[Bug 594137] New: Printer problems after upgrade to Milestone 4
http://bugzilla.novell.com/show_bug.cgi?id=594137 http://bugzilla.novell.com/show_bug.cgi?id=594137#c0 Summary: Printer problems after upgrade to Milestone 4 Classification: openSUSE Product: openSUSE 11.3 Version: Factory Platform: x86-64 OS/Version: Other Status: NEW Severity: Critical Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: sboyce@blueyonder.co.uk QAContact: jsmeix@novell.com Found By: --- Blocker: --- Created an attachment (id=352688) --> (http://bugzilla.novell.com/attachment.cgi?id=352688) /var/log/cups/err_log I have tried using YaST, but test page print fails, removing jobs fail, cannot find file that exists. # rpm -qf /usr/lib64/cups/filter/foomatic-rip-hplip hplip-hpijs-3.9.8-6.1.x86_64 # l /usr/lib64/cups/filter/foomatic-rip-hplip -rwxr-xr-x 1 root root 215964 2010-03-21 01:52 /usr/lib64/cups/filter/foomatic-rip-hplip* slipstream:/home/lancelot/ftp/Mar10 # rpm -q cups cups-1.4.2-1.2.x86_64 slipstream:/home/lancelot/ftp/Mar10 # lpq Photosmart_D7400 is not ready Rank Owner Job File(s) Total Size 1st root 125 hosts 2048 bytes slipstream:/home/lancelot/ftp/Mar10 # lpc status Photosmart-C4100-series: printer is on device 'usb' speed -1 queuing is enabled printing is enabled no entries daemon present Photosmart_D7400: printer is on device 'hp' speed -1 queuing is enabled # l /usr/lib/cups/filter/ total 516 drwxr-xr-x 2 root root 4096 2010-03-28 14:42 ./ drwxr-xr-x 9 root root 102 2010-03-26 06:12 ../ -r-xr-xr-x 1 root root 39856 2010-03-26 06:12 bannertops* -r-xr-xr-x 1 root root 10680 2010-03-26 06:12 commandtoescpx* -r-xr-xr-x 1 root root 10656 2010-03-26 06:12 commandtopclx* -r-xr-xr-x 1 root root 10728 2010-03-26 06:12 commandtops* -r-xr-xr-x 1 root root 10664 2010-03-26 06:12 gziptoany* -r-xr-xr-x 1 root root 61184 2010-03-26 06:12 hpgltops* -r-xr-xr-x 1 root root 31488 2010-03-26 06:12 imagetops* -r-xr-xr-x 1 root root 61600 2010-03-26 06:12 imagetoraster* -r-xr-xr-x 1 root root 23208 2010-03-26 06:12 pdftops* -r-xr-xr-x 1 root root 52088 2010-03-26 06:12 pstops* lrwxrwxrwx 1 root root 13 2010-03-28 14:42 rastertodymo -> rastertolabel* -r-xr-xr-x 1 root root 19008 2010-03-26 06:12 rastertoepson* -r-xr-xr-x 1 root root 35592 2010-03-26 06:12 rastertoescpx* -r-xr-xr-x 1 root root 18976 2010-03-26 06:12 rastertohp* -r-xr-xr-x 1 root root 23136 2010-03-26 06:12 rastertolabel* -r-xr-xr-x 1 root root 35600 2010-03-26 06:12 rastertopclx* -r-xr-xr-x 1 root root 55280 2010-03-26 06:12 texttops* printing is disabled 1 entries daemon present # lprm 125 lprm: The printer or class was not found. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=594137 http://bugzilla.novell.com/show_bug.cgi?id=594137#c1 Sid Boyce <sboyce@blueyonder.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sboyce@blueyonder.co.uk --- Comment #1 from Sid Boyce <sboyce@blueyonder.co.uk> 2010-04-06 20:08:56 UTC --- Same problem on 4 x86_64 boxes all at Milestone 4. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=594137 http://bugzilla.novell.com/show_bug.cgi?id=594137#c2 --- Comment #2 from Sid Boyce <sboyce@blueyonder.co.uk> 2010-04-07 21:10:09 UTC --- The Photosmart D7400 network attached printer works fine on a Ubuntu 9.10 box. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=594137 http://bugzilla.novell.com/show_bug.cgi?id=594137#c3 --- Comment #3 from Sid Boyce <sboyce@blueyonder.co.uk> 2010-04-07 21:20:09 UTC --- # lpq Photosmart_D7400 is not ready libpng14-14-1.4.1-1.1.x86_64 cups-libs-1.4.3-1.3.x86_64 cups-devel-1.4.3-1.3.x86_64 cups-client-1.4.3-1.3.x86_64 cups-1.4.3-1.3.x86_64 hplip-3.10.2-1.1.x86_64 hplip-hpijs-3.10.2-1.1.x86_64 This is after zypper installed the above packages a few moments ago and "rccups restart" done. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=594137 http://bugzilla.novell.com/show_bug.cgi?id=594137#c4 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |DUPLICATE Severity|Critical |Major --- Comment #4 from Johannes Meixner <jsmeix@novell.com> 2010-04-08 07:39:47 UTC --- This bug is listed at http://en.opensuse.org/Bugs:Most_Annoying_Bugs_11.3_dev where also a workaround is described. *** This bug has been marked as a duplicate of bug 575544 *** http://bugzilla.novell.com/show_bug.cgi?id=575544 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=594137 http://bugzilla.novell.com/show_bug.cgi?id=594137#c5 --- Comment #5 from Johannes Meixner <jsmeix@novell.com> 2010-04-08 14:50:40 UTC --- FYI: Print queues become disabled by the cupsd if their backend is no longer available after a "rccups restart", compare "The Backends" at http://en.opensuse.org/SDB:CUPS_in_a_Nutshell -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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