[Bug 259715] New: ZenWorks fails to start
https://bugzilla.novell.com/show_bug.cgi?id=259715 Summary: ZenWorks fails to start Product: openSUSE 10.2 Version: Final Platform: x86-64 OS/Version: SuSE Other Status: NEW Severity: Critical Priority: P5 - None Component: Zenworks AssignedTo: zlm-code10-bugs@forge.provo.novell.com ReportedBy: iweksler@bezeqint.net QAContact: sarifulla@novell.com ZenWorks updater fails to start at login. The following message appears and the ZenWorks is terminated: System.NullReferenceException: A null value was found where an object instance was required. Server stack trace: at Novell.Zenworks.Zmd.Packaging.PackageManager.GetUpdates (Novell.Zenworks.Zmd.Catalog catalog) [0x00000] at Novell.Zenworks.Zmd.Packaging.PackageManager.GetUpdates () [0x00000] at Novell.Zenworks.Zmd.Packaging.RemotePackageManager This occured after suse-updater has been updated to the latest version. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=259715 ------- Comment #1 from iweksler@bezeqint.net 2007-04-01 10:26 MST ------- The last zmd-messages.log: 01 Apr 2007 17:42:17 INFO Daemon Starting ZMD version 7.1.100 01 Apr 2007 17:42:17 INFO Daemon Using Mono 1.1.18.1 01 Apr 2007 17:42:17 INFO WebCache Expiring cached files... 01 Apr 2007 17:42:17 INFO KeyManager Loading key whitelist 01 Apr 2007 17:42:17 INFO Daemon Loading trusted certificates... 01 Apr 2007 17:42:19 INFO PackageManagementModule Using ZYPP backend 01 Apr 2007 17:42:21 WARN NetworkStatus Network has been disconnected 01 Apr 2007 17:42:21 WARN NetworkStatus Network has been disconnected 01 Apr 2007 17:42:32 INFO NetworkStatus Network is now connected 01 Apr 2007 17:42:40 INFO ModuleLoader Could not load module 'Novell.Zenworks.Zmd.Packaging.PackageManagementModule': System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> SQL logic error or missing database (code: ERROR)--- End of inner exception stack trace --- at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] at System.Reflection.MethodBase.Invoke (System.Object obj, System.Object[] parameters) [0x00000] at Novell.Zenworks.Zmd.ModuleLoader.Init (System.Reflection.Assembly a) [0x00000] 01 Apr 2007 17:42:40 ERROR ModuleLoader Novell.Zenworks.Zmd.MODULE_LOAD_ERROR 01 Apr 2007 17:42:40 INFO ModuleLoader Loaded 'NetworkManager' - 'NetworkManager support' 01 Apr 2007 17:42:40 INFO ModuleLoader Loaded 'ZENworks Server' - 'SOAP methods used by a ZENworks server' 01 Apr 2007 17:42:40 INFO ModuleLoader Loaded 'XML-RPC interface' - 'Export ZMD public interfaces over XML-RPC' 01 Apr 2007 17:42:40 INFO ServiceManager Mounting Initial Services 01 Apr 2007 17:42:40 INFO ServiceManager Adding service (keeping if fail): @local 01 Apr 2007 17:42:40 INFO ServiceManager Adding service (keeping if fail): cd:///?devices=/dev/hda&alias=20061231-165320 01 Apr 2007 17:42:40 INFO ServiceManager Failed to add service 'cd:///?devices=/dev/hda&alias=20061231-165320' (keeping): Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 17:42:40 INFO ServiceManager Adding service (keeping if fail): ftp://ftp.suse.com/pub/suse/update/10.2 01 Apr 2007 17:42:40 INFO ServiceManager Failed to add service 'ftp://ftp.suse.com/pub/suse/update/10.2' (keeping): Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 17:42:40 INFO WebCache Expiring cached files... 01 Apr 2007 17:42:40 ERROR ServiceManager Service Refresh Failed: Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 17:42:40 INFO ServiceManager Successfully added service '@local' 01 Apr 2007 17:42:40 INFO UnixWebServer Unix server listening for connections. 01 Apr 2007 17:42:40 WARN Daemon Not starting remote web server 01 Apr 2007 17:42:40 INFO DaemonHealth Current RSS size is 20376 KB 01 Apr 2007 18:00:27 INFO ServiceManager Cancelling retry of service 'ftp://ftp.suse.com/pub/suse/update/10.2' since it was removed 01 Apr 2007 18:00:27 INFO ServiceManager Attempting to retry service 'ftp://ftp.suse.com/pub/suse/update/10.2' (try 1) 01 Apr 2007 18:00:27 ERROR ServiceManager Service refresh failed for 'SUSE-Linux-10.2-Updates': Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:02:26 INFO ServiceManager Adding service: http://ftp.uni-kl.de/pub/linux/suse/update/10.2 01 Apr 2007 18:02:26 INFO ServiceManager Failed to add service 'http://ftp.uni-kl.de/pub/linux/suse/update/10.2': Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:04:28 INFO Daemon Received signal SIGTERM 01 Apr 2007 18:04:28 WARN ShutdownManager Preparing to shut down... 01 Apr 2007 18:04:28 INFO UnixWebServer Unix server stopped 01 Apr 2007 18:04:28 WARN ShutdownManager Shutting down daemon... 01 Apr 2007 18:04:28 INFO Daemon Final RSS size is 21992 KB 01 Apr 2007 18:07:08 INFO Daemon Starting ZMD version 7.1.100 01 Apr 2007 18:07:08 INFO Daemon Using Mono 1.1.18.1 01 Apr 2007 18:07:08 INFO WebCache Expiring cached files... 01 Apr 2007 18:07:08 INFO KeyManager Loading key whitelist 01 Apr 2007 18:07:08 INFO Daemon Loading trusted certificates... 01 Apr 2007 18:07:09 INFO PackageManagementModule Using ZYPP backend 01 Apr 2007 18:07:13 WARN NetworkStatus Network has been disconnected 01 Apr 2007 18:07:13 WARN NetworkStatus Network has been disconnected 01 Apr 2007 18:07:25 INFO NetworkStatus Network is now connected 01 Apr 2007 18:07:32 INFO ModuleLoader Could not load module 'Novell.Zenworks.Zmd.Packaging.PackageManagementModule': System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> SQL logic error or missing database (code: ERROR)--- End of inner exception stack trace --- at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] at System.Reflection.MethodBase.Invoke (System.Object obj, System.Object[] parameters) [0x00000] at Novell.Zenworks.Zmd.ModuleLoader.Init (System.Reflection.Assembly a) [0x00000] 01 Apr 2007 18:07:32 ERROR ModuleLoader Novell.Zenworks.Zmd.MODULE_LOAD_ERROR 01 Apr 2007 18:07:32 INFO ModuleLoader Loaded 'NetworkManager' - 'NetworkManager support' 01 Apr 2007 18:07:32 INFO ModuleLoader Loaded 'ZENworks Server' - 'SOAP methods used by a ZENworks server' 01 Apr 2007 18:07:32 INFO ModuleLoader Loaded 'XML-RPC interface' - 'Export ZMD public interfaces over XML-RPC' 01 Apr 2007 18:07:32 INFO ServiceManager Mounting Initial Services 01 Apr 2007 18:07:32 INFO ServiceManager Adding service (keeping if fail): @local 01 Apr 2007 18:07:32 INFO ServiceManager Adding service (keeping if fail): cd:///?devices=/dev/hda&alias=20061231-165320 01 Apr 2007 18:07:32 INFO ServiceManager Failed to add service 'cd:///?devices=/dev/hda&alias=20061231-165320' (keeping): Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:07:32 INFO WebCache Expiring cached files... 01 Apr 2007 18:07:32 ERROR ServiceManager Service Refresh Failed: Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:07:32 INFO ServiceManager Successfully added service '@local' 01 Apr 2007 18:07:33 INFO UnixWebServer Unix server listening for connections. 01 Apr 2007 18:07:33 WARN Daemon Not starting remote web server 01 Apr 2007 18:07:33 INFO DaemonHealth Current RSS size is 20336 KB 01 Apr 2007 18:07:47 INFO Daemon Received signal SIGTERM 01 Apr 2007 18:07:47 WARN ShutdownManager Preparing to shut down... 01 Apr 2007 18:07:47 INFO UnixWebServer Unix server stopped 01 Apr 2007 18:07:47 WARN ShutdownManager Shutting down daemon... 01 Apr 2007 18:07:47 INFO Daemon Final RSS size is 20888 KB 01 Apr 2007 18:10:19 INFO Daemon Starting ZMD version 7.1.100 01 Apr 2007 18:10:19 INFO Daemon Using Mono 1.1.18.1 01 Apr 2007 18:10:19 INFO WebCache Expiring cached files... 01 Apr 2007 18:10:19 INFO KeyManager Loading key whitelist 01 Apr 2007 18:10:19 INFO Daemon Loading trusted certificates... 01 Apr 2007 18:10:20 INFO PackageManagementModule Using ZYPP backend 01 Apr 2007 18:10:23 WARN NetworkStatus Network has been disconnected 01 Apr 2007 18:10:23 WARN NetworkStatus Network has been disconnected 01 Apr 2007 18:10:34 INFO NetworkStatus Network is now connected 01 Apr 2007 18:10:41 INFO ModuleLoader Could not load module 'Novell.Zenworks.Zmd.Packaging.PackageManagementModule': System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> SQL logic error or missing database (code: ERROR)--- End of inner exception stack trace --- at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] at System.Reflection.MethodBase.Invoke (System.Object obj, System.Object[] parameters) [0x00000] at Novell.Zenworks.Zmd.ModuleLoader.Init (System.Reflection.Assembly a) [0x00000] 01 Apr 2007 18:10:41 ERROR ModuleLoader Novell.Zenworks.Zmd.MODULE_LOAD_ERROR 01 Apr 2007 18:10:41 INFO ModuleLoader Loaded 'NetworkManager' - 'NetworkManager support' 01 Apr 2007 18:10:42 INFO ModuleLoader Loaded 'ZENworks Server' - 'SOAP methods used by a ZENworks server' 01 Apr 2007 18:10:42 INFO ModuleLoader Loaded 'XML-RPC interface' - 'Export ZMD public interfaces over XML-RPC' 01 Apr 2007 18:10:42 INFO ServiceManager Mounting Initial Services 01 Apr 2007 18:10:42 INFO ServiceManager Adding service (keeping if fail): @local 01 Apr 2007 18:10:42 INFO ServiceManager Successfully added service '@local' 01 Apr 2007 18:10:42 INFO ServiceManager Adding service (keeping if fail): cd:///?devices=/dev/hda&alias=20061231-165320 01 Apr 2007 18:10:42 INFO ServiceManager Failed to add service 'cd:///?devices=/dev/hda&alias=20061231-165320' (keeping): Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:10:42 INFO WebCache Expiring cached files... 01 Apr 2007 18:10:42 ERROR ServiceManager Service Refresh Failed: Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:10:42 INFO UnixWebServer Unix server listening for connections. 01 Apr 2007 18:10:42 WARN Daemon Not starting remote web server 01 Apr 2007 18:10:42 INFO DaemonHealth Current RSS size is 20368 KB 01 Apr 2007 18:20:29 INFO Daemon Received signal SIGHUP 01 Apr 2007 18:20:29 WARN ShutdownManager Preparing to restart... 01 Apr 2007 18:20:29 INFO UnixWebServer Unix server stopped 01 Apr 2007 18:20:29 WARN ShutdownManager Restarting daemon... Failed to accept: Socket operation on non-socket 01 Apr 2007 18:20:30 INFO Daemon Starting ZMD version 7.1.100 01 Apr 2007 18:20:30 INFO Daemon Using Mono 1.1.18.1 01 Apr 2007 18:20:30 INFO WebCache Expiring cached files... 01 Apr 2007 18:20:30 INFO KeyManager Loading key whitelist 01 Apr 2007 18:20:30 INFO Daemon Loading trusted certificates... 01 Apr 2007 18:20:31 INFO PackageManagementModule Using ZYPP backend 01 Apr 2007 18:20:49 INFO ModuleLoader Could not load module 'Novell.Zenworks.Zmd.Packaging.PackageManagementModule': System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> SQL logic error or missing database (code: ERROR)--- End of inner exception stack trace --- at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] at System.Reflection.MethodBase.Invoke (System.Object obj, System.Object[] parameters) [0x00000] at Novell.Zenworks.Zmd.ModuleLoader.Init (System.Reflection.Assembly a) [0x00000] 01 Apr 2007 18:20:49 ERROR ModuleLoader Novell.Zenworks.Zmd.MODULE_LOAD_ERROR 01 Apr 2007 18:20:49 INFO ModuleLoader Loaded 'NetworkManager' - 'NetworkManager support' 01 Apr 2007 18:20:49 INFO ModuleLoader Loaded 'ZENworks Server' - 'SOAP methods used by a ZENworks server' 01 Apr 2007 18:20:49 INFO ModuleLoader Loaded 'XML-RPC interface' - 'Export ZMD public interfaces over XML-RPC' 01 Apr 2007 18:20:50 INFO ServiceManager Mounting Initial Services 01 Apr 2007 18:20:50 INFO ServiceManager Adding service (keeping if fail): @local 01 Apr 2007 18:20:50 INFO ServiceManager Adding service (keeping if fail): cd:///?devices=/dev/hda&alias=20061231-165320 01 Apr 2007 18:20:50 INFO ServiceManager Failed to add service 'cd:///?devices=/dev/hda&alias=20061231-165320' (keeping): Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:20:50 INFO WebCache Expiring cached files... 01 Apr 2007 18:20:50 ERROR ServiceManager Service Refresh Failed: Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:20:50 INFO ServiceManager Successfully added service '@local' 01 Apr 2007 18:20:50 INFO UnixWebServer Unix server listening for connections. 01 Apr 2007 18:20:50 WARN Daemon Not starting remote web server 01 Apr 2007 18:20:50 INFO DaemonHealth Current RSS size is 20648 KB 01 Apr 2007 18:38:46 INFO Daemon Received signal SIGTERM 01 Apr 2007 18:38:46 WARN ShutdownManager Preparing to shut down... 01 Apr 2007 18:38:46 INFO UnixWebServer Unix server stopped 01 Apr 2007 18:38:46 WARN ShutdownManager Shutting down daemon... 01 Apr 2007 18:38:46 INFO Daemon Final RSS size is 21212 KB 01 Apr 2007 18:41:19 INFO Daemon Starting ZMD version 7.1.100 01 Apr 2007 18:41:19 INFO Daemon Using Mono 1.1.18.1 01 Apr 2007 18:41:20 INFO WebCache Expiring cached files... 01 Apr 2007 18:41:20 INFO KeyManager Loading key whitelist 01 Apr 2007 18:41:20 INFO Daemon Loading trusted certificates... 01 Apr 2007 18:41:21 INFO PackageManagementModule Using ZYPP backend 01 Apr 2007 18:41:22 WARN NetworkStatus Network has been disconnected 01 Apr 2007 18:41:22 WARN NetworkStatus Network has been disconnected 01 Apr 2007 18:41:35 INFO NetworkStatus Network is now connected 01 Apr 2007 18:41:43 INFO ModuleLoader Could not load module 'Novell.Zenworks.Zmd.Packaging.PackageManagementModule': System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> SQL logic error or missing database (code: ERROR)--- End of inner exception stack trace --- at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] at System.Reflection.MethodBase.Invoke (System.Object obj, System.Object[] parameters) [0x00000] at Novell.Zenworks.Zmd.ModuleLoader.Init (System.Reflection.Assembly a) [0x00000] 01 Apr 2007 18:41:43 ERROR ModuleLoader Novell.Zenworks.Zmd.MODULE_LOAD_ERROR 01 Apr 2007 18:41:43 INFO ModuleLoader Loaded 'NetworkManager' - 'NetworkManager support' 01 Apr 2007 18:41:43 INFO ModuleLoader Loaded 'ZENworks Server' - 'SOAP methods used by a ZENworks server' 01 Apr 2007 18:41:43 INFO ModuleLoader Loaded 'XML-RPC interface' - 'Export ZMD public interfaces over XML-RPC' 01 Apr 2007 18:41:43 INFO ServiceManager Mounting Initial Services 01 Apr 2007 18:41:43 INFO ServiceManager Adding service (keeping if fail): @local 01 Apr 2007 18:41:43 INFO ServiceManager Successfully added service '@local' 01 Apr 2007 18:41:43 INFO ServiceManager Adding service (keeping if fail): cd:///?devices=/dev/hda&alias=20061231-165320 01 Apr 2007 18:41:43 INFO ServiceManager Failed to add service 'cd:///?devices=/dev/hda&alias=20061231-165320' (keeping): Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:41:43 INFO WebCache Expiring cached files... 01 Apr 2007 18:41:43 ERROR ServiceManager Service Refresh Failed: Failed to parse XML metadata: A null value was found where an object instance was required. 01 Apr 2007 18:41:44 INFO UnixWebServer Unix server listening for connections. 01 Apr 2007 18:41:44 WARN Daemon Not starting remote web server 01 Apr 2007 18:41:44 INFO DaemonHealth Current RSS size is 20368 KB 01 Apr 2007 19:11:43 INFO ServiceManager Attempting to retry service 'cd:///?devices=/dev/hda&alias=20061231-165320' (try 1) 01 Apr 2007 19:11:43 ERROR ServiceManager Service refresh failed for '20061231-165320': Failed to parse XML metadata: A null value was found where an object instance was required. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=259715 patrick.russell@infospace.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |patrick.russell@infospace.com Priority|P5 - None |P3 - Medium ------- Comment #2 from patrick.russell@infospace.com 2007-05-23 12:05 MST ------- I am getting the same results on an x86-32bit setup. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=259715 patrick.russell@infospace.com changed: What |Removed |Added ---------------------------------------------------------------------------- OS/Version|SuSE Other |openSUSE 10.2 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=259715 ------- Comment #3 from iweksler@bezeqint.net 2007-05-24 13:17 MST ------- A workaround is to delete zen.db. But I have uninstalled the zen updater and am using the OpenSuseUpdater. Since then I am not getting spontaneous crashes. I recommend it until zen updater is fixed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=259715 ------- Comment #4 from novell@mycave.us 2007-05-27 23:02 MST ------- There is no file 'zen.db' on my 10.2 /. Perhaps the desired file is /var/lib/zmd/zmd.db. When I deleted this file, the error message went away. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=259715 Stanislav Visnovsky <visnov@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |visnov@novell.com Priority|P3 - Medium |P1 - Urgent -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=259715#c5 jinu joy <jjoy@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jjoy@novell.com Status|NEW |RESOLVED Resolution| |FIXED --- Comment #5 from jinu joy <jjoy@novell.com> 2007-09-28 01:41:48 MST --- (ZLM) This was fixed in later releases. Please check this on SLE10 SP1. Closing this defect. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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