https://bugzilla.novell.com/show_bug.cgi?id=721624 https://bugzilla.novell.com/show_bug.cgi?id=721624#c2 --- Comment #2 from Julian Ladisch 2011-09-30 22:37:50 UTC --- Created an attachment (id=454089) --> (http://bugzilla.novell.com/attachment.cgi?id=454089) y2logs.tgz – running on VMWare Player, 1 Minute -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=721624 https://bugzilla.novell.com/show_bug.cgi?id=721624#c4 --- Comment #4 from Julian Ladisch 2011-10-03 01:15:55 UTC --- Created an attachment (id=454111) --> (http://bugzilla.novell.com/attachment.cgi?id=454111) openSUSE-DVD-Build0315-i586.iso (=Beta 1), easy install in VMware Player, 1 minute -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=721624 https://bugzilla.novell.com/show_bug.cgi?id=721624#c6 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |novell.com-pnt@ladisch.de OS/Version|Other |SuSE Other --- Comment #6 from Johannes Meixner 2011-10-04 07:06:52 UTC --- Please provide CUPS debug messages for one single print job, see "Usually provide CUPS debug messages" at http://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue and "Get CUPS debug messages if it does not work" at http://en.opensuse.org/SDB:CUPS_in_a_Nutshell Does it also need much time when you send data direcly as root via echo -en "\rHello\r\f" >/dev/lp0 see "Parallel port printers" at http://en.opensuse.org/SDB:Installing_a_Printer Does it make a difference when you do not use the "hp" backend with a device URI like "hp:/par/HP_LaserJet_1100?device=/dev/parport0" but instead the generic CUPS backend "parallel" with a device URI like "parallel:/dev/lp0" see "The Backends" at http://en.opensuse.org/SDB:CUPS_in_a_Nutshell Furthermore see "Parallel port printers do no longer work out of the box" at http://en.opensuse.org/Portal:Printing -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=721624 https://bugzilla.novell.com/show_bug.cgi?id=721624#c8 --- Comment #8 from Julian Ladisch 2011-10-04 16:11:22 UTC --- Created an attachment (id=454454) --> (http://bugzilla.novell.com/attachment.cgi?id=454454) error_log, running on VMWare, hp:/par/HP_LaserJet_1100?device=/dev/parport0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=721624 https://bugzilla.novell.com/show_bug.cgi?id=721624#c Julian Ladisch changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #454110|openSUSE-DVD-Build0315-i586 |y2logs.tgz description|.iso (=Beta 1), running on |openSUSE-DVD-Build0315-i586 |hardware, 10 minutes |.iso (=Beta 1), running on | |hardware, 10 minutes -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=721624 https://bugzilla.novell.com/show_bug.cgi?id=721624#c10 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |UPSTREAM --- Comment #10 from Johannes Meixner 2011-10-05 08:45:46 UTC --- There are no errors in any of your CUPS error_log files. I.e. it works but it is delayed in a particular case: attachment #454453 -------------------------------------------------------------------------- I [04/Oct/2011:11:54:29 -0400] [Job 2] Started filter /usr/lib/cups/filter/pstops (PID 4777) I [04/Oct/2011:11:54:29 -0400] [Job 2] Started filter /usr/lib/cups/filter/foomatic-rip (PID 4778) I [04/Oct/2011:11:54:29 -0400] [Job 2] Started backend /usr/lib/cups/backend/hp (PID 4779) .. D [04/Oct/2011:11:54:29 -0400] PID 4777 (/usr/lib/cups/filter/pstops) exited with no errors. .. D [04/Oct/2011:11:54:30 -0400] [Job 2] Starting renderer with command: "gs -sstdout=%stderr -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="HP LaserJet" -dDuplex=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=0, Quality:MediaType=0,Quality:PenSet=0,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=%stdout -_" .. D [04/Oct/2011:12:08:09 -0400] PID 4778 (/usr/lib/cups/filter/foomatic-rip) exited with no errors. .. D [04/Oct/2011:12:09:30 -0400] PID 4779 (/usr/lib/cups/backend/hp) exited with no errors. -------------------------------------------------------------------------- attachment #454454 -------------------------------------------------------------------------- I [04/Oct/2011:07:55:23 -0400] [Job 2] Started filter /usr/lib/cups/filter/pstops (PID 19433) I [04/Oct/2011:07:55:23 -0400] [Job 2] Started filter /usr/lib/cups/filter/foomatic-rip (PID 19434) I [04/Oct/2011:07:55:23 -0400] [Job 2] Started backend /usr/lib/cups/backend/hp (PID 19435) .. D [04/Oct/2011:07:55:23 -0400] PID 19433 (/usr/lib/cups/filter/pstops) exited with no errors. .. D [04/Oct/2011:07:55:23 -0400] [Job 2] Starting renderer with command: "gs -sstdout=%stderr -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="HP LaserJet" -dDuplex=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=0, Quality:MediaType=0,Quality:PenSet=0,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=%stdout -_" .. D [04/Oct/2011:07:56:34 -0400] PID 19434 (/usr/lib/cups/filter/foomatic-rip) exited with no errors. .. D [04/Oct/2011:07:56:48 -0400] PID 19435 (/usr/lib/cups/backend/hp) exited with no errors. -------------------------------------------------------------------------- attachment #454458 -------------------------------------------------------------------------- I [04/Oct/2011:12:20:55 -0400] [Job 3] Started filter /usr/lib/cups/filter/pstops (PID 17990) I [04/Oct/2011:12:20:55 -0400] [Job 3] Started filter /usr/lib/cups/filter/foomatic-rip (PID 17991) I [04/Oct/2011:12:20:55 -0400] [Job 3] Started backend /usr/lib/cups/backend/parallel (PID 17992) .. D [04/Oct/2011:12:20:55 -0400] PID 17990 (/usr/lib/cups/filter/pstops) exited with no errors. .. D [04/Oct/2011:12:20:55 -0400] [Job 3] Starting renderer with command: "gs -sstdout=%stderr -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="HP LaserJet" -dDuplex=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=0, Quality:MediaType=0,Quality:PenSet=0,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=%stdout -_" .. D [04/Oct/2011:12:21:26 -0400] PID 17991 (/usr/lib/cups/filter/foomatic-rip) exited with no errors. .. D [04/Oct/2011:12:21:29 -0400] PID 17992 (/usr/lib/cups/backend/parallel) exited with no errors. -------------------------------------------------------------------------- I can only guess what might be the reason when it is slow when the "hp" backend is used: The "hp" backend tries to do bi-directional communication with the printer device if possible, see http://hplipopensource.com/node/128 I guess this is an issue in case of bi-directional communication. For other issues in case of bi-directional communication see https://bugzilla.novell.com/show_bug.cgi?id=462048#c23 and https://bugzilla.novell.com/show_bug.cgi?id=688614#c28 In case of VMWare I guess there is no bi-directional communication possible with the printer device. Only if the "hp" backend is used directly on hardware, there is bi-directional communication possible with the printer device and then I guess this leads somehow to delays. For example the "hp" backend may send a device state query to the device but the device does not respond so that the backend waits until a timeout happens. Such delays in the backend (which sends the printing data to the printer device) also delay sending printer data to the device e.g. the backend may not send data while it waits for a response from the device after a device state query. There is no information in the CUPS error_log what the "hp" backend does but the "hp" backend logs to /var/log/messages. Please inspect /var/log/messages while a print job is delayed if there appear messages related to "hp" stuff which might indicate what happens while a print job is delayed. Summary: Use parallel:/dev/lp0 (at least for now) to avoid the delays. The root cause seems to be in the "hp" backend so that you should report the issue at the HPLIP upstream project via http://hplipopensource.com/hplip-web/support.html Please post an URL to your upstream bug report here. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.