[Bug 829834] New: New KDE Default Non-Automated Installation Fails to Complete with System Frozen but Hardware Completely Functional
https://bugzilla.novell.com/show_bug.cgi?id=829834 https://bugzilla.novell.com/show_bug.cgi?id=829834#c0 Summary: New KDE Default Non-Automated Installation Fails to Complete with System Frozen but Hardware Completely Functional Classification: openSUSE Product: openSUSE 12.3 Version: Final Platform: x86-64 OS/Version: openSUSE 12.3 Status: NEW Severity: Major Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: secure@aphofis.com QAContact: jsrain@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:14.0) Gecko/20100101 Firefox/14.0.1 Standard 12.3 KDE Non Automated New Installation Fails to complete. Install runs smoothly until the last of the patch updates are installed>Next...dump out of GUI environment with list of processes than frozen after Suse Firewall Part 2..... Installation does restart but the X_64 require hardware soft-restart to continue. On the + Side, the Release Notes DO Download and Test for Network Connection Actually works. On the - Side, at time of Restart we can still see the text...creating RAM Disk.....Can we simply change the colour of this text to be black on black so it doesn't look so out of place..Its not tidy at all...Same in 12.1. 12.2. Reproducible: Always Steps to Reproduce: 1. Multiple Attempts fails at same point in time New Install after New Install. 2. At beginning of all the Installs ALL HDD partitions are Newly formatted, including SWAP 3. Actual Results: The only value are the log files which I'll happily assist with Log files when and if Bug gets Assigned and will work with the Assignee Expected Results: Installation completes without error..The Hardware is not frozen at all so we can take the specific PC's Hardware out of the question Be specific with your request for log files...I would normally include them out front. I'll happily assist with Log files when and if Bug gets Assigned and will work with the Assignee. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Ye Yuan
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Steffen Winterfeldt
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Scott Couston
I'm not exactly sure what happens. Is that an installation from Live CD or a regular installation?
Default Opensuse 12.3 Default KDE install from DVD, non automated... Not pre-deployed preferences! During the installation phase the install runs perfectly correct up until the final Online Update phase has completed. The >Next dumps the install out of GUI as a console screen showing services starting and stopping. The early termination of the GUI at the end of the online update phase >Next is the problem as the install script fails and terminates into console. What Logs do you need -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Steffen Winterfeldt
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Scott Couston
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Scott Couston
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--- Comment #7 from Scott Couston
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Scott Couston
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Ye Yuan
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Xiyuan Liu
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Lukas Ocilka
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Lukas Ocilka
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--- Comment #13 from Lukas Ocilka
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--- Comment #14 from Lukas Ocilka
During the installation phase the install runs perfectly correct up until the final Online Update phase has completed. The >Next dumps the install out of GUI as a console screen showing services starting and stopping.
The early termination of the GUI at the end of the online update phase >Next is the problem as the install script fails and terminates into console.
Yast online update (during second stage installation) usually does two things: - If libzypp/zypper/online-update related patch is installed, Yast restarts itself and starts over again, then it should continue with other patches - If Kernel update is installed, Yast reboots the system After the reboot, Yast should continue with second stage right after the online update phase. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Scott Couston
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Lukas Ocilka
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Scott Couston
Scott, please attach /var/log/zypp/history as requested in comment #12. Thanks.
Sorry Lukas I did not look closely enough at #12 and thought it was still asking for /var/log/YaST2/ again. I think I will include zypp log data as a mater of course when Yast2 logs are required for other bugs. I no longer have log data that goes back to that install. My apologies I should have read more clearly. I know first online update progressed all o.k and it was the restart that halted everything but you need log proof certainly. Would you like me to redo the test on the same PC as it sits on my LAN as a test PC only to run different scenarios. I dont mind really because this is important and if I am correct, has implications on the install program that many need to test for UEFI BIOS in the same way that the partitioner does ONLY when I delete all existing partitioning and dont edit or import past mount points. I'm not quite sure why there arn't more testers with X_64 with New UEFI BIOS and Hardware and a LAN environment. Under the above test condition I can state the I did not use any type of /boot mount point as only / was used on the same physical HDD along with a /swap. I would have normally included a /home mount point on the same physical HDD but this I cannot swear too but / and swap I definitely can. This should rule out the possibility of the / mount point somehow not being available at the time of restart. It was only after this failure that I started to create a /boot mount point and to be honest I havn't tested that the partitioner issues a warning if only / is specified. Whats the deal now in needing a FAT partition for /boot and a UEFI BIOS or is that a never-ending story that the kernel guy's dont want to commit to paper :-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #18 from Lukas Ocilka
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Steffen Winterfeldt
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Scott Couston
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--- Comment #21 from Scott Couston
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--- Comment #22 from Scott Couston
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Steffen Winterfeldt
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Arvin Schnell
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Arvin Schnell
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Scott Couston
Please give the exact message of the warning you are referring to in comment #21.
Its completely reproducible without the need to go through an installation. Just enter the partitioner and create the conditions as set out be the above details -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Arvin Schnell
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--- Comment #27 from Scott Couston
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--- Comment #28 from Scott Couston
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Scott Couston
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Scott Couston
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Arvin Schnell
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Jeff Mahoney
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--- Comment #35 from Jeff Mahoney
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--- Comment #36 from Scott Couston
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--- Comment #37 from Arvin Schnell
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Scott Couston
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Scott Couston
This means that we have basically two options: - introduce something that will take care of writing install.inf for the live CD - make partitioner (and possibly also bootloader) detect EFI a different way (Bootloader seems to check presence of /sys/firmware/efi directory)
Thomas, I'm sorry I cannot help more now...
I think its tell us we need a different way of detecting EFI on install. Currently a non-automated install where the user sets the whole partition table without any /boot partition; the partitioner is satisfied not to check and install continues I will leave this matter for discussion, however, using the preface that a user is always going to accept defaults and use an automated installs is a dangerous assumption and we should not go past beta of any version before testing a non-automated install with user intervention. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Scott Couston
I cannot find a message in YaST that fits your description. Please the exact wording (or even a screen shot).
The exact wording 12 13.3 and 13.1 is presented if the PC is an X_64 with or without an EFI BIOS or if is able to be toggled on or Off Warning: With you current setup, your openSUSE installation will encounter problems when booting, because you have no FAT partition mounted on /boot/efi This will cause severe problems with the normal boot setup. If you do not know ecactly what you are doing, use a normal FAT partition for your files bwloe /boot/efi. Really use this setup? End quote.....I setup this install and it took me about 8 mins to reproduce it..If I can do this reliably can you please tell me exactly what you did to not see this message. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Scott Couston
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--- Comment #43 from Scott Couston
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--- Comment #44 from Scott Couston
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--- Comment #47 from Scott Couston
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Scott Couston
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