[Bug 746609] New: WWAN-modem Ericsson F5521gw does not work
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c0 Summary: WWAN-modem Ericsson F5521gw does not work Classification: openSUSE Product: openSUSE 12.1 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: Network AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: richard@nod.at QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:10.0) Gecko/20100101 Firefox/10.0 My Lenovo x121e has a built-in F5521gw WWAN-Modem. I'm unable to create connection with it. Neither with Not^WNetworkManager nor with wvdial. Using exactly the same SIM-card and wvdial.conf the connection works fine on my old IdeaPad. It has a Ericsson F3507g WWAN-Modem built in. my wvdial.conf: --- [Dialer Defaults] New PPPD = yes Check DNS = no Auto DNS = yes [Dialer pin] Modem = /dev/ttyACM1 Init1 = AT+CPIN="1234" [Dialer On] Modem = /dev/ttyACM0 Init1 = AT+CFUN=1 [Dialer Off] Modem = /dev/ttyACM0 Init1 = AT+CFUN=4 [Dialer a1] Modem = /dev/ttyACM0 Init1 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 Init2 = AT+CGDCONT=1,"IP","A1.net" Modem = /dev/ttyACM0 Baud = 460800 Phone = *99***1# Password = www Username = ppp@A1plus.at --- "wvdial pin" works fine. "wvdial on" fails: --> Sending: AT+CFUN=1 AT+CFUN=1 ERROR --> Bad init string. Dialing to A1.net seems to work but the modem hangs up: --- --> WvDial: Internet dialer version 1.60 --> Cannot get information for serial port. --> Initializing modem. --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Sending: AT+CGDCONT=1,"IP","A1.net" AT+CGDCONT=1,"IP","A1.net" OK --> Modem initialized. --> Sending: ATDT*99***1# --> Waiting for carrier. ATDT*99***1# CONNECT ~[7f]}#@!}!}!} }=}#}%B#}%}(}"}'}"}!}$}%\}"}&} } } } }%}&}>8)1b[02]~ --> Carrier detected. Waiting for prompt. ~[7f]}#@!}!}"} }=}#}%B#}%}(}"}'}"}!}$}%\}"}&} } } } }%}&}>8)1QX~ --> PPP negotiation detected. --> Starting pppd at Sun Feb 12 13:33:13 2012 --> Pid of pppd: 20168 --> Using interface ppp0 --> Disconnecting at Sun Feb 12 13:33:14 2012 --> The PPP daemon has died: A modem hung up the phone (exit code = 16) --> man pppd explains pppd error codes in more detail. --> Try again and look into /var/log/messages and the wvdial and pppd man pages for more information. --> Auto Reconnect will be attempted in 5 seconds --> Cannot get information for serial port. --- /var/log/messages: --- Feb 12 13:33:14 spider pppd[20168]: pppd 2.4.5 started by root, uid 0 Feb 12 13:33:14 spider pppd[20168]: Using interface ppp0 Feb 12 13:33:14 spider pppd[20168]: Connect: ppp0 <--> /dev/ttyACM0 Feb 12 13:33:14 spider pppd[20168]: CHAP authentication succeeded: Congratulations! Feb 12 13:33:14 spider pppd[20168]: CHAP authentication succeeded Feb 12 13:33:14 spider pppd[20168]: LCP terminated by peer Feb 12 13:33:14 spider pppd[20168]: Modem hangup Feb 12 13:33:14 spider pppd[20168]: Connection terminated. Feb 12 13:33:14 spider avahi-daemon[1003]: Withdrawing workstation service for ppp0. Feb 12 13:33:14 spider pppd[20168]: Exit. --- If I try NetworkManager it fails too. Here is what it writes with debugging enabled: --- NetworkManager[7681]: <info> Activation (usb0) starting connection 'A1/Telekom Austria - A1 Breitband' NetworkManager[7681]: <info> (usb0): device state change: disconnected -> prepare (reason 'none') [30 40 0] NetworkManager[7681]: <info> Activation (usb0) Stage 1 of 5 (Device Prepare) scheduled... NetworkManager[7681]: <info> Activation (usb0) Stage 1 of 5 (Device Prepare) started... NetworkManager[7681]: <info> (usb0): device state change: prepare -> need-auth (reason 'none') [40 60 0] NetworkManager[7681]: <info> Activation (usb0) Stage 1 of 5 (Device Prepare) complete. NetworkManager[7681]: <info> Activation (usb0) Stage 1 of 5 (Device Prepare) scheduled... NetworkManager[7681]: <info> Activation (usb0) Stage 1 of 5 (Device Prepare) started... NetworkManager[7681]: <info> (usb0): device state change: need-auth -> prepare (reason 'none') [60 40 0] NetworkManager[7681]: <info> Activation (usb0) Stage 1 of 5 (Device Prepare) complete. NetworkManager[7681]: <info> (usb0): device state change: prepare -> failed (reason 'modem-init-failed') [40 120 28] NetworkManager[7681]: <info> Marking connection 'A1/Telekom Austria - A1 Breitband' invalid. NetworkManager[7681]: <warn> Activation (usb0) failed. NetworkManager[7681]: <debug> [1329046398.912823] [nm-device.c:3660] failed_to_disconnected(): (usb0): running failed->disconnected transition NetworkManager[7681]: <info> (usb0): device state change: failed -> disconnected (reason 'none') [120 30 0] NetworkManager[7681]: <info> (usb0): deactivating device (reason 'none') [0] NetworkManager[7681]: <debug> [1329046398.925565] [nm-system.c:182] sync_addresses(): (usb0): syncing addresses (family 0) NetworkManager[7681]: <debug> [1329046398.942551] [nm-system.c:182] sync_addresses(): (usb0): syncing addresses (family 2) --- Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c1 --- Comment #1 from Richard Weinberger <richard@nod.at> 2012-02-12 12:38:51 UTC --- Maybe https://bugzilla.novell.com/show_bug.cgi?id=705219 is related to this problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c2 --- Comment #2 from Heiko Nardmann <heiko.nardmann@itechnical.de> 2012-02-18 16:30:25 UTC --- I have yesterday installed OpenSuSE 12.1 on a new Lenovo W520 with F5521gw inside, too. Similar problems: the NetworkManager is not able to create a connection. What is different to the bug report of Richard is that I get the message "SIM not inserted" which is absolutely wrong since I have booted Win 7 just before that without problems with the WWAN and the SIM. I am going to attach my NetworkManager log file. Reproducible: Always Steps to Reproduce: 1. Open NetworkManager 2. Click on "T-mobile (D1)" 3. See state change from "Nicht verbunden -> Verbindung wird vorbereitet" (not connected -> connection gets prepared) 4. See state change to "Nicht verbunden" again. Bugs to fix: a) give user feedback why the connection did not succeed (although my error message inside the log is wrong) b) let connection preparation succeed Question: is some kind of additional firmware needed? I have seen that (for Windows) Lenovo offers firmware upgrades for F5521gw. Problem: this is just an executable which does not unpack the firmware separately. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c3 --- Comment #3 from Heiko Nardmann <heiko.nardmann@itechnical.de> 2012-02-18 16:38:39 UTC --- Created an attachment (id=476786) --> (http://bugzilla.novell.com/attachment.cgi?id=476786) log showing not starting F5521gw The log file shows that somehow the system cannot detect the SIM card. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c4 --- Comment #4 from Heiko Nardmann <heiko.nardmann@itechnical.de> 2012-02-18 17:20:29 UTC --- After having a quick look into the NetworkManager source I've seen that the error message is caused by stage1_prepare_done() at line 213 in src/modem-manager/nm-modem-gsm.c. The else-branch at this point only occurrs if some error happens during the communication with the dbus. So I thought that maybe the dbus communication at this point might be of some help. That's the next thing to attach. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c5 --- Comment #5 from Heiko Nardmann <heiko.nardmann@itechnical.de> 2012-02-18 17:21:47 UTC --- Created an attachment (id=476788) --> (http://bugzilla.novell.com/attachment.cgi?id=476788) dbus communication resulting in "SIM not inserted" Created by 'dbus-monitor --system'. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c6 --- Comment #6 from Heiko Nardmann <heiko.nardmann@itechnical.de> 2012-02-18 21:12:38 UTC --- Mea culpa. Since the way of plugging the SIM card into the Lenovo laptop is not good documented (IMHO) I misplaced the SIM into the slot. After that I have reached the same state as Richard concerning NetworkManager. And with a little help from my friend I have setup a wvdial.conf which seems to work fine. So forget my previous two attachments. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c7 --- Comment #7 from Heiko Nardmann <heiko.nardmann@itechnical.de> 2012-02-18 21:17:51 UTC --- Created an attachment (id=476791) --> (http://bugzilla.novell.com/attachment.cgi?id=476791) working wvdial.conf This wvdial.conf is the result of some try-and-error stuff with Richards conf as the base. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c8 --- Comment #8 from Heiko Nardmann <heiko.nardmann@itechnical.de> 2012-02-18 22:50:53 UTC --- Some factors like reboot or cold start seem to influence the behaviour of the modem. I also have gotten some error in NetworkManager log. See next attachment. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c9 --- Comment #9 from Heiko Nardmann <heiko.nardmann@itechnical.de> 2012-02-18 22:51:58 UTC --- Created an attachment (id=476792) --> (http://bugzilla.novell.com/attachment.cgi?id=476792) NetworkManager log with error message -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=746609 https://bugzilla.novell.com/show_bug.cgi?id=746609#c kk zhang <kkzhang@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kkzhang@novell.com AssignedTo|bnc-team-screening@forge.pr |wstephenson@suse.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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