[Bug 438978] New: hp-systray cannot connect to my printer
https://bugzilla.novell.com/show_bug.cgi?id=438978 User cstender@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c1 Summary: hp-systray cannot connect to my printer Product: openSUSE 11.1 Version: Beta 3 Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: cstender@novell.com QAContact: jsmeix@novell.com Found By: --- hp-systray is unable to connect to my hp deskjet 6540. Printer was installed with yast. [starting printer] Oct 25 15:28:40 tank kernel: usb 5-6.3.3: new full speed USB device using ehci_hcd and address 8 Oct 25 15:28:40 tank kernel: usb 5-6.3.3: configuration #1 chosen from 1 choice Oct 25 15:28:40 tank kernel: usb 5-6.3.3: New USB device found, idVendor=03f0, idProduct=8204 Oct 25 15:28:40 tank kernel: usb 5-6.3.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Oct 25 15:28:40 tank kernel: usb 5-6.3.3: Product: Deskjet 6500 Oct 25 15:28:40 tank kernel: usb 5-6.3.3: Manufacturer: HP Oct 25 15:28:40 tank kernel: usb 5-6.3.3: SerialNumber: MY47D2R0X7040N Oct 25 15:28:40 tank kernel: usblp0: USB Bidirectional printer dev 8 if 0 alt 0 proto 2 vid 0x03F0 pid 0x8204 Oct 25 15:28:40 tank kernel: usbcore: registered new interface driver usblp [starting hp-systray] cstender@linux:~> hp-systray HP Linux Imaging and Printing System (ver. 2.8.7) System Tray Status Service ver. 0.1 Copyright (c) 2001-8 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. /usr/lib/python2.6/site-packages/dbus/connection.py:242: DeprecationWarning: obj ect.__init__() takes no parameters super(Connection, self).__init__(*args, **kwargs) [right button click on the hp-systray icon -> hp device manager] HP Linux Imaging and Printing System (ver. 2.8.7) HP Device Manager ver. 14.0 Copyright (c) 2001-8 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. libusb couldn't open USB device /dev/bus/usb/001/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/002/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/003/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/004/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/004/002: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/004/003: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/002: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/001: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/004: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/005: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/006: Permission denied. libusb requires write access to USB device nodes. libusb couldn't open USB device /dev/bus/usb/005/008: Permission denied. libusb requires write access to USB device nodes. error: Unable to communicate with device (code=12): hp:/usb/Deskjet_6500?serial=MY47D2R0X7040N warning: Device not found /var/log/messages shows the following: Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 594: invalid usb_open: Keine Berechtigung Oct 25 15:29:07 tank python: io/hpmud/musb.c 1058: unable to open hp:/usb/Deskjet_6500?serial=MY47D2R0X7040N Oct 25 15:29:07 tank python: hp-toolbox(UI)[9779]: error: Unable to communicate with device (code=12): hp:/usb/Deskjet_6500?serial=MY47D2R0X7040N Oct 25 15:29:07 tank python: hp-toolbox(UI)[9779]: warning: Device not found -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=438978 User cstender@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c1 --- Comment #1 from Christopher Stender <cstender@novell.com> 2008-10-25 07:34:03 MDT --- linux:~ # lsusb | grep Hewlett Bus 005 Device 008: ID 03f0:8204 Hewlett-Packard Printing Support linux:~ # ll /dev/bus/usb/005/008 crw-rw-r-- 1 root lp 189, 519 25. Okt 15:28 /dev/bus/usb/005/008 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=438978 User cstender@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c2 --- Comment #2 from Christopher Stender <cstender@novell.com> 2008-10-25 07:37:31 MDT --- Changing permissions on /dev/bus/usb/005/008 to: crwxrwxrwx 1 root lp 189, 519 25. Okt 15:36 /dev/bus/usb/005/008 fixed the problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=438978 User cstender@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c3 --- Comment #3 from Christopher Stender <cstender@novell.com> 2008-10-25 07:43:27 MDT --- Adding my user to the lp group fixed the problem, too. So what's the bug here? The missing entry in the lp group or the default start of hp-systray? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=438978 User jsmeix@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c4 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #4 from Johannes Meixner <jsmeix@novell.com> 2008-10-28 01:08:29 MDT --- It works as it should. See "controllable permissions" at http://sourceforge.net/mailarchive/message.php?msg_name=Pine.LNX.4.64.070704... (the current 55-hpmud.rules is different but the general idea behind is still correct). An "automated add of normal users to the lp group" cannot be done, see bug #349084 in particular see https://bugzilla.novell.com/show_bug.cgi?id=349084#c9 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=438978 User cstender@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c5 --- Comment #5 from Christopher Stender <cstender@novell.com> 2008-10-29 14:56:59 MDT --- Thanks for the explanation. I'm fine with it. Nevertheless I think we shouldn't start hp-systray by default. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=438978 User jsmeix@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c6 --- Comment #6 from Johannes Meixner <jsmeix@novell.com> 2008-10-30 00:21:53 MDT --- It is started by design of the HPLIP software as follows: hp-systray is not started by default as a daemon (there is no script for it in /etc/init.d/) but it is started automatically on desktops (i.e. KDE and Gnome) via /etc/xdg/autostart/hplip-systray.desktop (remove this file to avoid an automated start). It is also started by whatever hp-* tool (e.g. hp-toolbox) for which a running hp-systray makes sense if it is not running (you cannot avoid this way of starting hp-systray). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=438978 User jsmeix@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c7 --- Comment #7 from Johannes Meixner <jsmeix@novell.com> 2008-11-06 05:19:55 MST --- FYI, see https://bugs.launchpad.net/hplip/+bug/248054 what will not work when hp-systray does not run: ------------------------------------------------------------ device status history in the toolbox will be disabled .. PC send fax will also be disabled ------------------------------------------------------------ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=438978 User jsmeix@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438978#c8 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |w.g@kabsi.at --- Comment #8 from Johannes Meixner <jsmeix@novell.com> 2008-12-01 23:31:51 MST --- *** Bug 445475 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=445475 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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