[Bug 556097] New: Unable to configure Scanner (Epson Perfection V350)
http://bugzilla.novell.com/show_bug.cgi?id=556097#c0 Summary: Unable to configure Scanner (Epson Perfection V350) Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86 OS/Version: openSUSE 11.2 Status: NEW Severity: Normal Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: lenz@grimmer.com QAContact: jsrain@novell.com Found By: --- Blocker: --- Created an attachment (id=327893) --> (http://bugzilla.novell.com/attachment.cgi?id=327893) iscan.spec dummy spec file to fool YaST2 User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.4) Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4 I have an Epson Perfection V350 Photo scanner (attached via USB) that I would like to configure using the YaST2 scanner module. Starting the scanner configuration dialogue properly lists the device and states "Not Configured" for the driver field. I then click "Add" to add configure it and select the V350 from the list. Clicking "Next" returns the following error: "The package iscan should be installed but it only contains proprietary binary-only i386-only software. Therefore it is only available for i386-compatible architectures. Some scanners are also supported by another driver. If you really want to install iscan, you must do it manually." Confirming this error message with OK reveals another popup: "Required Package Not Installed - The driver epkowa requires the package iscan." Clicking "OK" on this one reveals yet another popup: "Error - Failed to activate epkowa." At this point the driver setup is aborted and I can click "Finish" to get beck to the initial Scanner configuration screen. OK, so I try to install the apparently missing "iscan" package using the Software Management module. Searching for "iscan" reveals three available packages: "iscan-firmware", "iscan-free" and "iscan-proprietary-drivers". There is no package named "iscan" (without any extension). "iscan-firmware" and "iscan-free" are marked as installed. I select "iscan-proprietary-drivers" to be installed and receive a warning that it conflicts with "iscan-free". Fair enough, I choose to deinstall iscan-free instead and try again. Now the installation succeeds and I end up with having "iscan-firmware" and "iscan-proprieatary-drivers" installed on my system. I get back to the YaST2 scanner configuration, wait for the scanner database configuration to finish and click "Add" again. I select my model again and click "Next". Again, the error message about having to install the iscan package manually appears. I confirm and receive that other popup about package iscan not being installed. The configuration gets aborted and I again end up with an unconfigured scanner. Reproducible: Always Steps to Reproduce: 1. Attach an Epson Perfection V350 Scanner 2. Try to configure it using the YaST2 Scanner module 3. Realize it's impossible Actual Results: The Scanner is not configured and remains unusable. Expected Results: The Scanner is properly configured and ready to use. I was able to overcome the complaint about the missing iscan package by installing a dummy RPM named "iscan". The spec file is attached. However, the configuration still fails as YaST2 attempts to configure it using the (not installed) epkowa driver. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097#c1 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|YaST2 |Patterns CC| |jsmeix@novell.com AssignedTo|bnc-team-screening@forge.pr |coolo@novell.com |ovo.novell.com | QAContact|jsrain@novell.com |qa@suse.de --- Comment #1 from Johannes Meixner <jsmeix@novell.com> 2009-11-17 15:45:39 UTC --- This is no bug in the YaST scanner module but the root cause is that there is no package named "iscan" (without any extension) available. I have no idea why this one is not available to be installed but "iscan-firmware" and "iscan-proprietary-drivers" are because in particular the latter contains also proprietary stuff. I change the bug component to "Patterns" - hopefully this is the right one in this case. Somehow you must get and install "iscan" (without any extension) together with the matching versions of "iscan-firmware" and "iscan-proprietary-drivers". Note that because of https://bugzilla.novell.com/show_bug.cgi?id=425743#c2 our IScan version is a bit outdated so that you may like to use the newest available version from Avasys, see http://avasys.jp/eng/linux_driver/news/id000736.php When your scanner requires a proprietary module, you may have to download and install two packages from Avasys, one for the base software and another one with the proprietary module. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097#c Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Unable to configure Scanner |"iscan-proprietary-drivers" |(Epson Perfection V350) |available but no "iscan" -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097#c2 --- Comment #2 from Lenz Grimmer <lenz@grimmer.com> 2009-11-17 16:44:00 UTC --- Thanks for this information, Johannes! Strange, I can not find any package named "iscan" on http://software.opensuse.org/search - was it actually built for 10.2? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097#c3 --- Comment #3 from Lenz Grimmer <lenz@grimmer.com> 2009-11-17 16:57:07 UTC --- Update: thanks for the pointer to the Avasys web site. I downloaded the following packages from there and it worked like a charm: iscan-2.22.1-2.i386.rpm iscan-plugin-gt-f700-2.1.0-3.c2.i386.rpm -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097#c4 --- Comment #4 from Johannes Meixner <jsmeix@novell.com> 2009-11-18 09:01:40 UTC --- For me it also looks strange because I did not expect any of those proprietary stuff to be in openSUSE. I would have expected that neither "iscan-firmware" nor "iscan-proprietary-drivers" nor "iscan" is available for openSUSE (except you had added manually whatever non-official package repository which might provide whatever non-official packags). Perhaps this is whatever unexpected side-effect of the change to build openSUSE in the openSUSE build service because - as far as I know - it is practically impossible to find out which projects in the openSUSE build service may contain which packages, i.e. something like osc where_sources iscan (but I am not a "osc" expert to know all its functions). When I log in at the openSUSE build service and go to https://build.opensuse.org/project/list_my it shows a list of my "Involved Packages" where only "iscan-free" is listed (for the build service projects openSUSE:11.2 openSUSE:11.1 openSUSE:11.0) but nothing like "iscan" or "iscan-proprietary-drivers" or "iscan-firmware" which is perfectly correct because I do not maintain any of those proprietary packages in the openSUSE build service. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c5 Stephan Kulow <coolo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |coolo@novell.com AssignedTo|coolo@novell.com |jsmeix@novell.com --- Comment #5 from Stephan Kulow <coolo@novell.com> 2009-12-08 13:21:33 UTC --- Yeah, osc urgently needs a man page. OHH, it already has one! coolo@desdemona#~>osc search iscan No matches found for 'iscan' in projects #################################################################### matches for 'iscan' in packages: # Project # Package graphics iscan home:Formentar iscan openSUSE:11.1:NonFree iscan openSUSE:11.2:NonFree iscan openSUSE:Factory:NonFree iscan -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c6 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #6 from Johannes Meixner <jsmeix@novell.com> 2009-12-08 13:40:05 UTC --- GRRR! Read what I wrote! I never ever checked in any of those packages! I am NOT the maintainer of any of those packages so that am am the wrong assignee! Regardless of the openSUSE buildservice mess, iscan is actually available so that the bug report is invalid in general. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c7 --- Comment #7 from Stephan Kulow <coolo@novell.com> 2009-12-08 13:43:25 UTC --- "I never ever checked in any of those packages!" ? coolo@desdemona#~>osc cat openSUSE:Factory:NonFree iscan iscan.changes | grep jsmeix | wc -l 32 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c8 Stephan Kulow <coolo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ro@novell.com AssignedTo|jsmeix@novell.com |adrian@novell.com --- Comment #8 from Stephan Kulow <coolo@novell.com> 2009-12-08 13:44:43 UTC --- The packages in NonFree have no maintainer in general -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c9 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|adrian@novell.com |jsmeix@novell.com --- Comment #9 from Johannes Meixner <jsmeix@novell.com> 2009-12-08 13:53:11 UTC --- Trying to clean up the mess: osc deleterequest openSUSE:Factory:NonFree iscan 26017 osc deleterequest graphics iscan 26018 osc deleterequest openSUSE:Factory:NonFree iscan-firmware 26019 osc deleterequest graphics iscan-firmware 26020 osc deleterequest openSUSE:Factory:NonFree iscan-proprietary-drivers 26021 There is no iscan-proprietary-drivers in the graphics project. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c10 --- Comment #10 from Johannes Meixner <jsmeix@novell.com> 2009-12-08 14:00:09 UTC --- Read the RPM change log! My last RPM changelog entry is dated Wed Apr 9 16:16:52 CEST 2008 I never ever checked in any of those packages in the openSUSE build service! I am NOT the maintainer of those packages in the openSUSE build service! None of those packages is listed in the list of my "Involved Packages" in the openSUSE build service! -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c11 Rod Schaffter <rodschaffter@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rodschaffter@gmail.com --- Comment #11 from Rod Schaffter <rodschaffter@gmail.com> 2009-12-26 19:01:35 UTC --- I wouldn't say that the bug is invalid, as this package was indeed included in previous versions of openSUSE, and the iscan proprietary drivers that are included in the non-free repository do require the iscan package. I was very surprised to find it missing. Thanx for the pointer to the iscan package. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c12 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |egd.free@gmail.com --- Comment #12 from Johannes Meixner <jsmeix@novell.com> 2010-01-15 09:58:56 UTC --- *** Bug 570739 has been marked as a duplicate of this bug. *** http://bugzilla.novell.com/show_bug.cgi?id=570739 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c13 --- Comment #13 from Johannes Meixner <jsmeix@novell.com> 2010-01-15 14:51:49 UTC --- FYI: See also bug #569917. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c14 --- Comment #14 from Johannes Meixner <jsmeix@novell.com> 2010-06-30 09:03:31 UTC --- Those IScan related proprietary stuff is still there: ------------------------------------------------------------------- $ for p in iscan iscan-proprietary-drivers iscan-firmware ; \ do osc search $p --package ; done | grep openSUSE:Factory:NonFree openSUSE:Factory:NonFree iscan openSUSE:Factory:NonFree iscan-proprietary-drivers openSUSE:Factory:NonFree iscan-firmware ------------------------------------------------------------------- My deleterequests 26017 26019 26021 for those stuff were declined with the reason "already done": ------------------------------------------------------------------- Request #26017: delete: openSUSE:Factory:NonFree/iscan Message: None State: declined 2010-01-09T11:58:08 oertel Comment: already done History: new 2009-12-08T14:49:20 jsmeix Request #26019: delete: openSUSE:Factory:NonFree/iscan-firmware Message: None State: declined 2010-01-09T11:58:13 oertel Comment: already done History: new 2009-12-08T14:50:44 jsmeix Request #26021: delete: openSUSE:Factory:NonFree/iscan-proprietary-drivers Message: None State: declined 2010-01-09T11:58:19 oertel Comment: already done History: new 2009-12-08T14:51:34 jsmeix ------------------------------------------------------------------- I don't know what went wrong because actually they are not done. Therefore I filed same kind of deleterequests again now: --------------------------------------------------------------------- Request #42306: delete: openSUSE:Factory:NonFree/iscan Message: Get rid of those proprietary and outdated stuff (see bnc#556097) State: new 2010-06-30T10:56:04 jsmeix Comment: None Request #42308: delete: openSUSE:Factory:NonFree/iscan-firmware Message: Get rid of those proprietary and outdated stuff (see bnc#556097) State: new 2010-06-30T10:56:24 jsmeix Comment: None Request #42309: delete: openSUSE:Factory:NonFree/iscan-proprietary-drivers Message: Get rid of those proprietary and outdated stuff (see bnc#556097) State: new 2010-06-30T10:56:42 jsmeix Comment: None --------------------------------------------------------------------- -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c15 Stephan Kulow <coolo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|INVALID | AssignedTo|jsmeix@novell.com |lrupp@novell.com --- Comment #15 from Stephan Kulow <coolo@novell.com> 2010-06-30 11:29:04 CEST --- if Rudi thought it's done, there must be something broken -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c16 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Patterns |Patterns Version|Final |Factory Product|openSUSE 11.2 |openSUSE 11.3 OS/Version|openSUSE 11.2 |openSUSE 11.3 --- Comment #16 from Johannes Meixner <jsmeix@novell.com> 2010-06-30 09:48:00 UTC --- The issue belongs to Factory (i.e. openSUSE 11.3 now). -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=556097 http://bugzilla.novell.com/show_bug.cgi?id=556097#c17 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED --- Comment #17 from Johannes Meixner <jsmeix@novell.com> 2010-07-07 14:02:41 UTC --- My requests 42306 42308 42309 were accepted and the IScan related proprietary stuff is now removed from openSUSE:Factory:NonFree so that I close the bug as fixed. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
participants (1)
-
bugzilla_noreply＠novell.com