[Bug 667290] New: computer doesn't wake up after suspending the system and crashes while hibernating
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c0 Summary: computer doesn't wake up after suspending the system and crashes while hibernating Classification: openSUSE Product: openSUSE 11.3 Version: Final Platform: x86-64 OS/Version: openSUSE 11.3 Status: NEW Severity: Major Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: cameronpoe@poczta.fm QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; pl-PL; rv:1.9.2.13) Gecko/20101203 SUSE/3.6.13-0.2.1 Firefox/3.6.13 I have that problem with suspend and hibernation since a very beginning when I installed openSUSE 11.3 x86_64 on my HP Compaq Presario V5245EU laptop with ram upgraded to 2 GB and hard drive exchanged with WD 250 GB. When I type in the console "s2ram -n" I get: Machine unknown This machine can be identified by: sys_vendor = "Hewlett-Packard" sys_product = "Presario V5000 (EW848EA#ABU) " sys_version = "F.54" bios_version = "F.54" I have updated bios to the newest version a long time ago. I scanned my ram and it passed the test. I have never had any problems with my hardware on windows XP and suspend and hibernation works perfect on this operating system. I can't say the same thing about Linux systems :( I have tested suspend feature on openSUSE, Mandriva, Debian, Gentoo, Kubuntu, Fedora with LXDE, YlmfOS with Gnome and I have problem with waking up the system from suspend on all of them. Basically when I select suspend from menu or type the command in console laptop goes to sleep fine but when I switch it back on I can hear the cd-rom waking up, I see hdd led flashing for a wile but I can't actually hear it working, screen and wi-fi led won't even blink and after few seconds I can hear the fan on a high speed but that's it, keyboard doesn't respond either. I have to press and hold the switch button for few seconds to restart the system. With hibernation it is different. When I select hibernate from menu or type the command in console it freezes immediately when I get hibernating splash screen or the message "s2disk: Snapshotting system" on the screen. And again I have to press and hold the switch button for few seconds to restart the system. I haven't had that problem with hibernation in Mandriva 2010.1 Free x86_64. My hdd partitions look like that: /dev/sda1 - windows C - 10 GB /dev/sda2 - swap - 2.5 GB /dev/sda3 - windows D - 111 GB /dev/sda5 - / - 10 GB /dev/sda6 - /home - 98 GB I was the same partition layout when I had Mandriva installed. I have the system up to date (kernel 2.6.34.7-0.7-desktop with KDE 4.4.4 release 3). I use original open drivers for my graphics card and wi-fi. I tried to update pm-utils and suspend packages to the newest and oldest versions (1.4.1 and 0.99) but it didn't help :( Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c wei wang <wewang@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |wewang@novell.com AssignedTo|bnc-team-screening@forge.pr |hmacht@novell.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c1 --- Comment #1 from Cameron Poe <cameronpoe@poczta.fm> 2011-02-06 12:08:29 UTC --- (In reply to comment #0)
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; pl-PL; rv:1.9.2.13) Gecko/20101203 SUSE/3.6.13-0.2.1 Firefox/3.6.13
I have that problem with suspend and hibernation since a very beginning when I installed openSUSE 11.3 x86_64 on my HP Compaq Presario V5245EU laptop with ram upgraded to 2 GB and hard drive exchanged with WD 250 GB.
When I type in the console "s2ram -n" I get:
Machine unknown This machine can be identified by: sys_vendor = "Hewlett-Packard" sys_product = "Presario V5000 (EW848EA#ABU) " sys_version = "F.54" bios_version = "F.54"
I have updated bios to the newest version a long time ago. I scanned my ram and it passed the test. I have never had any problems with my hardware on windows XP and suspend and hibernation works perfect on this operating system.
I can't say the same thing about Linux systems :( I have tested suspend feature on openSUSE, Mandriva, Debian, Gentoo, Kubuntu, Fedora with LXDE, YlmfOS with Gnome and I have problem with waking up the system from suspend on all of them.
Basically when I select suspend from menu or type the command in console laptop goes to sleep fine but when I switch it back on I can hear the cd-rom waking up, I see hdd led flashing for a wile but I can't actually hear it working, screen and wi-fi led won't even blink and after few seconds I can hear the fan on a high speed but that's it, keyboard doesn't respond either. I have to press and hold the switch button for few seconds to restart the system.
With hibernation it is different. When I select hibernate from menu or type the command in console it freezes immediately when I get hibernating splash screen or the message "s2disk: Snapshotting system" on the screen. And again I have to press and hold the switch button for few seconds to restart the system. I haven't had that problem with hibernation in Mandriva 2010.1 Free x86_64.
My hdd partitions look like that:
/dev/sda1 - windows C - 10 GB /dev/sda2 - swap - 2.5 GB /dev/sda3 - windows D - 111 GB /dev/sda5 - / - 10 GB /dev/sda6 - /home - 98 GB
I was the same partition layout when I had Mandriva installed. I have the system up to date (kernel 2.6.34.7-0.7-desktop with KDE 4.4.4 release 3). I use original open drivers for my graphics card and wi-fi. I tried to update pm-utils and suspend packages to the newest and oldest versions (1.4.1 and 0.99) but it didn't help :(
Reproducible: Always
Steps to Reproduce: 1. 2. 3.
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https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c2 Cameron Poe <cameronpoe@poczta.fm> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cameronpoe@poczta.fm --- Comment #2 from Cameron Poe <cameronpoe@poczta.fm> 2011-02-06 12:39:46 UTC --- I have an update info on this bug! I got the hibernation and suspend working, but there is another problem. Hibernation is working fine on my laptop but only when I add 'nomodeset' into kernel command line in the /boot/grub/menu.lst Suspend will work too but only if I add 'nomodeset' and change 'vga=0x317' to 'vga=0' or delete that entry. Unfortunately with this 'nomodeset' my KDE applications get 'crazy'. Basically while watching a movie or browsing the Internet with Firefox or even just like that it logs me out and I have to put my password and wait for it to start a new session. It logs me out very often so I can't have this 'nomodeset' on :( Does anyone know how to fix it? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium Status|NEW |ASSIGNED Component|Other |X.Org AssignedTo|xorg-maintainer-bugs@forge. |sndirsch@novell.com |provo.novell.com | QAContact|qa@suse.de |xorg-maintainer-bugs@forge. | |provo.novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c4 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |cameronpoe@poczta.fm --- Comment #4 from Stefan Dirsch <sndirsch@novell.com> 2011-02-15 15:54:25 UTC --- Which graphics hardware is this? Please attach /var/log/Xorg.0.log. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c5 Cameron Poe <cameronpoe@poczta.fm> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED InfoProvider|cameronpoe@poczta.fm | --- Comment #5 from Cameron Poe <cameronpoe@poczta.fm> 2011-02-17 18:39:52 UTC --- It is "ATI Radeon XPRESS 200M 5955 (PCIE)". I have tried: noapic, nolapic, acpi_osi=, acpi_osi="Windows 2000...2006", acpi_osi="Linux", and even acpi=off, s2ram -f -p -m -a 1 ... -a 2... -a 3, pm-suspend & pm-hibernate (all options), s2disk, s2both & pm-suspend-hybrid ..none of them help with my problem. I updated my XOrg to X Server 1.9.3 but that didn't sole the problem either. My Xorg.0.log: http://www.mediafire.com/?yc64oazzt5psvte My pm-suspend.log with kernel 'no_console_suspend' command - this didn't work properly and my laptop didn't resume: http://www.mediafire.com/?9o1zff1bwh41z4a My pm-suspend.log with kernel 'nomodeset' and 'vga=0' commands - with only those too kernel commands suspend (and hibernation) works properly on my laptop: http://www.mediafire.com/?scj1xrdzg18mwpm -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c6 --- Comment #6 from Cameron Poe <cameronpoe@poczta.fm> 2011-02-17 18:41:25 UTC --- Created an attachment (id=414795) --> (http://bugzilla.novell.com/attachment.cgi?id=414795) my Xorg.0.log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c7 --- Comment #7 from Cameron Poe <cameronpoe@poczta.fm> 2011-02-17 18:53:10 UTC --- Created an attachment (id=414797) --> (http://bugzilla.novell.com/attachment.cgi?id=414797) my pm-suspend.log with kernel command 'no_console_suspend' with (and without) this kernel command suspend and hibernation won't work properly -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c8 --- Comment #8 from Cameron Poe <cameronpoe@poczta.fm> 2011-02-17 18:56:30 UTC --- Created an attachment (id=414799) --> (http://bugzilla.novell.com/attachment.cgi?id=414799) my pm-suspend.log with kernel command 'nomodeset' and 'vga=0' with only those too kernel commands suspend (and hibernation) works properly on my laptop -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #414795|text/x-log |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|computer doesn't wake up |radeon [XPRESS 200M 5955] |after suspending the system |computer doesn't wake up |and crashes while |after suspending the system |hibernating |and crashes while | |hibernating -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|radeon [XPRESS 200M 5955] |radeon [XPRESS 200M 5955] |computer doesn't wake up |wakeup from S3 and going |after suspending the system |into S4 broken with KMS and |and crashes while |enabled framebuffer |hibernating | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #414797|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #414799|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c9 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |cameronpoe@poczta.fm --- Comment #9 from Stefan Dirsch <sndirsch@novell.com> 2011-02-18 09:08:26 UTC --- Hmm. Is 'vga=0' really required. What's the default vga parameter on your system? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c10 Cameron Poe <cameronpoe@poczta.fm> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED InfoProvider|cameronpoe@poczta.fm | --- Comment #10 from Cameron Poe <cameronpoe@poczta.fm> 2011-02-18 18:07:49 UTC --- By default it is set to vga=0x317 My screen resolution in X is normally 1280x800 and that is my maximum and default screen resolution in my laptop. I tried to change this vga=0x317 (vga=791) which is only 1024x768 to the max but I couldn't. When I use 'vga=ask' it appears 1024x768 is the maximum resolution I can select from. When it is set by default to vga=0x317 and I add 'nomodeset' the hibernation works fine but suspend won't. If I change vga command to vga=0 or vga=normal the system suspend will work perfect but it has to be along with nomodeset. So to be clearly understood - suspend on my laptop won't work with just 'vga=0' and no 'nomodeset' command. The big problem is that 'nomodeset' makes my system very unstable. The other command changed to vga=0 doesn't affect my system stability. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c11 --- Comment #11 from Stefan Dirsch <sndirsch@novell.com> 2011-02-18 19:16:45 UTC --- 0x317 is 1024x768@16bpp. I guess the BIOS doesn't support 1280x800. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mhopf@novell.com, | |sndirsch@novell.com Component|X.Org |Kernel AssignedTo|sndirsch@novell.com |eich@novell.com QAContact|xorg-maintainer-bugs@forge. |qa@suse.de |provo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c12 --- Comment #12 from Cameron Poe <cameronpoe@poczta.fm> 2011-02-19 00:35:51 UTC --- OK, but can you fix this bug with KMS and framebuffer, PLEASE?! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c13 --- Comment #13 from Cameron Poe <cameronpoe@poczta.fm> 2011-03-15 09:19:07 UTC --- Is anybody going to fix it!? There is the same problem in new openSUSE 11.4! :( Unfortunately I'm not able to make a test with 'nomodeset' in this new release because Xorg won't boot up with that kernel command. Anybody answer, PLEASE! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c14 --- Comment #14 from Cameron Poe <cameronpoe@poczta.fm> 2012-01-05 11:55:48 UTC --- Finally fixed since Kernel 3.0.5 or 3.0.6 :) This bug was reported at Kernel.org under https://bugzilla.kernel.org/show_bug.cgi?id=41642 ..but since the attack on Kernel.org in August 2010 this bugzilla.kernel.org website is down :( -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=667290 https://bugzilla.novell.com/show_bug.cgi?id=667290#c15 Cameron Poe <cameronpoe@poczta.fm> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #15 from Cameron Poe <cameronpoe@poczta.fm> 2012-01-05 12:01:24 UTC --- Finally fixed since Kernel 3.0.5 or 3.0.6 :) This bug was reported at Kernel.org under https://bugzilla.kernel.org/show_bug.cgi?id=41642 ..but since the attack on Kernel.org in August 2010 this bugzilla.kernel.org website is down :( -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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