[Bug 223726] New: Transaction failed in zen-installer when wanting to install some additionnal software
https://bugzilla.novell.com/show_bug.cgi?id=223726 Summary: Transaction failed in zen-installer when wanting to install some additionnal software Product: openSUSE 10.2 Version: RC 1 Platform: i686 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Zenworks AssignedTo: zlm-code10-bugs@forge.provo.novell.com ReportedBy: thierry@mallard.fr QAContact: sarifulla@novell.com openSUSE 10.2 RC1 installed from the ISO CDs. I wanted to install thunderbird, and tried the « Install Software » action. In the Software Installer ( zen-installer I suppose ), I searched for MozillaThunderbird, then checked it. Then, using the Install button, the installer seems to do some things on my harddrive, says « Preparing software... », and pops up « Software Installer - Error » with the following message : Transaction failed: Can't provide /suse/i586/MozillaThunderbird-1.5.0.7-18.i586.rpm from cd:///?devices=/dev/hdc I thought that zen-installer just « forgot » to ask me for the CD, but it doesn't even seems to try to access the CD. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 ------- Comment #1 from thierry@mallard.fr 2006-11-25 03:32 MST ------- Created an attachment (id=106918) --> (https://bugzilla.novell.com/attachment.cgi?id=106918&action=view) Compressed ZMD messages log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 ------- Comment #2 from thierry@mallard.fr 2006-11-25 03:32 MST ------- Created an attachment (id=106919) --> (https://bugzilla.novell.com/attachment.cgi?id=106919&action=view) Compressed ZMD backend log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 aj@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |visnov@novell.com, kkaempf@novell.com Severity|Normal |Critical -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 thierry@mallard.fr changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |thierry@mallard.fr ------- Comment #3 from thierry@mallard.fr 2006-11-25 03:44 MST ------- FYI, I just tried to install the same package (MozillaThunderbird) using YaST instead of zen-installer, and it worked fine : asked me for CD #2, installed the package. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 kkaempf@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |schubi@novell.com, ma@novell.com AssignedTo|zlm-code10- |dmacvicar@novell.com |bugs@forge.provo.novell.com | ------- Comment #4 from kkaempf@novell.com 2006-11-25 03:49 MST ------- Hmm, zm-backend.log seems to indicate that CD3 is still in the drive while CD2 is needed. It looks like this gets zypp (resp. the zmd-backend) confused. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 kkaempf@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sguruprasad@novell.com ------- Comment #5 from kkaempf@novell.com 2006-11-25 03:52 MST ------- Looking at the code reveals that this is just another case of changed virtual signatures without adapting all consumers (requestMedia(..., std::string) -> requestMedia(..., const std::string &)) zypp team must re-check all callback consumers for matching signatures. zen team must run the full testsuite -> cc guru -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 ------- Comment #7 from kkaempf@novell.com 2006-11-25 04:04 MST ------- Created an attachment (id=106921) --> (https://bugzilla.novell.com/attachment.cgi?id=106921&action=view) Proposed fix -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 ------- Comment #8 from thierry@mallard.fr 2006-11-25 04:12 MST ------- Created an attachment (id=106922) --> (https://bugzilla.novell.com/attachment.cgi?id=106922&action=view) Differences in ZMD messages while doing some more tests -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 ------- Comment #9 from thierry@mallard.fr 2006-11-25 04:13 MST ------- (From update of attachment 106922) I removed the MozillaThundird package using YaST, then tried to install it again using zen-installer, with no CD in the tray (time 11:58 in the logs). Same error. Just in case this could still be needed : Following comment #4, I put the needed CD #2 and tried again (time 12:00) : the install was successfull. So zen-installer seems to correctly find out that the correct CD is or is not there, but in the latter case, won't ask for the right CD. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 kkaempf@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED ------- Comment #10 from kkaempf@novell.com 2006-11-25 04:15 MST ------- Thanks for testing. Its the 'request media' callback which never reaches zmd. Fix applied to package, submitted to autobuild. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 ------- Comment #11 from kkaempf@novell.com 2006-11-25 04:47 MST ------- Thierry, if you're interested, I have placed a package update at http://www.suse.de/~kkaempf/rpms/libzypp-zmd-backend-7.1.1.0_0.4-35.i586.rpm (will probably become available in the evening) for you to test. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 ------- Comment #12 from thierry@mallard.fr 2006-11-25 09:55 MST ------- Ok, I downloaded the package and tried to run # rpm -Uvh libzypp-zmd-backend-7.1.1.0_0.4-35.i586.rpm error: Failed dependencies: libzypp >= 2.8.5-3 is needed by libzypp-zmd-backend-7.1.1.0_0.4-35.i586 So I used the nodeps option : # rpm -Uvh --nodeps libzypp-zmd-backend-7.1.1.0_0.4-35.i586.rpm Preparing... ########################################### [100%] 1:libzypp-zmd-backend ########################################### [100%] Just in case, I restarted ZMD daemon: # rczmd restart Shutting down ZENworks Management Daemon done Starting ZENworks Management Daemon done and then tried the zen-installer, I still got the Transaction error. Quite possibly I missed something with the libzypp package dependency ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=223726 ------- Comment #13 from kkaempf@novell.com 2006-11-25 10:57 MST ------- Thanks for trying. I built the package in a post-RC1 environment which apparently isn't sufficiently compatible with RC1. "I still got the Transaction error." Do you mean zen-installer didn't ask for CD2 properly despite the updated libzypp-zmd-backend package ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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