[Bug 537254] New: no printout from evolution and acroread
http://bugzilla.novell.com/show_bug.cgi?id=537254 Summary: no printout from evolution and acroread Classification: openSUSE Product: openSUSE 11.2 Version: Factory Platform: i586 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: Joachim.Reichelt@helmholtz-hzi.de QAContact: jsmeix@novell.com Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; de; rv:1.9.1.2) Gecko/20090730 SUSE/3.5.2-3.2 Firefox/3.5.2 Cannot print from evolution or acroread to my networked LaserJet 4M (Postscript) I can print a file # lp /etc/cups/printers.conf Print using OOCalc .. But printing a mail from evolution all I see: flashing LED (Printer gets data) Printer LEDs go to ready status. So I selected "print to file" and got an pdf file # acroread ~/Documents/Ausgabe.pdf and selected "print" Now I got a binary garbage on two lines. # pdf2ps ~/Documents/Ausgabe.pdf # lp Ausgabe.ps is fine again. Reproducible: Always It's Milestone 6 as on 05.Sept. 09 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=537254
User jsmeix@novell.com added comment
http://bugzilla.novell.com/show_bug.cgi?id=537254#c1
Johannes Meixner
From what you describe is seems your particular printer gets in some cases PostScript which it doesn't like. This indicates that you use a wrong printer driver via a non-matching printer description file (PPD file), see http://en.opensuse.org/SDB:CUPS_in_a_Nutshell
For your model we provide the following PPD files: ----------------------------------------------------------- # lpinfo -m | grep -i 'LaserJet 4M ' gutenprint/stp-hp-lj_4m.5.0.ppd.gz HP LaserJet 4M - CUPS+Gutenprint v5.0.2 gutenprint/stp-hp-lj_4m.5.0.sim.ppd.gz HP LaserJet 4M - CUPS+Gutenprint v5.0.2 Simplified HP/LaserJet_4M-lj4dith.ppd.gz HP LaserJet 4M Foomatic/lj4dith HP/LaserJet_4M-ljet4.ppd.gz HP LaserJet 4M Foomatic/ljet4 HP/LaserJet_4M-ljet4d.ppd.gz HP LaserJet 4M Foomatic/ljet4d HP/LaserJet_4M-Postscript.ppd.gz HP LaserJet 4M Foomatic/Postscript (recommended) ----------------------------------------------------------- Perhaps you may use your printer in PCl mode via HP LaserJet 4M Foomatic/ljet4 for more reliable printing, compare http://en.opensuse.org/SDB:Purchasing_a_Printer_and_Compatibility
From my current point of view this is no bug in our software packages so that I close it for now as "wontfix" which means "cantfix" in this case.
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