[Bug 620413] New: P5B - Microphone doesn't work
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c0 Summary: P5B - Microphone doesn't work Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86-64 OS/Version: openSUSE 11.2 Status: NEW Severity: Normal Priority: P5 - None Component: Sound AssignedTo: tiwai@novell.com ReportedBy: roberto.helering@everett.nl QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4 I've installed a fresh copy of OpenSuse 11.2 and seems it does recognize the sound card (8-channel High Definition Audio), the audio output works fine but not the microphone. I've been going through mail lists, support forums but nothing seems to work. This are the tech specs from the motherboard I'm using: http://www.asus.com/product.aspx?P_ID=YwIVDOTcvIMHZdTy Please let me know if any logs or conf files are needed. Thanks in advance, Roberto. Reproducible: Always Steps to Reproduce: 1. Install OpenSuse 11.2. 2. Audio driver recognized but microphone is not working. Actual Results: Microphone not working. Expected Results: The microphone should work. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c1 --- Comment #1 from Roberto Helering <roberto.helering@everett.nl> 2010-07-15 22:41:35 UTC --- Same issue on OpenSuse 11.3. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c2 Takashi Iwai <tiwai@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Component|Sound |Sound InfoProvider| |roberto.helering@everett.nl Product|openSUSE 11.2 |openSUSE 11.3 OS/Version|openSUSE 11.2 |openSUSE 11.3 --- Comment #2 from Takashi Iwai <tiwai@novell.com> 2010-07-16 07:04:45 UTC --- Please give alsa-info.sh output for analysis. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c3 Roberto Helering <roberto.helering@everett.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|roberto.helering@everett.nl | --- Comment #3 from Roberto Helering <roberto.helering@everett.nl> 2010-07-16 07:12:06 UTC --- Created an attachment (id=376368) --> (http://bugzilla.novell.com/attachment.cgi?id=376368) Alsa-info output -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c4 Takashi Iwai <tiwai@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |roberto.helering@everett.nl --- Comment #4 from Takashi Iwai <tiwai@novell.com> 2010-07-21 10:31:21 UTC --- Doesn't any other model but 6stack work? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c5 Roberto Helering <roberto.helering@everett.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|roberto.helering@everett.nl | --- Comment #5 from Roberto Helering <roberto.helering@everett.nl> 2010-07-21 10:47:07 UTC --- Using the default model or auto also works, but again, output sound is the only one working... not microphone... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c6 --- Comment #6 from Takashi Iwai <tiwai@novell.com> 2010-07-21 11:03:47 UTC --- Well, then the problem is in reverse way: no full output with the default setup. If you set up a certain model manually, of course, something can get broken :) Which output doesn't work actually with auto mode? Could you give alsa-info.sh output without any model option? This should be same as "auto" model. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c7 --- Comment #7 from Roberto Helering <roberto.helering@everett.nl> 2010-07-21 11:16:02 UTC --- I think you got it wrong: Sound output WORKS with any model used in the configuration file. Microphone DOES NOT WORK using any model in the configuration file. So, it's not a config problem as you can see. Please let me know if something else is needed. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c8 --- Comment #8 from Takashi Iwai <tiwai@novell.com> 2010-07-21 12:26:26 UTC --- So, what's the purpose of model=6stack? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c9 --- Comment #9 from Roberto Helering <roberto.helering@everett.nl> 2010-07-21 12:37:36 UTC --- I've found it in a forum when googling for a solution to my issue. I've tried it but still the microphone didn't work. Here you have the post: http://forums.opensuse.org/english/get-help-here/multimedia/404495-microphon... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c10 Takashi Iwai <tiwai@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |roberto.helering@everett.nl --- Comment #10 from Takashi Iwai <tiwai@novell.com> 2010-07-23 10:43:48 UTC --- Hm, in the driver setup, I see no problem. You should be able to choose the mic via "Input Source" mixer control, either Front Mic or Mic (I guess you have two mic input jacks). Did you try both? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c11 Roberto Helering <roberto.helering@everett.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|roberto.helering@everett.nl | --- Comment #11 from Roberto Helering <roberto.helering@everett.nl> 2010-07-26 12:57:31 UTC --- I can select the microphone I'd like to use, that's not the issue. It "seems" to be well recognized and working, but when I try to record anything like "arecord -d 10 myrecording.wav" it just doesn't record anything... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c12 --- Comment #12 from Roberto Helering <roberto.helering@everett.nl> 2010-07-26 13:34:46 UTC --- BTW, I've been playing with the mixer, thinking it might be the issue, I've tried the following: 1.- Having all microphones enabled. 2.- Only selected the desired microphone and muting the rest of the microphones (like, if I plug it into the rear microphone - not front - muting the front microphone). 3.- Playing around "Microphone Boost" level (If I put it in the maximum level there is too much distortion I cannot even wear the headsets....). I've tried setting it to a medium level with the Microphone volume @ 100% but still there was silence after trying to hear my recordings... So, as you can see, OpenSuse seems to recognize the sound card but just the microphone is the one not working. In case you're doubting it might be the Microphone on the motherboard, I've installed Windows Vista 64 bits and it worked just fine. Hope that helps. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c13 Takashi Iwai <tiwai@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |roberto.helering@everett.nl --- Comment #13 from Takashi Iwai <tiwai@novell.com> 2010-07-26 13:49:06 UTC --- Just to be sure... Did you enable "Capture Switch"? Otherwise no sound will be recorded, of course. In your alsa-info.sh output in comment 3, it seems off. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c14 Roberto Helering <roberto.helering@everett.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|roberto.helering@everett.nl | --- Comment #14 from Roberto Helering <roberto.helering@everett.nl> 2010-07-26 15:12:32 UTC --- Is it the "Capture" from the Mixer? See attached picture. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c15 --- Comment #15 from Roberto Helering <roberto.helering@everett.nl> 2010-07-26 15:16:17 UTC --- Created an attachment (id=378365) --> (http://bugzilla.novell.com/attachment.cgi?id=378365) Mixer screen shot -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c16 --- Comment #16 from Takashi Iwai <tiwai@novell.com> 2010-07-26 15:18:12 UTC --- Ah, OK the secondary and third capture switches are just off. To be sure, make them on, too. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c17 --- Comment #17 from Roberto Helering <roberto.helering@everett.nl> 2010-07-26 15:33:41 UTC --- Please find attached my new mixer configuration and the resulting wav file (arecord -d 10 myrecording.wav). -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c18 --- Comment #18 from Roberto Helering <roberto.helering@everett.nl> 2010-07-26 15:34:19 UTC --- Created an attachment (id=378374) --> (http://bugzilla.novell.com/attachment.cgi?id=378374) Mixer configuration - Test 1 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c19 --- Comment #19 from Roberto Helering <roberto.helering@everett.nl> 2010-07-26 15:35:27 UTC --- Created an attachment (id=378375) --> (http://bugzilla.novell.com/attachment.cgi?id=378375) Recording output -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c20 Takashi Iwai <tiwai@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |roberto.helering@everett.nl --- Comment #20 from Takashi Iwai <tiwai@novell.com> 2010-07-26 15:45:02 UTC --- The screenshot doesn't help for the detailed analysis. Always give alsa-info.sh output instead. Also, I'm not interested in the resultant wav output at this moment as long as you see it doesn't work. So far, I have no further clue since I have no hardware. And remote debugging doesn't help for such a case -- you need to figure out by yourself. In general, reduce the test layer as much as possible. Avoid PulseAudio, use ALSA directly via "arecord -Dplughw -vv foo.wav", at best without graphics. Then check the widget connection of the codec. Check which ADC ("Audio Input" widget) is actually used (it can be seen in the codec#* proc file during recording). Follow the widget connection. Check the amp value is properly set (unmuted and adjusted) in the route, between ADC and the input pin in the end. You may need to reconnect the widget via hda-emu directly to a different pin. Some details are found in /usr/src/linux/Documentation/sound/alsa/HD-Audio.txt. If any result is found with the procedure above, let me know. I can build the quirk into the driver code based on your information. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c21 --- Comment #21 from Roberto Helering <roberto.helering@everett.nl> 2010-07-26 15:55:38 UTC --- Created an attachment (id=378377) --> (http://bugzilla.novell.com/attachment.cgi?id=378377) New alsa info -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c22 --- Comment #22 from Roberto Helering <roberto.helering@everett.nl> 2010-07-26 17:18:36 UTC ---
In general, reduce the test layer as much as possible
What did you mean by that? Testing no much? Is not clear.
Avoid PulseAudio, use ALSA directly via "arecord -Dplughw -vv foo.wav", at best > without graphics.
I'll record from the command line as suggested.
Then check the widget connection of the codec. Check which ADC ("Audio Input" widget) is actually used (it can be seen in the codec#* proc file during recording). Follow the widget connection. Check the amp value is properly set (unmuted and adjusted) in the route, between ADC and the input pin in the end.
How? I'm not an expert in audio tools on Linux. Could you provide the steps I should follow? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c23 --- Comment #23 from Takashi Iwai <tiwai@novell.com> 2010-07-26 17:28:56 UTC --- (In reply to comment #22)
In general, reduce the test layer as much as possible
What did you mean by that? Testing no much? Is not clear.
The sound subsystem consists of many layers, from the lowest kernel level until the API level. Avoid the complex routing (e.g. via alsa-lib plugin over PulseAudio over gstreamer, etc) but try to test as simple as possible.
Avoid PulseAudio, use ALSA directly via "arecord -Dplughw -vv foo.wav", at best > without graphics.
I'll record from the command line as suggested.
Then check the widget connection of the codec. Check which ADC ("Audio Input" widget) is actually used (it can be seen in the codec#* proc file during recording). Follow the widget connection. Check the amp value is properly set (unmuted and adjusted) in the route, between ADC and the input pin in the end.
How? I'm not an expert in audio tools on Linux. Could you provide the steps I should follow?
Please read the document I suggested in the above, and study HD-audio codec specification. The URL is found in the document there. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=620413 http://bugzilla.novell.com/show_bug.cgi?id=620413#c24 Roberto Helering <roberto.helering@everett.nl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|roberto.helering@everett.nl | --- Comment #24 from Roberto Helering <roberto.helering@everett.nl> 2010-08-13 13:40:34 UTC --- Hi Takashi, Thanks for your time on this one, much appreciated, but I don't have the time to troubleshoot further my computer in order to get the microphone functional. I've already spent a lot of time on this without success. For that reason, I've moved to Windows 7, now everything works again as expected. You can close this one. Regards and thanks again. Roberto. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=620413 https://bugzilla.novell.com/show_bug.cgi?id=620413#c25 Diego jacobi <jacobidiego@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jacobidiego@gmail.com --- Comment #25 from Diego jacobi <jacobidiego@gmail.com> 2010-10-12 14:50:23 UTC --- Hi. Thank you for your detailed post. I am also owner of an Asus laptop and the mic with pulseaudio is always a trouble. On every version i have to find again how to set it up right again, thats why i came to this post. But, i remembered that the first time i got it solved i writed it down, because it tooks me a lot of time to figure it out, so i am writing it here, perhaps it is your case too. I am using OpenSUSE 11.3 right now. MIC was NOT working, but output DOES. ASUS N51TP The driver is snd-hda-intel. The prodcedure that worked for 11.3 is: Yast2 -> Sound - Choose the sound driver (with index 0) -> Edit - Choose the "model" item -> Edit And write the model: m51va THAT worked for ME YOURS may be a different model NOTE: Only the frontpanel is working, not the embeded mic at the side of the camera, which is kind of useless. To figure it out: --------------- Read your sound card chipname with head -n 1 /proc/asound/card0/codec#0 Open this file with any text editor: /usr/src/linux/Documentation/sound/alsa/ALSA-Configuration.txt Find your card THERE and you may find the right model, or another model to try out. After setting the model and accepting the changes, yast restarted the sound system, and the mic at the front panel works. I hope that this work for you too. Cheers. Diego ============================================================================ I also writed down in my files, which may be worked for other older versions of openSuse: Edit /etc/modprobe.d/sound # Para que funcione la entrada de audio de skype: options snd-hda-intel enable=1 index=0 # 5Dex.PIu7BLVZl12:SBx00 Azalia (Intel HDA) alias snd-card-0 snd-hda-intel # NXNs.yqXoVEq89wB:RV730XT Audio device [Radeon HD 4670] alias snd-card-1 snd-hda-intel #Para que funcione el sonido options snd-hda-intel model=m51va -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=620413 https://bugzilla.novell.com/show_bug.cgi?id=620413#c26 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WONTFIX --- Comment #26 from Takashi Iwai <tiwai@suse.com> 2012-10-11 08:36:48 UTC --- 11.3 is EOL. If the problem still appears on 12.2, please reopen. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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