https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c1 Jiri Slaby changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jslaby@novell.com InfoProvider| |pagan13@estreet.com --- Comment #1 from Jiri Slaby 2011-04-08 07:31:05 UTC --- (In reply to comment #0)

Please let me know if you want any config files or to run any tests. I will provide anything I can.

lsusb -v of that device. And dmesg. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c3 --- Comment #3 from Joseph Short 2011-04-12 02:24:55 UTC --- Created an attachment (id=424345) --> (http://bugzilla.novell.com/attachment.cgi?id=424345) dmesg file -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c5 Jiri Slaby changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |pagan13@estreet.com --- Comment #5 from Jiri Slaby 2011-04-12 15:26:57 UTC --- Ok, it doesn't have a special driver. So attach also contents of /sys/kernel/debug/hid/0003*0B33*/rdesc and /sys/kernel/debug/hid/0003*0B33*/events after you do some activity. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c7 Jiri Slaby changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |pagan13@estreet.com --- Comment #7 from Jiri Slaby 2011-04-16 17:25:35 UTC --- (In reply to comment #6)

GenericDesktop.Wheel ---> Relative.Wheel GenericDesktop.Dial ---> Relative.Dial Button.0001 ---> Key.Btn0 Button.0002 ---> Key.Btn1 Button.0003 ---> Key.Btn2 Button.0004 ---> Key.Btn3 Button.0005 ---> Key.Btn4 Button.0006 ---> Key.Btn5 Button.0007 ---> Key.Btn6 Button.0008 ---> Key.Btn7 Button.0009 ---> Key.Btn8 Button.000a ---> Key.Btn9 Button.000b ---> Key.? Button.000c ---> Key.? Button.000d ---> Key.?

OK, so it is mapped to wheel, dial and those buttons. You should be able to see the events with 'xev', right? Every mouse* device should have also its event* device. Could you attach contents of /proc/bus/input/devices?

"events" but all I get is a zero-length file.

You need to do something like 'cat events >log' and work with the device to generate some output. But I don't think we needed that anymore. (You can check what button is mapped to what by omitting the '>log part'.) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel-maintainers@forge.pr |jslaby@novell.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c9 Jiri Slaby changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |pagan13@estreet.com --- Comment #9 from Jiri Slaby 2011-04-26 18:57:43 UTC --- (In reply to comment #8)

I also tried the "cat" command but got no results - just a zero-length file.

Ok, let's start from there. If there are any interrupts at all. Could you install the kernel from: http://labs.suse.cz/jslaby/bug-685653/ press some buttons, rotate with wheel and attach dmesg?

Btw, there are five buttons on the device, yet it appears that more buttons than that are mapped in rdesc.

Yeah, that's normal, that devices report more buttons than really on the device (some may be unconnected). Also could you try whether this is fixed in later kernels: http://download.opensuse.org/repositories/Kernel:/HEAD/openSUSE_Factory/ ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c11 --- Comment #11 from Joseph Short 2011-04-27 01:22:15 UTC --- Created an attachment (id=426745) --> (http://bugzilla.novell.com/attachment.cgi?id=426745) dmesg for comment 10 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c13 --- Comment #13 from Joseph Short 2011-04-28 20:43:26 UTC --- Here is a snapshot of watch (I replaced the "," with "." from that 2 to get it to work): Every 2.0s: grep usb /proc/interrupts Thu Apr 28 14:19:16 2011 16: 3664 14 IO-APIC-fasteoi uhci_hcd:usb3, nvidia 18: 0 0 IO-APIC-fasteoi ehci_hcd:usb1, uhci_hcd:usb8 19: 0 0 IO-APIC-fasteoi uhci_hcd:usb5, uhci_hcd:usb7 21: 0 0 IO-APIC-fasteoi uhci_hcd:usb4 23: 41051 41036 IO-APIC-fasteoi ehci_hcd:usb2, uhci_hcd:usb6 All the numbers above 0 change continuously except for the 14. And they change regardless of whether or not I move the mouse, press a key on the keyboard or do anything on the jog/shuttle. The only difference is they change faster when I move the mouse. There is no apparent difference in the rate of change by clicking mouse buttons or doing anything on the keyboard or the jog/shuttle. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c14 Jiri Slaby changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |pagan13@estreet.com --- Comment #14 from Jiri Slaby 2011-05-15 13:40:07 UTC --- (In reply to comment #13)

Here is a snapshot of watch (I replaced the "," with "." from that 2 to get it to work):

Every 2.0s: grep usb /proc/interrupts Thu Apr 28 14:19:16 2011

16: 3664 14 IO-APIC-fasteoi uhci_hcd:usb3, nvidia 18: 0 0 IO-APIC-fasteoi ehci_hcd:usb1, uhci_hcd:usb8 19: 0 0 IO-APIC-fasteoi uhci_hcd:usb5, uhci_hcd:usb7 21: 0 0 IO-APIC-fasteoi uhci_hcd:usb4 23: 41051 41036 IO-APIC-fasteoi ehci_hcd:usb2, uhci_hcd:usb6

All the numbers above 0 change continuously except for the 14.

Hmm, according to dmesg, you have many devices on the usb bus 2 (irq 23). Could you connect the shuttle device to a different slot (until you hit any of the busses where there are zeroes) and retry? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=685653 https://bugzilla.novell.com/show_bug.cgi?id=685653#c16 --- Comment #16 from Joseph Short 2011-07-14 17:41:18 UTC --- My apologies, I've been ill and unable to get back to this. I found another jog/shuttle device today, plugged it in and found that it works (a Contour Design ShuttlePRO v2). I must conclude that the original device is defective. (I hope they let me return it, it's been a long time.) I apologize for the time and inconvenience, and I thank you for your assistance and hard work. Joe -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.