[Bug 391814] New: Yast2 - Printer Config crashes when adding a networked printer. - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 391814] New: Yast2 - Printer Config crashes when adding a networked printer.

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bugzilla_noreply＠novell.com

18 May 2008 18 May '08

01:58

https://bugzilla.novell.com/show_bug.cgi?id=391814 Summary: Yast2 - Printer Config crashes when adding a networked printer. Product: openSUSE 11.0 Version: Beta 3 Platform: i586 OS/Version: openSUSE 11.0 Status: NEW Severity: Major Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: accounts@guardiansrealm.net QAContact: jsrain@novell.com Found By: Beta-Customer OpenSuse 11.0-Beta-3 Installed from Gnome-LiveCD Arch: x86 Printer: Brother MFC-7820N Overview: I'm trying to install my printer for direct-local-network printing. The Yast Printer-Configuration-Manager repeatedly crashes at the same step with a detailed error message (below). Printer does NOT get installed. Steps To Reproduce: - Click 'Printer' in YaST Control Center (i'm using gnome desktop) - Select 'Pritners and Queues', click 'Add' - Select 'Network Printers' - Select 'Print directly to a network printer' - Select 'Direct TCP Port Printing' - In 'Hostname of Printer', I typed the IP address ( No local DNS right now). - Click 'Test Remote Socket Access' ==> Returns "The Print Server Is Accessible" ==> The printer's LCD lights up and displays "receiving data", as expected. - (click 'Next' again) - "Queue Name", I tried filling in the blanks or accepting defaults, no difference. Then click 'Next' (last time). -* "Printer Queue Edit Dialog" - Clicking any tab, or the next button crashes the program and the error message below pops up in an x-window. Error message: terminate called after throwing an instance of 'std::logic_error' what(): basic_string::_S_construct NULL not valid YaST got signal 6 at YCP file printer/dialogs.ycp:2580 /sbin/yast2: line 421: 25289 Aborted $ybindir/y2base $module "$@" "$SELECTED_GUI" $Y2_GEOMETRY $Y2UI_ARGS -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18 May 18 May

05:52

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 Andreas Jaeger changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |mzugec@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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05:53

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User aj@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c1 Andreas Jaeger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |accounts@guardiansrealm.net --- Comment #1 from Andreas Jaeger 2008-05-17 23:53:58 MST --- Please add the YaST logfiles as explained at http://en.opensuse.org/Bugs/YaST -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:01

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c2 --- Comment #2 from Michal Zugec 2008-05-18 14:01:14 MST --- And second - could you please test last yast2-printer package from http://download.opensuse.org/distribution/SL-OSS-factory/inst-source/suse/ ? Because I can't reproduce with yast2-printer-2.16.27 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:56

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User accounts@guardiansrealm.net added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c3 RavenSlay3r _ changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|accounts@guardiansrealm.net | --- Comment #3 from RavenSlay3r _ 2008-05-18 14:56:04 MST --- Created an attachment (id=216260) --> (https://bugzilla.novell.com/attachment.cgi?id=216260) Requested Logfiles: tar czvf of /var/log/YaST2 RE: Comment #1 I recreated the bug immediately before grabbing logs. Tarred the whole directory as described in reference-link. This OS was installed yesterday (5/17), there should only be two days of log-files.. ( Further requested info to follow.) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:04

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User accounts@guardiansrealm.net added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c4 --- Comment #4 from RavenSlay3r _ 2008-05-18 15:04:03 MST --- RE: Comment 2: (Yast Reports) Current Installed Version is: 2.16.23-5 (i586) (Developed by.. You! lol) Will follow your directions and comment back. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:18

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User accounts@guardiansrealm.net added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c5 --- Comment #5 from RavenSlay3r _ 2008-05-18 15:18:52 MST --- Repository: http://download.opensuse.org/distribution/SL-OSS-factory/inst-source/suse/i5... Installed: 2.16.23-5 (i586) (It appears) Mine is newer than repo, and yours is not yet available. If you want me to downgrade to repo, please ask and I will. If you want me to test a newer revision please post instructions. Thanks for the quick response guys! Let me know what else you need. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19 May 19 May

07:04

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c6 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |accounts@guardiansrealm.net --- Comment #6 from Michal Zugec 2008-05-19 01:04:34 MST --- I can see one difference. You run yast2-printer in gtk UI. Can you reproduce that in Qt or ncurses? Qt : "/usr/lib/YaST2/bin/y2base printer qt" ncurses : "/usr/lib/YaST2/bin/y2base printer ncurses" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:07

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User accounts@guardiansrealm.net added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c7 --- Comment #7 from RavenSlay3r _ 2008-05-19 09:07:54 MST --- * NEW BUG: Curses GUI: Printer Edit Dialog: Missing Tabs. * Still running the requested tests. I'm having *better* luck in NCURSES, but found a different bug on the same screen. There's four tabs (Printer Options, Basic Settings, Status, Sharing). In GTK clicking a TAB or NEXT causes my crash, as we've discussed. In NCURSES, I can negotiate the tabs fine. Except when you click the forth tab (Sharing), the tabs disappear - err are not available on the "Sharing" screen; and the user is forced to "F8 Back" and "F10 Next" to get back to the first tab. The user-me says it appears to be an oversight in the NCURSES gui-design. The programmer me says I don't know how one program is being pushed to 3-different interfaces (QT/GUI/GTK). It COULD be a different manifestation of the same bug. I foresee more logs when I finish my testing, so none right now. ------ * USER FEEDBACK: * In NCURSES we have: - F1 = Help - F8 = Back - F9 = Abort - F10 = Next Having "Abort" between "Back" and "Next" is just not working for me. As a user, may I suggest: - F1 = Help - F5 = Abort - F9 = Back - F10 = Next -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:30

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User accounts@guardiansrealm.net added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c8 --- Comment #8 from RavenSlay3r _ 2008-05-19 09:30:16 MST --- Created an attachment (id=216471) --> (https://bugzilla.novell.com/attachment.cgi?id=216471) ScreenShot of NCURSES segmentation faulting during printer configuration. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:39

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User accounts@guardiansrealm.net added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c9 RavenSlay3r _ changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|accounts@guardiansrealm.net | --- Comment #9 from RavenSlay3r _ 2008-05-19 09:39:27 MST --- Created an attachment (id=216478) --> (https://bugzilla.novell.com/attachment.cgi?id=216478) Updated tar-zipp of Yast2 log-files. Cool! Following Comment #7 - In NCURSES, I was sitting on the first-tab "Printer Options". Hit the "NEXT" button - Segmentation Fault! Also your QT command gives me the following: ----------- avalon:/home/garrick # /usr/lib/YaST2/bin/y2base printer qt terminate called after throwing an instance of 'YUIPluginException' what(): Couldn't load plug-in qt YaST got signal 6 at YCP file Mode.ycp:137 Aborted ----------- I'm a KDE guy but this is a Gnome machine. I had "Kate" running last night, but portions of KDE-Base/QT are likely not installed yet. Attached files: - Raven-segfault001.png - screenshot of NCURSES crashing. - raven-y2logs-003.tar.gz - updated log-files. Note: raven-yastLog002.tar.gz was submitted for bug 391879. Sorry for the comment-spamming, want to make sure you have suffcient details.. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20 May 20 May

10:12

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 Stanislav Visnovsky changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |visnov@novell.com Severity|Major |Critical -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:43

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c10 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |eward@novell.com --- Comment #10 from Michal Zugec 2008-05-20 04:43:58 MST --- *** Bug 392266 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=392266 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21 May 21 May

08:52

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c11 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |accounts@guardiansrealm.net --- Comment #11 from Michal Zugec 2008-05-21 02:52:55 MST --- /usr/lib/YaST2/bin/y2base printer qt terminate called after throwing an instance of 'YUIPluginException That means you have not installed yast2-qt package -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:10

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User accounts@guardiansrealm.net added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c12 --- Comment #12 from RavenSlay3r _ 2008-05-21 08:10:06 MST --- RE: /usr/lib/YaST2/bin/y2base printer qt Success! That leaves us with: QT = Works GTK = Error Message NUCRSES = Seg-Fault WORKAROUND: If your reading this and need help: - install the yast2-qt package - Run: "/usr/lib/YaST2/bin/y2base printer qt" (with NO quotes from command-line). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:25

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c13 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|accounts@guardiansrealm.net | Resolution| |DUPLICATE --- Comment #13 from Michal Zugec 2008-05-21 08:25:33 MST --- duplicate, will be fixed in other place *** This bug has been marked as a duplicate of bug 392983 *** https://bugzilla.novell.com/show_bug.cgi?id=392983 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:40

New subject: [Bug 391814] Yast2 - Printer Config crashes when adding a networked printer .

https://bugzilla.novell.com/show_bug.cgi?id=391814 User accounts@guardiansrealm.net added comment https://bugzilla.novell.com/show_bug.cgi?id=391814#c14 --- Comment #14 from RavenSlay3r _ 2008-05-21 08:40:40 MST --- Thanks for your help Michal. :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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