[Bug 1188728] New: external usb cd/dvd disc drive continually ejects once it is opened
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 Bug ID: 1188728 Summary: external usb cd/dvd disc drive continually ejects once it is opened Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: x86-64 OS: openSUSE Tumbleweed Status: NEW Severity: Normal Priority: P5 - None Component: Other Assignee: screening-team-bugs@suse.de Reporter: iqgrande@gmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Greetings: I have an external Pioneer Blu-ray Drive that I have plugged into a USB port. If I press the "eject" button on it, it will open. However, when I close it, then it will continue to immediately eject. This renders the drive unusable while in openSUSE Tumbleweed. I have some additional notes below. Thank you for any insight you can provide. * If I turn the computer off with it ejected, insert a disk, close it, and then turn the computer on, it will appropriately mount the disk within Tumbleweed. * Things work fine on the same system when within Windows 10. * It used to also work fine when I was running Linux Mint 19.* (I upgraded 7 months ago and this was the first time I was going to use it). * I am not sure how to check the log files for additional information from this since it would appear they are stored via System-D stuff which I haven't learned yet. I have what I could figure out from the log files below. {{{ # journalctl -b /dev/sr0 -- Journal begins at Sat 2021-01-02 16:35:39 MST, ends at Mon 2021-07-26 23:06:24 MDT. -- Jul 26 16:45:37 babeltumble kernel: pci 0000:00:14.0: [8086:a2af] type 00 class 0x0c0330 Jul 26 16:45:37 babeltumble kernel: pci 0000:00:14.0: reg 0x10: [mem 0xf7310000-0xf731ffff 64bit] Jul 26 16:45:37 babeltumble kernel: pci 0000:00:14.0: PME# supported from D3hot D3cold Jul 26 16:45:38 babeltumble kernel: xhci_hcd 0000:00:14.0: xHCI Host Controller Jul 26 16:45:38 babeltumble kernel: xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus num> Jul 26 16:45:38 babeltumble kernel: xhci_hcd 0000:00:14.0: hcc params 0x200077c1 hci version 0x100 > Jul 26 16:45:38 babeltumble kernel: xhci_hcd 0000:00:14.0: xHCI Host Controller Jul 26 16:45:38 babeltumble kernel: xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus num> Jul 26 16:45:38 babeltumble kernel: xhci_hcd 0000:00:14.0: Host supports USB 3.0 SuperSpeed Jul 26 16:45:38 babeltumble kernel: usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, > Jul 26 16:45:38 babeltumble kernel: usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumbe> Jul 26 16:45:38 babeltumble kernel: usb usb2: Product: xHCI Host Controller Jul 26 16:45:38 babeltumble kernel: usb usb2: Manufacturer: Linux 5.13.4-1-default xhci-hcd Jul 26 16:45:38 babeltumble kernel: usb usb2: SerialNumber: 0000:00:14.0 Jul 26 22:45:40 babeltumble kernel: usb 2-8: new SuperSpeed USB device number 4 using xhci_hcd Jul 26 22:45:40 babeltumble kernel: usb 2-8: LPM exit latency is zeroed, disabling LPM. Jul 26 22:45:40 babeltumble kernel: usb 2-8: New USB device found, idVendor=08e4, idProduct=017a, b> Jul 26 22:45:40 babeltumble kernel: usb 2-8: New USB device strings: Mfr=1, Product=2, SerialNumber> Jul 26 22:45:40 babeltumble kernel: usb 2-8: Product: Pioneer Blu-ray Drive Jul 26 22:45:40 babeltumble kernel: usb 2-8: Manufacturer: Pioneer Corporation Jul 26 22:45:40 babeltumble kernel: usb 2-8: SerialNumber: 1409110512700794 Jul 26 22:45:40 babeltumble kernel: usb-storage 2-8:1.0: USB Mass Storage device detected Jul 26 22:45:40 babeltumble kernel: scsi host5: usb-storage 2-8:1.0 Jul 26 22:45:41 babeltumble kernel: scsi 5:0:0:0: CD-ROM PIONEER BD-RW BDR-XD07 1.02 > Jul 26 22:45:41 babeltumble kernel: scsi 5:0:0:0: Attached scsi generic sg4 type 5 Jul 26 22:45:42 babeltumble kernel: sr 5:0:0:0: [sr0] scsi3-mmc drive: 62x/62x writer dvd-ram cd/rw> Jul 26 22:45:42 babeltumble kernel: sr 5:0:0:0: Attached scsi CD-ROM sr0 }}} Kind regards, Anthony -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c1 --- Comment #1 from Anthony Agelastos <iqgrande@gmail.com> --- Created attachment 851235 --> http://bugzilla.opensuse.org/attachment.cgi?id=851235&action=edit output from dmesg This contains output from `dmesg` if that helps. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 Anthony Agelastos <iqgrande@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |iqgrande@gmail.com -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 Anthony Agelastos <iqgrande@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Other |Kernel Assignee|screening-team-bugs@suse.de |kernel-bugs@opensuse.org -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c2 --- Comment #2 from Anthony Agelastos <iqgrande@gmail.com> --- I switched the component to the kernel because I'm assuming it's a driver issue. If there's a better place for this, then please reassign it as appropriate. Thank you for your help with this. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c3 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tiwai@suse.com Flags| |needinfo?(iqgrande@gmail.co | |m) --- Comment #3 from Takashi Iwai <tiwai@suse.com> --- Could you check whether this problem happens with 5.12.x kernel? Old packages can be found in TW history repo: http://download.opensuse.org/history/ If not found there, you can try the kernel in my OBS home:tiwai:kernel:5.12 repo: http://download.opensuse.org/repositories/home:/tiwai:/kernel:/5.12/standard... I'm asking it because this might be a regression in 5.13 kernel. If 5.12.x kernel is confirm to work, then try the test kernel in OBS home:tiwai:bsc1188767 repo: http://download.opensuse.org/repositories/home:/tiwai:/bsc1188767/standard/ -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c4 --- Comment #4 from Anthony Agelastos <iqgrande@gmail.com> --- (In reply to Takashi Iwai from comment #3)
Could you check whether this problem happens with 5.12.x kernel? Old packages can be found in TW history repo: http://download.opensuse.org/history/
If not found there, you can try the kernel in my OBS home:tiwai:kernel:5.12 repo:
http://download.opensuse.org/repositories/home:/tiwai:/kernel:/5.12/standard...
I'm asking it because this might be a regression in 5.13 kernel.
If 5.12.x kernel is confirm to work, then try the test kernel in OBS home:tiwai:bsc1188767 repo: http://download.opensuse.org/repositories/home:/tiwai:/bsc1188767/standard/
Greetings: I tried the "OBS home:tiwai:kernel:5.12 repo" kernel (installed via `rpm -ivh --oldpackage`). I wasn't able to boot to a graphical desktop however I could in the console. After I logged in on the console, I opened the disk drive and closed it and it was able to stay closed. This seems to indicate that the issue wasn't present in 5.12. So, then I tried the "test kernel in OBS home:tiwai:bsc1188767 repo". I booted to a console (couldn't get to a graphical login), opened the tray and was able to close it. This seems to also suggest that the issue is fixed within the test kernel. I will post my log files from installing each of the kernels in case they are helpful. I also noticed that openSUSE TW updated to 5.13.5 since I last upgraded so I'll do the update and report if the problem persists there, too. Thank you for your help with this. Kind regards, Anthony -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c5 --- Comment #5 from Anthony Agelastos <iqgrande@gmail.com> --- Created attachment 851457 --> http://bugzilla.opensuse.org/attachment.cgi?id=851457&action=edit log from installing kernel-default-5.12.13-1.1.g74db8c0.x86_64 -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c6 --- Comment #6 from Anthony Agelastos <iqgrande@gmail.com> --- Created attachment 851458 --> http://bugzilla.opensuse.org/attachment.cgi?id=851458&action=edit log from installing kernel-default-5.13.5-1.1.g068ba43.x86_64 -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c7 --- Comment #7 from Anthony Agelastos <iqgrande@gmail.com> --- (In reply to Anthony Agelastos from comment #4)
I also noticed that openSUSE TW updated to 5.13.5 since I last upgraded so I'll do the update and report if the problem persists there, too.
I was mistaken; TW didn't update to 5.13.5 so I cannot post info for that. If it does before this ticket is resolved, I'll be sure to post info, though. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c8 --- Comment #8 from Anthony Agelastos <iqgrande@gmail.com> --- Also, FWIW, I booted into the console for 5.13.4 and verified the issue still exists (i.e., there's nothing in KDE, etc., that is exacerbating the issue). -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c9 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hare@suse.com Flags|needinfo?(iqgrande@gmail.co | |m) | --- Comment #9 from Takashi Iwai <tiwai@suse.com> --- Thanks for confirmation. Then it's very likely the same cause as bug 1188767. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c10 --- Comment #10 from Takashi Iwai <tiwai@suse.com> --- Now I see that the fix was already in the subsystem tree, to correct the event type. I'm rebuilding a new kernel with the upstream patch in OBS home:tiwai:bsc1188767-2 repo. It'll be available later at http://download.opensuse.org/repositories/home:/tiwai:/bsc1188767-2/standard... -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c11 --- Comment #11 from Anthony Agelastos <iqgrande@gmail.com> --- (In reply to Takashi Iwai from comment #10)
Now I see that the fix was already in the subsystem tree, to correct the event type. I'm rebuilding a new kernel with the upstream patch in OBS home:tiwai:bsc1188767-2 repo. It'll be available later at
http://download.opensuse.org/repositories/home:/tiwai:/bsc1188767-2/standard...
Do you want me to test this patch or is this going to be used for something else? -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c12 --- Comment #12 from Takashi Iwai <tiwai@suse.com> --- Testing with the new kernel in comment 10 would be appreciated. It should fix the issue. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c13 --- Comment #13 from Anthony Agelastos <iqgrande@gmail.com> --- (In reply to Takashi Iwai from comment #12)
Testing with the new kernel in comment 10 would be appreciated. It should fix the issue.
Greetings. I verified that this new kernel in comment 10 fixes the issue. Please let me know if you need anything further from me. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1188728 http://bugzilla.opensuse.org/show_bug.cgi?id=1188728#c14 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #14 from Takashi Iwai <tiwai@suse.com> --- Thanks! Now the fix gets merged to stable branch, so it'll be included in the next update (but it'll take some time until appearing in TW snapshot; check the rpm changelog). -- You are receiving this mail because: You are on the CC list for the bug.
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