[Bug 1197477] New: network port on monitor integrated usb hub never detects a link
http://bugzilla.opensuse.org/show_bug.cgi?id=1197477 Bug ID: 1197477 Summary: network port on monitor integrated usb hub never detects a link Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.4 Hardware: x86-64 OS: Other Status: NEW Severity: Normal Priority: P5 - None Component: Kernel Assignee: kernel-bugs@opensuse.org Reporter: josua.m@t-online.de QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Greetings everybody! I recently got a new Monitor on my desk with an integrated USB-3.0 Hub and an integrated RJ45 network interface. But with openSUSE Leap (both 15.3 and 15.4-Beta), the system never detects a link - as shown by the ethtool output below: sudo ethtool usb0 [sudo] Passwort f�r root: Settings for usb0: Current message level: 0x00000007 (7) drv probe link Link detected: no I have tested this with two laptops: - An ASUS UX331UN (i7-8250U) running Leap 15.3 - An ROG G14 (Ryzen 5800) running Leap 15.4 Beta I have also tested 2 other operating systems - On Windows the interface works - On Ubuntu Focal the interface works Very rarely, a link is detected for a very short time, leading to networkmanager applet indicating connection attempt for a second or two. I caputres such a case in the dmesg below: [11867.152288] usb 1-3: new high-speed USB device number 15 using xhci_hcd [11867.302285] usb 1-3: New USB device found, idVendor=0424, idProduct=2806, bcdDevice= 2.10 [11867.302292] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [11867.302295] usb 1-3: Product: USB2806 Smart Hub [11867.302298] usb 1-3: Manufacturer: Microchip [11867.304310] hub 1-3:1.0: USB hub found [11867.304698] hub 1-3:1.0: 6 ports detected [11867.432196] usb 2-4: new SuperSpeed Gen 1 USB device number 9 using xhci_hcd [11867.456449] usb 2-4: New USB device found, idVendor=0424, idProduct=5806, bcdDevice= 2.10 [11867.456457] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [11867.456462] usb 2-4: Product: USB5806 Smart Hub [11867.456465] usb 2-4: Manufacturer: Microchip [11867.457681] hub 2-4:1.0: USB hub found [11867.457710] hub 2-4:1.0: 5 ports detected [11867.600165] usb 1-3.6: new high-speed USB device number 16 using xhci_hcd [11867.704259] usb 1-3.6: New USB device found, idVendor=0424, idProduct=284c, bcdDevice= 2.00 [11867.704266] usb 1-3.6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [11867.704269] usb 1-3.6: Product: Hub Feature Controller [11867.704272] usb 1-3.6: Manufacturer: Microchip [11867.708519] hid-generic 0003:0424:284C.0005: hiddev96,hidraw1: USB HID v1.10 Device [Microchip Hub Feature Controller] on usb-0000:00:14.0-3.6/input1 [11867.780407] usb 2-4.3: new SuperSpeed Gen 1 USB device number 10 using xhci_hcd [11867.800927] usb 2-4.3: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=33.00 [11867.800933] usb 2-4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=6 [11867.800936] usb 2-4.3: Product: USB 10/100/1000 LAN [11867.800939] usb 2-4.3: Manufacturer: Realtek [11867.800941] usb 2-4.3: SerialNumber: 0033000001 [11867.825408] cdc_ncm 2-4.3:2.0: MAC-Address: b0:4f:13:d7:59:ae [11867.825414] cdc_ncm 2-4.3:2.0: setting rx_max = 16384 [11867.825522] cdc_ncm 2-4.3:2.0: setting tx_max = 16384 [11867.826100] cdc_ncm 2-4.3:2.0 usb0: register 'cdc_ncm' at usb-0000:00:14.0-4.3, CDC NCM, b0:4f:13:d7:59:ae [11867.972746] usb 1-3.6: USB disconnect, device number 16 [11868.208085] usb 1-3.6: new high-speed USB device number 17 using xhci_hcd [11868.312781] usb 1-3.6: New USB device found, idVendor=0424, idProduct=2840, bcdDevice= 2.10 [11868.312788] usb 1-3.6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [11868.312792] usb 1-3.6: Product: Hub Feature Controller [11868.312796] usb 1-3.6: Manufacturer: Microchip [11870.916715] cdc_ncm 2-4.3:2.0 usb0: 1000 mbit/s downlink 1000 mbit/s uplink [11871.172732] IPv6: ADDRCONF(NETDEV_CHANGE): usb0: link becomes ready [11888.115889] usb 1-3.6: reset high-speed USB device number 17 using xhci_hcd [11888.221821] usb 1-3.6: device firmware changed [11888.221922] usb 1-3.6: USB disconnect, device number 17 [11888.303624] usb 1-3.6: new high-speed USB device number 18 using xhci_hcd [11888.407663] usb 1-3.6: New USB device found, idVendor=0424, idProduct=284c, bcdDevice= 2.00 [11888.407670] usb 1-3.6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [11888.407674] usb 1-3.6: Product: Hub Feature Controller [11888.407677] usb 1-3.6: Manufacturer: Microchip [11888.411497] hid-generic 0003:0424:284C.0006: hiddev96,hidraw1: USB HID v1.10 Device [Microchip Hub Feature Controller] on usb-0000:00:14.0-3.6/input1 Also adding an lsusb: Bus 002 Device 010: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter Bus 002 Device 009: ID 0424:5806 Microchip Technology, Inc. (formerly SMSC) USB5806 Smart Hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface Bus 001 Device 002: ID 13d3:5a09 IMC Networks USB2.0 VGA UVC WebCam Bus 001 Device 018: ID 0424:284c Microchip Technology, Inc. (formerly SMSC) Hub Feature Controller Bus 001 Device 015: ID 0424:2806 Microchip Technology, Inc. (formerly SMSC) USB2806 Smart Hub Bus 001 Device 006: ID 0781:55a1 SanDisk Corp. Cruzer Spark Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub I'd be happy to do experiments if somebody can point me in a meaningful direction on how to approach this issue. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1197477 http://bugzilla.opensuse.org/show_bug.cgi?id=1197477#c2 Josua Mayer <josua.m@t-online.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(josua.m@t-online. | |de) | --- Comment #2 from Josua Mayer <josua.m@t-online.de> --- \o/ Thank you for the suggestion. I installed the 5.17 kernel-default from http://download.opensuse.org/repositories/Kernel:/stable:/Backport/standard/ and it behaves in the same way :/ [ 119.781684] usb 1-3: new high-speed USB device number 8 using xhci_hcd [ 119.935707] usb 1-3: New USB device found, idVendor=0424, idProduct=2806, bcdDevice= 2.10 [ 119.935724] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 119.935730] usb 1-3: Product: USB2806 Smart Hub [ 119.935735] usb 1-3: Manufacturer: Microchip [ 119.937029] hub 1-3:1.0: USB hub found [ 119.937080] hub 1-3:1.0: 6 ports detected [ 120.057212] usb 2-4: new SuperSpeed USB device number 4 using xhci_hcd [ 120.077755] usb 2-4: New USB device found, idVendor=0424, idProduct=5806, bcdDevice= 2.10 [ 120.077770] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 120.077775] usb 2-4: Product: USB5806 Smart Hub [ 120.077780] usb 2-4: Manufacturer: Microchip [ 120.079165] hub 2-4:1.0: USB hub found [ 120.079204] hub 2-4:1.0: 5 ports detected [ 120.229541] usb 1-3.6: new high-speed USB device number 9 using xhci_hcd [ 120.335823] usb 1-3.6: New USB device found, idVendor=0424, idProduct=284c, bcdDevice= 2.00 [ 120.335840] usb 1-3.6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 120.335847] usb 1-3.6: Product: Hub Feature Controller [ 120.335851] usb 1-3.6: Manufacturer: Microchip [ 120.340600] hid-generic 0003:0424:284C.0003: hiddev96,hidraw1: USB HID v1.10 Device [Microchip Hub Feature Controller] on usb-0000:00:14.0-3.6/input1 [ 120.409637] usb 2-4.3: new SuperSpeed USB device number 5 using xhci_hcd [ 120.429998] usb 2-4.3: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=33.00 [ 120.430015] usb 2-4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=6 [ 120.430021] usb 2-4.3: Product: USB 10/100/1000 LAN [ 120.430026] usb 2-4.3: Manufacturer: Realtek [ 120.430030] usb 2-4.3: SerialNumber: 0033000001 [ 120.454310] cdc_ncm 2-4.3:2.0: MAC-Address: b0:4f:13:d7:59:ae [ 120.454322] cdc_ncm 2-4.3:2.0: setting rx_max = 16384 [ 120.454438] cdc_ncm 2-4.3:2.0: setting tx_max = 16384 [ 120.454977] cdc_ncm 2-4.3:2.0 eth0: register 'cdc_ncm' at usb-0000:00:14.0-4.3, CDC NCM, b0:4f:13:d7:59:ae [ 120.570411] usb 1-3.6: USB disconnect, device number 9 [ 120.797249] usb 1-3.6: new high-speed USB device number 10 using xhci_hcd [ 120.903670] usb 1-3.6: New USB device found, idVendor=0424, idProduct=2840, bcdDevice= 2.10 [ 120.903686] usb 1-3.6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 120.903691] usb 1-3.6: Product: Hub Feature Controller [ 120.903696] usb 1-3.6: Manufacturer: Microchip [ 121.384668] cdc_ncm 2-4.3:2.0 eth1: renamed from eth0 [ 140.873725] usb 1-3.6: reset high-speed USB device number 10 using xhci_hcd [ 140.975420] usb 1-3.6: device firmware changed [ 140.975511] usb 1-3.6: USB disconnect, device number 10 [ 141.052919] usb 1-3.6: new high-speed USB device number 11 using xhci_hcd [ 141.159377] usb 1-3.6: New USB device found, idVendor=0424, idProduct=284c, bcdDevice= 2.00 [ 141.159394] usb 1-3.6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 141.159399] usb 1-3.6: Product: Hub Feature Controller [ 141.159403] usb 1-3.6: Manufacturer: Microchip [ 141.163750] hid-generic 0003:0424:284C.0004: hiddev96,hidraw1: USB HID v1.10 Device [Microchip Hub Feature Controller] on usb-0000:00:14.0-3.6/input1 -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1197477 http://bugzilla.opensuse.org/show_bug.cgi?id=1197477#c3 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|kernel-bugs@opensuse.org |oneukum@suse.com --- Comment #3 from Takashi Iwai <tiwai@suse.com> --- Thanks. Then this sounds more like some configuration issue, e.g. runtime PM setup. Or Ubuntu has some downstream fix. Tossed to Oliver, as this looks like his area. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1197477 http://bugzilla.opensuse.org/show_bug.cgi?id=1197477#c4 --- Comment #4 from Josua Mayer <josua.m@t-online.de> --- I do have a hint: There is an external USB-3.0 Hub with integrated ethernet which is functional. Curiously it reports the exact same device id for the network interface, yet rather than cdc_ncm it binds to r8152! So something, someone somewhere decides whether 0bda:8153 will use r8152 or not ... Here is the dmesg and lsusb: Bus 004 Device 005: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter Bus 004 Device 004: ID 0bda:0411 Realtek Semiconductor Corp. Hub Bus 003 Device 018: ID 177a:963d EXPSM USB Billboard Device Bus 003 Device 017: ID 14cd:8608 Super Top Hub [Super Top] Bus 003 Device 016: ID 0bda:5411 Realtek Semiconductor Corp. RTS5411 Hub [17116.816821] usb 3-2: new high-speed USB device number 16 using xhci_hcd [17116.978603] usb 3-2: New USB device found, idVendor=0bda, idProduct=5411, bcdDevice= 1.04 [17116.978614] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [17116.978618] usb 3-2: Product: 4-Port USB 2.0 Hub [17116.978620] usb 3-2: Manufacturer: Generic [17117.031926] hub 3-2:1.0: USB hub found [17117.032700] hub 3-2:1.0: 4 ports detected [17117.100988] usb 4-2: new SuperSpeed USB device number 4 using xhci_hcd [17117.131142] usb 4-2: New USB device found, idVendor=0bda, idProduct=0411, bcdDevice= 1.04 [17117.131147] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [17117.131149] usb 4-2: Product: 4-Port USB 3.0 Hub [17117.131150] usb 4-2: Manufacturer: Generic [17117.162049] hub 4-2:1.0: USB hub found [17117.162853] hub 4-2:1.0: 4 ports detected [17117.384846] usb 3-2.1: new high-speed USB device number 17 using xhci_hcd [17117.491410] usb 3-2.1: New USB device found, idVendor=14cd, idProduct=8608, bcdDevice= 0.00 [17117.491421] usb 3-2.1: New USB device strings: Mfr=1, Product=3, SerialNumber=0 [17117.491426] usb 3-2.1: Product: USB 2.0 Hub [17117.491429] usb 3-2.1: Manufacturer: USB Device [17117.543917] hub 3-2.1:1.0: USB hub found [17117.544159] hub 3-2.1:1.0: 4 ports detected [17117.833034] usb 3-2.1.1: new full-speed USB device number 18 using xhci_hcd [17117.964437] usb 3-2.1.1: New USB device found, idVendor=177a, idProduct=963d, bcdDevice= 1.00 [17117.964447] usb 3-2.1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [17117.964451] usb 3-2.1.1: Product: Billboard Device [17117.964453] usb 3-2.1.1: Manufacturer: EXPSM USB [17117.964456] usb 3-2.1.1: SerialNumber: 0001 [17118.041000] input: EXPSM USB Billboard Device Keyboard as /devices/pci0000:00/0000:00:08.1/0000:04:00.4/usb3/3-2/3-2.1/3-2.1.1/3-2.1.1:1.0/0003:177A:963D.0007/input/input27 [17118.101072] input: EXPSM USB Billboard Device Mouse as /devices/pci0000:00/0000:00:08.1/0000:04:00.4/usb3/3-2/3-2.1/3-2.1.1/3-2.1.1:1.0/0003:177A:963D.0007/input/input28 [17118.102008] hid-generic 0003:177A:963D.0007: input,hiddev97,hidraw2: USB HID v1.10 Keyboard [EXPSM USB Billboard Device] on usb-0000:04:00.4-2.1.1/input0 [17118.868896] usb 4-2.1: new SuperSpeed USB device number 5 using xhci_hcd [17118.889602] usb 4-2.1: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=31.00 [17118.889619] usb 4-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=6 [17118.889624] usb 4-2.1: Product: USB 10/100/1000 LAN [17118.889627] usb 4-2.1: Manufacturer: Realtek [17118.889630] usb 4-2.1: SerialNumber: 001000001 [17119.063644] usb 4-2.1: reset SuperSpeed USB device number 5 using xhci_hcd [17119.112724] r8152 4-2.1:1.0: load rtl8153b-2 v1 10/23/19 successfully [17119.145560] r8152 4-2.1:1.0 eth0: v1.12.12 [17119.730444] r8152 4-2.1:1.0 eth1: renamed from eth0 [17122.522891] IPv6: ADDRCONF(NETDEV_CHANGE): eth1: link becomes ready [17122.523399] r8152 4-2.1:1.0 eth1: carrier on -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1197477 http://bugzilla.opensuse.org/show_bug.cgi?id=1197477#c5 --- Comment #5 from Josua Mayer <josua.m@t-online.de> --- I know it's been a while :( but there has been small progress from my side: With r8152 driver the interface is working okay after binding it manually: echo 4-1.3:2.0 > /sys/bus/usb/drivers/cdc_ncm/unbind modprobe r8152 echo 0bda 8153 > /sys/bus/usb/drivers/r8152/new_id [ 1203.287334] cdc_ncm 4-1.3:2.0 eth3: unregister 'cdc_ncm' usb-0000:04:00.4-1.3, CDC NCM [ 1317.137003] usb 4-1.3: reset SuperSpeed USB device number 7 using xhci_hcd [ 1317.201395] r8152 4-1.3:1.0: load rtl8156b-2 v1 04/15/21 successfully [ 1317.242136] r8152 4-1.3:1.0 eth0: v1.12.13 [ 1317.254937] r8152 4-1.3:1.0 eth3: renamed from eth0 [ 1322.292058] IPv6: ADDRCONF(NETDEV_CHANGE): eth3: link becomes ready [ 1322.292450] r8152 4-1.3:1.0 eth3: carrier on [ 1322.547695] r8152 4-1.3:1.0 eth3: carrier off [ 1326.132011] r8152 4-1.3:1.0 eth3: carrier on -- You are receiving this mail because: You are on the CC list for the bug.
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