[Bug 373282] New: help browser unable to load page
https://bugzilla.novell.com/show_bug.cgi?id=373282 Summary: help browser unable to load page Product: openSUSE 11.0 Version: Factory Platform: x86 OS/Version: openSUSE 11.0 Status: NEW Severity: Normal Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: casualprogrammer@yahoo.com QAContact: qa@suse.de Found By: Beta-Customer After a clean install from alpha3 DVD & update from factory, pressing help in the shutdown menu results in a message box: Unable to load page The requested URI "help:///usr/share/gnome/help/user-guide/C/user-guide.xml?gosgetstarted-73" is invalid <OK> Checking for /usr/share/gnome/help/user-guide/C/user-guide.xml, shows that the file is there. Pointing to it with firefox results in: XML Parsing Error: not well-formed Location: file:///usr/share/gnome/help/user-guide/C/user-guide.xml Line Number 9, Column 7:<?yelp:chunk-depth 3?> ------^ Notebook: Fujitsu Siemens Amilo Si 1520 Graphics: Fujitsu Siemens Mobile 945GM/GMS/GME, 943/940GML Express Monitor: QUANTADISPLAY LCD Monitor 1280x800@60Hz Wireless: Intel PRO/Wireless 3945ABG Network Connection Sound: 82801G (ICH7 Family) High Definition Audio Controller Desktop: gnome2-SuSE-10.3-172 YaST GUI: yast2-qt-2.16.33-5 OS: openSUSE 11.0 (i586) Alpha3 VERSION = 11.0 Kernel: 2.6.25-rc6-git5-10-pae -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User lakhil@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c1 Akhil Laddha <lakhil@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lakhil@novell.com --- Comment #1 from Akhil Laddha <lakhil@novell.com> 2008-03-25 23:48:20 MST --- Problem appears with other gnome applications. I tried with evolution, eye-of-gnome help and applications display error message instead of opening help file. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 JP Rosevear <jpr@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-gnome@forge.provo.novell.com |vuntz@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User vuntz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c2 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |robin.listas@telefonica.net --- Comment #2 from Vincent Untz <vuntz@novell.com> 2008-04-03 12:31:26 MST --- *** Bug 375247 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=375247 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User vuntz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c3 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mmeeks@novell.com --- Comment #3 from Vincent Untz <vuntz@novell.com> 2008-04-03 12:33:19 MST --- *** Bug 366892 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=366892 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User vuntz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c4 --- Comment #4 from Vincent Untz <vuntz@novell.com> 2008-04-16 10:23:25 MST --- Ok, the problem is that gnome-help eats the g in ghelp: (ie, we goes from ghelp:///something to help:///something). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User vuntz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c5 --- Comment #5 from Vincent Untz <vuntz@novell.com> 2008-04-16 10:55:30 MST --- So, we can: + patch yelp to accept help: URI. This is not my preferred option since it means we'll have to maintain the patch forever (unlikely to get upstream) + change susehelp to keep ghelp if the current desktop is GNOME. I'll attach a patch to do this. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User vuntz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c6 --- Comment #6 from Vincent Untz <vuntz@novell.com> 2008-04-16 10:57:47 MST --- Created an attachment (id=208376) --> (https://bugzilla.novell.com/attachment.cgi?id=208376) Change ghelp: to help: only when necessary So, in fact, it's simpler to only change the URI when it's required. Which seems to be the case only if we're running KDE. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User vuntz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c7 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |wstephenson@novell.com --- Comment #7 from Vincent Untz <vuntz@novell.com> 2008-04-16 11:01:33 MST --- cc'ing Will, since the patch is for susehelp. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status Whiteboard| |gnome-function-does-not-work gnomeup-yelp -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |368195 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User vuntz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c8 --- Comment #8 from Vincent Untz <vuntz@novell.com> 2008-04-22 17:38:49 MST --- FWIW, I've submitted a new yelp packages to handle help: URIs (we need it for other reasons, unfortunately). Would still be nice to have the patch go in susehelp. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User vuntz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c9 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |n5xwb@hal-pc.org --- Comment #9 from Vincent Untz <vuntz@novell.com> 2008-04-22 17:57:17 MST --- *** Bug 335529 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=335529 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=373282 User vuntz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=373282#c10 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #10 from Vincent Untz <vuntz@novell.com> 2008-04-30 13:42:27 MST --- Thinking a bit more about this, we'll kill ghelp: in GNOME at some point, and we need the help: support anyway. So let's just close the bug without the susehelp fix (it's fixed in yelp now) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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