[Bug 800742] New: Gnome 3.6: screen stays locked with "authentication error"

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bugzilla_noreply＠novell.com

28 Jan 2013 28 Jan '13

07:45

https://bugzilla.novell.com/show_bug.cgi?id=800742 https://bugzilla.novell.com/show_bug.cgi?id=800742#c0 Summary: Gnome 3.6: screen stays locked with "authentication error" Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: kkaempf@suse.com QAContact: qa-bugs@suse.de Found By: Development Blocker: --- I'm running Gnome 3.6 (from obs GNOME:/STABLE:/3.6/openSUSE_12.2) on 12.2 and regularly get locked out by the gnome screen lock. If the gnome screen lock runs for a while (usually hours), the password input field stays disabled and "authentication error" is shown below. The only way out currently is to restart gdm. Note that this doesn't happen if the screen lock runs for a short time (approx up to 1hr). Environment: corporate workstation, authentication via nis/ypbind -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

28 Jan 28 Jan

08:07

New subject: [Bug 800742] Gnome 3.6: screen stays locked with "authentication error"

https://bugzilla.novell.com/show_bug.cgi?id=800742 https://bugzilla.novell.com/show_bug.cgi?id=800742#c1 Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |dimstar@opensuse.org InfoProvider| |kkaempf@suse.com --- Comment #1 from Dominique Leuenberger 2013-01-28 08:07:39 UTC --- Will be a tough one... anyway: can you try to attach log files from when you see this happen? We hopefully might catch something. The most interesting log files I can think of are: ~/.cache/gdm/* /var/log/gdm/* /var/log/messages -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11:40

New subject: [Bug 800742] Gnome 3.6: screen stays locked with "authentication error"

https://bugzilla.novell.com/show_bug.cgi?id=800742 https://bugzilla.novell.com/show_bug.cgi?id=800742#c2 --- Comment #2 from Vincent Untz 2013-01-28 11:40:41 UTC --- Also, it might be worth trying to kill gnome-shell when it happens, and see if it helps (I'm not totally sure how the new screen lock feature of 3.6 is implemented, though). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

14 Feb 14 Feb

07:39

New subject: [Bug 800742] Gnome 3.6: screen stays locked with "authentication error"

https://bugzilla.novell.com/show_bug.cgi?id=800742 https://bugzilla.novell.com/show_bug.cgi?id=800742#c3 --- Comment #3 from Klaus Kämpf 2013-02-14 07:39:20 UTC --- ~/.cache/gdm/session.log shows: JS ERROR: !!! Failed to open reauthentication channel JS ERROR: !!! message = '"GDBus.Error:org.freedesktop.DBus.Error.AccessDenied: Unable to find appropriate session for user kkaempf"' JS ERROR: !!! fileName = '"/usr/share/gnome-shell/js/gdm/util.js"' JS ERROR: !!! lineNumber = '158' JS ERROR: !!! stack = '"0 anonymous("result" = [object _private_Gio_SimpleAsyncResult], "client" = [object _private_Gdm_Client])@/usr/share/gnome-shell/js/gdm/util.js:158 1 wrapper([object _private_Gdm_Client], [object _private_Gio_SimpleAsyncResult])@/usr/share/gjs-1.0/lang.js:204 "' -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

07:40

New subject: [Bug 800742] Gnome 3.6: screen stays locked with "authentication error"

https://bugzilla.novell.com/show_bug.cgi?id=800742 https://bugzilla.novell.com/show_bug.cgi?id=800742#c4 --- Comment #4 from Klaus Kämpf 2013-02-14 07:40:29 UTC --- An the line in question is this._userVerifier = client.open_reauthentication_channel_finish(result); of _reauthenticationChannelOpened: function(client, result) { -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.