[Bug 370866] New: Screensaver hangs SOMETIMES resulting in unaccessible black screen

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bugzilla_noreply＠novell.com

14 Mar 2008 14 Mar '08

09:30

https://bugzilla.novell.com/show_bug.cgi?id=370866 Summary: Screensaver hangs SOMETIMES resulting in unaccessible black screen Product: openSUSE 10.3 Version: Final Platform: HP OS/Version: openSUSE 10.3 Status: NEW Severity: Normal Priority: P5 - None Component: KDE AssignedTo: kde-maintainers@suse.de ReportedBy: peter.nuechter@gmx.net QAContact: qa@suse.de Found By: --- After considerable time of inactivity, the user finds a blank screen. Neither keyboard input nor mouse movements have any effect. The unlock window (to enter password) does not appear. Virtually nothing happens. System access via ssh from another system works. Rebooting via ssh works, session lost though. I could not find any error message in - /var/log/messages (just the ssh connection and the reboot is visible) - /var/log/warn - /var/log/Xorg.0.log - ~user/.xsession-errors or any other logfile I checked System info: SUSE10.3 2.6.22.17-0.1-default kdebase3 3.5.9-67.2 I know, this bugreport violates the "reproducibility" criteria, but - the problem happen twice within 2 weeks, time of inactivity is not really known (user info not reliable) - what should I do next time to encircle the problem? - what processes should I kill instead of rebooting? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

14 Mar 14 Mar

09:48

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User stbinner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c1 Stephan Binner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |peter.nuechter@gmx.net --- Comment #1 from Stephan Binner 2008-03-14 03:48:04 MST --- Does this happen with a specific screensaver, or do you use the 'random' screensaver? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:58

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User peter.nuechter@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c2 --- Comment #2 from Peter Nuechter 2008-03-14 03:58:39 MST --- I just checked, it is the 'ŕandom' screensaver. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:05

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User stbinner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c3 --- Comment #3 from Stephan Binner 2008-03-14 04:05:25 MST --- Then try with some simple, non-openGL screensaver for example. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:09

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User peter.nuechter@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c4 --- Comment #4 from Peter Nuechter 2008-03-14 04:09:30 MST --- O.K. I will "encourage" them to use 'blank screen' and we will wait and see what happens... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:55

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User stbinner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c5 --- Comment #5 from Stephan Binner 2008-03-14 04:55:18 MST --- Btw, when you login into the system from remote look what screensaver is running then please (something like 'ps aux | grep kss'). And killing it is better than rebooting ;-)... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11:37

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User peter.nuechter@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c6 --- Comment #6 from Peter Nuechter 2008-03-14 05:37:50 MST --- Thanx for this advice ... though it may be difficult by phone with a not really knowledgeable user trying not to spoil the system as amateur root... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

27 Mar 27 Mar

16:38

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User llunak@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c7 --- Comment #7 from Lubos Lunak 2008-03-27 10:38:21 MST --- Some other things that might be useful to try: - does it work to switch to text mode (Ctrl+Alt+F1)? - does it work to log in "blindly" (i.e. hit e.g. Shift, then type the password, then hit Enter)? - does just killing 'kdesktop_lock' help (normall kill with the default SIGTERM)? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

18:25

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User peter.nuechter@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c8 --- Comment #8 from Peter Nuechter 2008-03-27 12:25:00 MST --- I changed all users screensaver to "blank" and we didn't experience this problem up to now. Besides, we have been on holiday for 8 days ... so we might keep tabs on the system for another while... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

15 Apr 15 Apr

11:26

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User dmueller@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c9 --- Comment #9 from Dirk Mueller 2008-04-15 05:26:50 MST --- did it happen meanwhile? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

16 Apr 16 Apr

16:32

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User peter.nuechter@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c10 --- Comment #10 from Peter Nuechter 2008-04-16 10:32:06 MST --- (In reply to comment #9 from Dirk Mueller)

...

did it happen meanwhile?

No, it did not happen anymore. We may just close this case, because we are happy with "blank" screen saver... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

5 Jun 5 Jun

09:36

New subject: [Bug 370866] Screensaver hangs SOMETIMES resulting in unaccessible black screen

https://bugzilla.novell.com/show_bug.cgi?id=370866 User dmueller@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=370866#c11 Dirk Mueller changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|peter.nuechter@gmx.net | Resolution| |WORKSFORME --- Comment #11 from Dirk Mueller 2008-06-05 03:36:36 MDT --- okay, lets leave it as that for now. thanks for your efforts! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 370866] New: Screensaver hangs SOMETIMES resulting in unaccessible black screen

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