[Bug 441306] New: Kernel Update Kills System
https://bugzilla.novell.com/show_bug.cgi?id=441306 Summary: Kernel Update Kills System Product: openSUSE 11.0 Version: Final Platform: i686 OS/Version: openSUSE 11.0 Status: NEW Severity: Blocker Priority: P5 - None Component: Update Problems AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: andrew@joako.net QAContact: jsrain@novell.com Found By: --- I have run accross problems with Kernel updates on openSUSE 11.0 on a wide array of systems, something needs to be done to make the process better. Today I installed openSUSE 11.0 from the DVD via SSH. After the install was completed I did an online update which found a single package management update. After this update a message such as "the packages for package management have been updated. Restarting for other updates" and then the rest of the updates show up under YasT2 > Software > Online Update. One of these updates is a Kernel update. After applying all of these updates the system no longer boots. At the very minimum, the old Kernel needs to stay on the GRUB menu until the syste, successfully boots with the new kernel. Yes I know this is probably an easy fix, but try walking someone that is not familiar with Linux to fixing it over the telephone. Much harder than telling them "press down arrow and enter" (to select the previously installed and working Kernel from the GRUB menu). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User andrew@joako.net added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c1 --- Comment #1 from Andreas van dem Helge <andrew@joako.net> 2008-11-04 09:21:03 MST --- Error message is: Error 22: No such partition found -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 Dirk Mueller <dmueller@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Update Problems |Kernel QAContact|jsrain@novell.com |qa@suse.de -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User jreidinger@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c2 Josef Reidinger <jreidinger@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jreidinger@novell.com Status|NEW |NEEDINFO Info Provider| |andrew@joako.net --- Comment #2 from Josef Reidinger <jreidinger@novell.com> 2008-11-05 01:46:46 MST --- Please attach your yast logs (especialy perl-BL-standalone-log as it is log for kernel update). Now in 11.1 it is changed, that if update bootloader to new version doesn't success, then old kernel is still in menu. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 Josef Reidinger <jreidinger@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |jreidinger@novell.com Status|NEEDINFO |ASSIGNED Info Provider|andrew@joako.net | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 Josef Reidinger <jreidinger@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |andrew@joako.net -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User andrew@joako.net added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c3 Andreas van dem Helge <andrew@joako.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|andrew@joako.net | --- Comment #3 from Andreas van dem Helge <andrew@joako.net> 2008-11-09 00:09:12 MST --- Created an attachment (id=250897) --> (https://bugzilla.novell.com/attachment.cgi?id=250897) y2logs -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User andrew@joako.net added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c4 --- Comment #4 from Andreas van dem Helge <andrew@joako.net> 2008-11-09 00:11:24 MST --- Created an attachment (id=250898) --> (https://bugzilla.novell.com/attachment.cgi?id=250898) menu.lst before I edited it. hd(0,1) is incorrect, should be hd(1,1)! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User andrew@joako.net added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c5 --- Comment #5 from Andreas van dem Helge <andrew@joako.net> 2008-11-09 00:13:59 MST --- # hwinfo --disk 13: IDE 301.0: 10600 Disk [Created at block.234] UDI: /org/freedesktop/Hal/devices/storage_serial_SATA_IC35L040AVVN07__VNP214B2T64SPE Unique ID: _kuT.7JeSd+ikXo4 Parent ID: rKvl.f+P43erXldA SysFS ID: /class/block/sdc SysFS BusID: 3:0:1:0 SysFS Device Link: /devices/pci0000:00/0000:00:0f.1/host3/target3:0:1/3:0:1:0 Hardware Class: disk Model: "IC35L040AVVN07-0" Device: "IC35L040AVVN07-0" Revision: "VA2O" Serial ID: "VNP214B2T64SPE" Driver: "pata_serverworks", "sd" Driver Modules: "pata_serverworks" Device File: /dev/sdc Device Files: /dev/sdc, /dev/disk/by-id/scsi-SATA_IC35L040AVVN07-_VNP214B2T64SPE, /dev/disk/by-id/ata-IC35L040AVVN07-0_VNP214B2T64SPE, /dev/disk/by-path/pci-0000:00:0f.1-scsi-1:0:1:0, /dev/disk/by-id/edd-int13_dev81 Device Number: block 8:32-8:47 BIOS id: 0x81 Geometry (Logical): CHS 5005/255/63 Size: 80418240 sectors a 512 bytes Geometry (BIOS EDD): CHS 79780/16/63 Size (BIOS EDD): 80418240 sectors Geometry (BIOS Legacy): CHS 1023/255/63 Config Status: cfg=no, avail=yes, need=no, active=unknown Attached to: #4 (IDE interface) 14: IDE 300.0: 10600 Disk [Created at block.234] UDI: /org/freedesktop/Hal/devices/storage_serial_SATA_IC35L040AVVA07__VNC204A2J8KLZA Unique ID: WZeP.H0_jnOCzQ8C Parent ID: rKvl.f+P43erXldA SysFS ID: /class/block/sdb SysFS BusID: 3:0:0:0 SysFS Device Link: /devices/pci0000:00/0000:00:0f.1/host3/target3:0:0/3:0:0:0 Hardware Class: disk Model: "IC35L040AVVA07-0" Device: "IC35L040AVVA07-0" Revision: "VA2O" Serial ID: "VNC204A2J8KLZA" Driver: "pata_serverworks", "sd" Driver Modules: "pata_serverworks" Device File: /dev/sdb Device Files: /dev/sdb, /dev/disk/by-id/scsi-SATA_IC35L040AVVA07-_VNC204A2J8KLZA, /dev/disk/by-id/ata-IC35L040AVVA07-0_VNC204A2J8KLZA, /dev/disk/by-path/pci-0000:00:0f.1-scsi-1:0:0:0 Device Number: block 8:16-8:31 BIOS id: 0x80 Geometry (Logical): CHS 4863/255/63 Size: 78125000 sectors a 512 bytes Geometry (BIOS EDD): CHS 77504/16/63 Size (BIOS EDD): 78125000 sectors Geometry (BIOS Legacy): CHS 1023/255/63 Config Status: cfg=no, avail=yes, need=no, active=unknown Attached to: #4 (IDE interface) 15: IDE 00.0: 10600 Disk [Created at block.234] UDI: /org/freedesktop/Hal/devices/storage_serial_SATA_ST380011A_4JV2YFVR Unique ID: 3OOL.Xw91Wg_PF+9 Parent ID: vuMS.gpgegEfwxtD SysFS ID: /class/block/sda SysFS BusID: 0:0:0:0 SysFS Device Link: /devices/pci0000:00/0000:00:0e.0/host0/target0:0:0/0:0:0:0 Hardware Class: disk Model: "ST380011A" Device: "ST380011A" Revision: "8.01" Serial ID: "4JV2YFVR" Driver: "pata_serverworks", "sd" Driver Modules: "pata_serverworks" Device File: /dev/sda Device Files: /dev/sda, /dev/disk/by-id/scsi-SATA_ST380011A_4JV2YFVR, /dev/disk/by-id/ata-ST380011A_4JV2YFVR, /dev/disk/by-path/pci-0000:00:0e.0-scsi-0:0:0:0 Device Number: block 8:0-8:15 BIOS id: 0x82 Geometry (Logical): CHS 9729/255/63 Size: 156301488 sectors a 512 bytes Geometry (BIOS EDD): CHS 155061/16/63 Size (BIOS EDD): 156301488 sectors Geometry (BIOS Legacy): CHS 1023/255/63 Config Status: cfg=new, avail=yes, need=no, active=unknown Attached to: #6 (IDE interface) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User andrew@joako.net added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c6 --- Comment #6 from Andreas van dem Helge <andrew@joako.net> 2008-11-09 00:14:38 MST --- Created an attachment (id=250899) --> (https://bugzilla.novell.com/attachment.cgi?id=250899) perl-BL-standalone-log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 Andreas van dem Helge <andrew@joako.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #250898|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User jreidinger@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c7 Josef Reidinger <jreidinger@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |andrew@joako.net --- Comment #7 from Josef Reidinger <jreidinger@novell.com> 2008-11-10 01:10:24 MST --- Hi, it looks like from logs that you change your hardware configuration. At first you have only two disks and during kernel upgrade your /dev/sdb is changed to /dev/sdc and new /dev/sdb appear, this confuse grub, because it translate to BIOS order and this change. Only sollution is rerun proposal, because your device map is not correct. So am I right and you add some new storage like usb stick or harddisk? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User andrew@joako.net added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c8 Andreas van dem Helge <andrew@joako.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|andrew@joako.net | --- Comment #8 from Andreas van dem Helge <andrew@joako.net> 2008-11-23 23:57:09 MST --- There should not have been any hardware changes. But isn't the point of using /dev/disk/by-id that it will not get messed up due to the BIOS order? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User jreidinger@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c9 Josef Reidinger <jreidinger@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |andrew@joako.net --- Comment #9 from Josef Reidinger <jreidinger@novell.com> 2008-11-24 00:34:12 MST --- (In reply to comment #8 from Andreas van dem Helge)
There should not have been any hardware changes. But isn't the point of using /dev/disk/by-id that it will not get messed up due to the BIOS order?
Yes, for other bootloaders it work good. But grub needs bios order (thats why bios use hd0 and not device id, because it doesn't load udev, which create this device), so it doesn't help. But to your problem...when you install do you really have three disks? Because if so, then problem is in yast-Bootloader and yast-storage, which find and add only two disks to device.map. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User andrew@joako.net added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c10 Andreas van dem Helge <andrew@joako.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|andrew@joako.net | --- Comment #10 from Andreas van dem Helge <andrew@joako.net> 2008-12-03 00:39:28 MST --- Four devices 2 through aacraid controller, RAID-1, not sure if the controller is exposing the individual disks. 1 disk direct through the SATA onboard 1 DVD direct through the SATA onboard -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=441306 User jreidinger@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=441306#c11 Josef Reidinger <jreidinger@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #11 from Josef Reidinger <jreidinger@novell.com> 2008-12-03 00:59:42 MST --- OK, so your raid-1 is detected as /dev/sda and it is ata-IC35L040AVVA07-0_VNC204A2J8KLZA. and sdb is your direct disk where is opensuse (as it looks for me). Problem is that during update you attach some disk (usb, card reader) and disk is changed so sda is newly attached disk, sdb is raid (without visible partition) and sdc is direct disk. Because in device map is sda and sdb it is mapped to bad disks. This is already fixed in opensuse 11.1, where we use persistent names from udev. But this cannot be backported to 11.0 as it is really big change, because it have own problems which we must solve, so it is lot of code (also in storage). So what you can do is install new 11.1 or change in device map names to persistent names (you already have it in fstab) or don't attach any disk (also usb, also card reader) during kernel update. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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