[Bug 1095796] New: no elantech touchpad while installation (as long as set in BIOS to advanced)
http://bugzilla.suse.com/show_bug.cgi?id=1095796 Bug ID: 1095796 Summary: no elantech touchpad while installation (as long as set in BIOS to advanced) Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.0 Hardware: Other OS: Other Status: NEW Severity: Normal Priority: P5 - None Component: Installation Assignee: yast2-maintainers@suse.de Reporter: me@xto.de QA Contact: jsrain@suse.com Found By: --- Blocker: --- Hello, as earlier already reportet (#999098) the problem still exists when installing new Leap 15.0 on Acer Travelmate B116. Addition USB-Mouse is working, after installation the elantech i2c touchpad works well (BIOS=advanced), but not while installing. Thanks! Christian -- You are receiving this mail because: You are on the CC list for the bug.
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Stefan Hundhammer
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Steffen Winterfeldt
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Stefan Dirsch
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Stefan Dirsch
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Laurence Tyler
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--- Comment #6 from Christian Lorch
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--- Comment #7 from Steffen Winterfeldt
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--- Comment #8 from Stefan Dirsch
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--- Comment #9 from Steffen Winterfeldt
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--- Comment #10 from Laurence Tyler
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--- Comment #11 from Stefan Dirsch
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--- Comment #12 from Steffen Winterfeldt
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--- Comment #13 from Stefan Hundhammer
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--- Comment #14 from Stefan Dirsch
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Laurence Tyler
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--- Comment #17 from Steffen Winterfeldt
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--- Comment #30 from Steffen Winterfeldt
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Steffen Winterfeldt
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--- Comment #32 from Steffen Winterfeldt
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--- Comment #33 from Steffen Winterfeldt
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Steffen Winterfeldt
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Stefan Dirsch
Created attachment 774981 [details] missing modules
Here's a list of modules that are loaded in the installed system but not in the installation system and do not exist in the installation system.
Stefan, anything important in this list?
No -- You are receiving this mail because: You are on the CC list for the bug.
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Christian Lorch
Christian, could you try to load the modules manually with modprobe?
For this, boot with startshell=1. This drops you into a bash prompt right before the installer would have been started.
There, load the modules, then just run 'yast'. When you exit yast you're back into the shell. You can repeat this as often as you want.
Please try the two hid_* modules from the list. Maybe replace '_' with '-' to get the real module name if modprobe complains.
Does it improve things?
i tried modprobe hid-generic, hid_generic (and with _ instead of -), all 4 commands did show an error message. hid-genericc resulted in FATAL: Modprobe hid-genericc not found in directory /libmodules/4.16.12-2-default the internal TP didnt work - any other things to try? -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #37 from Christian Lorch
(In reply to Christian Lorch from comment #22)
Created attachment 774870 [details] X.log - running system (TP working)
[ 14.212] (II) config/udev: Adding input device Logitech USB Receiver (/dev/input/event12) [ 14.212] (**) Logitech USB Receiver: Applying InputClass "evdev pointer catchall" [ 14.212] (**) Logitech USB Receiver: Applying InputClass "evdev pointer catchall" [ 14.212] (**) Logitech USB Receiver: Applying InputClass "libinput pointer catchall" [ 14.212] (II) Using input driver 'libinput' for 'Logitech USB Receiver' [ 14.212] (**) Logitech USB Receiver: always reports core events [ 14.212] (**) Option "Device" "/dev/input/event12" [ 14.212] (**) Option "_source" "server/udev" [ 14.273] (II) event12 - Logitech USB Receiver: is tagged by udev as: Mouse [ 14.273] (II) event12 - Logitech USB Receiver: device is a pointer [ 14.273] (II) event12 - Logitech USB Receiver: device removed [ 14.304] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:046D:C518. 0002/input/input14/event12" [ 14.304] (II) XINPUT: Adding extended input device "Logitech USB Receiver" (type: MOUSE, id 10)
that mighty be from the additional external mouse (which is an old wireless logitech mouse), TP is elantech. shall i provide X.log and lsmod definitely w/o external device? -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #38 from Christian Lorch
(In reply to Steffen Winterfeldt from comment #33)
Christian, could you try to load the modules manually with modprobe?
For this, boot with startshell=1. This drops you into a bash prompt right before the installer would have been started.
There, load the modules, then just run 'yast'. When you exit yast you're back into the shell. You can repeat this as often as you want.
Please try the two hid_* modules from the list. Maybe replace '_' with '-' to get the real module name if modprobe complains.
Does it improve things?
i tried modprobe hid-generic, hid_generic (and with _ instead of -), all 4 commands did show an error message.
hid-genericc resulted in FATAL: Modprobe hid-genericc not found in directory /libmodules/4.16.12-2-default
the internal TP didnt work - any other things to try?
sorry: all 4 commands did NOT show an error message! then I tried an obviously wrong module name hid-generic to generate an error message. -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #39 from Stefan Dirsch
[ 14.304] (II) XINPUT: Adding extended input device "Logitech USB Receiver" (type: MOUSE, id 10)
that mighty be from the additional external mouse (which is an old wireless logitech mouse), TP is elantech. shall i provide X.log and lsmod definitely w/o external device?
Aha! Yes, this would have been the purpose of this exercise ... -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #40 from Stefan Dirsch
i tried modprobe hid-generic, hid_generic (and with _ instead of -), all 4 commands did show an error message.
hid-genericc resulted in FATAL: Modprobe hid-genericc not found in directory /libmodules/4.16.12-2-default
the internal TP didnt work - any other things to try?
sorry: all 4 commands did NOT show an error message!
then I tried an obviously wrong module name hid-generic to generate an error message.
Thanks for clarifying! So modules are there and can be loaded. -- You are receiving this mail because: You are on the CC list for the bug.
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Stefan Dirsch
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--- Comment #43 from Stefan Dirsch
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--- Comment #44 from Stefan Dirsch
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Stefan Hundhammer
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--- Comment #50 from Christian Lorch
No idea why this is still assigned to the installer after 48 comments. This problem is either in the kernel or in the X11 area.
just to clearify: after installation (doesnt matter if with additional external mouse or with keyboard-only installation) everything works without changing anything! can comment 11 from https://bugzilla.opensuse.org/show_bug.cgi?id=999100 lead to a solution? Some kind of bad initialisation of the system/hardware/installer? Or UEFI/BIOS-Legacy/32bit/64bit? -- You are receiving this mail because: You are on the CC list for the bug.
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Stefan Dirsch
No idea why this is still assigned to the installer after 48 comments. This problem is either in the kernel or in the X11 area.
Well, it's related to installation system. I still believe it's related to some component missing during installation. But whatever ... -- You are receiving this mail because: You are on the CC list for the bug.
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Oliver Neukum
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--- Comment #52 from Stefan Dirsch
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Steffen Winterfeldt
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Christian Lorch
Christian, can you try?
oh now, I forgot to answer... I tried TW 20180618 startshell=1 and tried to modprobe pinctrl_cherryview, but that module was not found. I tried some other modules with familar names like hid_cherry which I found in the modules folder, all of them got loaded without an error message, but no touchpad in yast... -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #55 from Christian Lorch
(In reply to Steffen Winterfeldt from comment #53)
Christian, can you try?
oh now, I forgot to answer...
I tried TW 20180618 startshell=1 and tried to modprobe pinctrl_cherryview, but that module was not found.
I tried some other modules with familar names like hid_cherry which I found in the modules folder, all of them got loaded without an error message, but no touchpad in yast...
I found the exact names of the tried modules, all tried with - and _ hid_cherry demux_pinctrl mux_pinctrl all of them got loaded but without bringing the touchpad to work... -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #56 from Takashi Iwai
(In reply to Steffen Winterfeldt from comment #53)
Christian, can you try?
oh now, I forgot to answer...
I tried TW 20180618 startshell=1 and tried to modprobe pinctrl_cherryview, but that module was not found.
Then that's the problem. The GPIO / I2C can't be initialized without pinctrl driver on Cherry Trail devices. You'd need to copy it from somewhere dynamically, e.g. from the net, or rebuild an ISO including the module... -- You are receiving this mail because: You are on the CC list for the bug.
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Stefan Dirsch
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--- Comment #59 from Takashi Iwai
4.12.14-lp150.12.4-default>ls -l ./kernel/drivers/pinctrl/intel/ total 296 -rw-r--r-- 1 root root 56304 May 23 21:52 pinctrl-broxton.ko -rw-r--r-- 1 root root 46272 May 23 21:52 pinctrl-cannonlake.ko -rw-r--r-- 1 root root 62672 May 23 21:52 pinctrl-cherryview.ko -rw-r--r-- 1 root root 17976 May 23 21:52 pinctrl-denverton.ko -rw-r--r-- 1 root root 30096 May 23 21:52 pinctrl-geminilake.ko -rw-r--r-- 1 root root 38472 May 23 21:52 pinctrl-intel.ko -rw-r--r-- 1 root root 34376 May 23 21:52 pinctrl-sunrisepoint.ko
I would guess of those at least pinctrl-cherryview.ko would be needed.
Basically all these pinctrl-* drivers should be included in the installer. They serve for different chipsets. This particular bug is about Cherry Trail, but the similar problem would be seen on other chipsets. -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #60 from Takashi Iwai
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--- Comment #61 from Steffen Winterfeldt
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--- Comment #62 from Stefan Dirsch
added these modules:
Reviewed. -- You are receiving this mail because: You are on the CC list for the bug.
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--- Comment #63 from Stefan Dirsch
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