[Bug 224086] New: Update crashes when including Add-on media
https://bugzilla.novell.com/show_bug.cgi?id=224086 Summary: Update crashes when including Add-on media Product: openSUSE 10.2 Version: RC 1 Platform: i586 OS/Version: SuSE Other Status: NEW Severity: Major Priority: P5 - None Component: Update Problems AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: ptenhoopen@adacplastics.com QAContact: jsrain@novell.com Updating from 10.2 Beta 2 to 10.2 RC1. Selected the Update option and checked the box to "Include Add-on products from separate media". Selected CD as the source, and inserted the Add-on CD after clicking the Eject option, and proceeded with the update. The first time, the installation reported an "Error with installation", and I had to reboot because I couldn't cancel the Add-on option. The second time I tried the update, following the same steps, it went to a black screen after trying to continue the update after inserting the CD, and I had to reboot again. I was able to successfully complete the update by leaving the Add-on option unchecked. I later used the YaST "Add-on Product" option to install what I needed from the Add-on CD. This was on a Dell Inspiron 5000e with 192 MB RAM. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=224086 ------- Comment #1 from chrubis@novell.com 2006-11-28 05:50 MST ------- Can you please attach y2logs. If you are in doubt please follow http://en.opensuse.org/Bugs/YaST. Thanks! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=224086 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |ptenhoopen@adacplastics.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=224086 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |locilka@novell.com |screening@forge.provo.novell| |.com | Status|ASSIGNED |NEW -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=224086 locilka@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |ptenhoopen@adacplastics.com ------- Comment #3 from locilka@novell.com 2006-11-30 06:09 MST ------- I'm sorry but if you are reporting an error you should obviously add YaST logs from situation when YaST is buggy. You have attached a non-erroneous logs. That's why I cannot tell what was the problem. Of course, there are some other possibilities to catch the problem... YaST Remote Logging in Installation -> log the installation process to the remote NFS server. http://en.opensuse.org/YaST_Remote_Logging_in_Installation If you encounter the "Error with installation", try to switch to the console by pressing Ctrl+Alt+F2 immediately. If it didn't work, you cold try another thing. Press Ctrl+Alt+Shift+x _before_ you select to add an Add-On product. This will open an xterm. So now, you have an installation process and xterm. Use Alt+Tab to switch between them. If it hangs, you might try to do something in that xterm. You could also start 'top' in that xterm and see what happens. Anyway, I think that the problem is something else then error in using add-on product. You just have less than recommended amount of RAM which is at least 256 MB :( Please, try this: http://en.opensuse.org/Installation_with_Little_Memory -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=224086 locilka@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Major |Enhancement Status|NEEDINFO |RESOLVED Info Provider|ptenhoopen@adacplastics.com | Resolution| |LATER Summary|Update crashes when |Update crashes when including Add-on media (not |including Add-on media |enough free memory) ------- Comment #5 from locilka@novell.com 2006-12-04 02:10 MST ------- I've checked your startup log and it says: MemFree="175696" This is about 171 MB and, to be honest, I wonder how it was possible to finish the update :) Of course, Add-On always takes some other memory (because it initializes another installation source). We are permanently working on lowering the memory requirements. Actually your computer is the proof that an update can work on computer with about 77% of recommended RAM size :) And that's a great success. Closing as enhancement-later. Maybe a check for free memory can be implemented. For instance before user tries to use an add-on media and maybe on other places. The solution would be also to turn the swap-on just after "update" method is selected. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=224086 User coolo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=224086#c6 Stephan Kulow <coolo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|LATER | --- Comment #6 from Stephan Kulow <coolo@novell.com> 2008-06-25 03:19:28 MDT --- mass reopening all 10.2 LATER+REMIND bugs. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=224086 User coolo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=224086#c7 Stephan Kulow <coolo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |WONTFIX --- Comment #7 from Stephan Kulow <coolo@novell.com> 2008-06-25 03:23:44 MDT --- close all 10.2 LATER/REMIND bugs as WONTFIX. Reopen yourself if you still plan to work on it. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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