[Bug 280840] New: Feedback regarding hplip-1.7.4a-2.1.i586.rpm and hplip-hpijs-1.7.4a-2.1.i586.rpm from http://software.opensuse.org/download/home:/jsmeix/ for openSUSE 10.2 used on 64-bit AMD hardware.
https://bugzilla.novell.com/show_bug.cgi?id=280840 Summary: Feedback regarding hplip-1.7.4a-2.1.i586.rpm and hplip-hpijs-1.7.4a-2.1.i586.rpm from http://software.opensuse.org/download/home:/jsmeix/ for openSUSE 10.2 used on 64-bit AMD hardware. Product: openSUSE 10.2 Version: Final Platform: i386 OS/Version: openSUSE 10.2 Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: nabob_cd@yahoo.com QAContact: jsmeix@novell.com i have a Pentium III 450 Mhz, but i read from the KDE-info i have a i686. That i do not understand, i think i have a i386? i give the output from the terminal: hp-align hp-info hp-sendfax hp-check hpiod hp-setup hp-clean hp-levels hp-testpage hp-colorcal hp-makecopies hp-timedate hp-fab hp-makeuri hp-toolbox hp-firmware hpojip-test hp-toolbox.wrapper hpftodit hp-print hp-unload hpijs hp-probe hpwd 09:39 server:~ > hp-check HP Linux Imaging and Printing System (ver. 1.7.4a) Dependency/Version Check Utility ver. 5.3 Copyright (c) 2001-7 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. --------------- | SYSTEM INFO | --------------- Basic system information: Linux server 2.6.18.8-ccj45-default #1 SMP Fri Mar 2 13:51:59 UTC 2007 i686 i686 i386 GNU/Linux Detected distro (/etc/issue): suse 10.2 Detected distro (lsb_release): SUSE LINUX 10.2 (n/a) Currently installed HPLIP version... HPLIP 1.7.4a currently installed in '/usr/share/hplip'. Current contents of '/etc/hp/hplip.conf' file: # hplip.conf [hpiod] # port=0 (dynamic IP port) port=2208 [hpssd] # port=0 (dynamic IP port) port=2207 [hplip] version=1.7.4a jdprobe=0 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/cups/model/manufacturer-PPDs/hplip ppdbase=/usr/share/ppd doc=/usr/share/doc/packages/hplip # Following values are determined at configure time and cannot be changed. [configure] network-build=1 pp-build=1 gui-build=1 scanner-build=1 fax-build=1 cups11-build=0 installinitd= chkconfig=/sbin/chkconfig internal-tag=1.7.4.13 HPLIP running? No, HPLIP is not running (OK). HPOJ running? error: Yes, HPOJ is running. HPLIP is not compatible with HPOJ. To run HPLIP, pl ease remove HPOJ. Checking Python version... OK, version 2.5.0 installed Checking PyQt version... OK, version 3.14 installed. Checking SIP version... OK, Version 4.2.1 installed ---------------- | DEPENDENCIES | ---------------- Checking for dependency libcrypto - OpenSSL cryptographic library... OK, found. Checking for dependency gcc - GNU Project C and C++ Compiler... OK, found. Checking for dependency SANE - Scanning library... OK, found. Checking for dependency GhostScript - PostScript and PDF language interpreter and previewer... OK, found. Checking for dependency libjpeg - JPEG library... OK, found. Checking for dependency libpthread - POSIX threads library... OK, found. Checking for dependency make - GNU make utility to maintain groups of programs... OK, found. Checking for dependency python-devel - Python development files... OK, found. Checking for dependency Reportlab - PDF library for Python... error: Not found! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly. Checking for dependency PyQt - Qt interface for Python... OK, found. Checking for dependency cups-devel- Common Unix Printing System development files... OK, found. Checking for dependency ppdev - Parallel port support kernel module.... error: Not found! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly. Checking for dependency libusb - USB library... OK, found. Checking for dependency scanimage - Shell scanning program... OK, found. Checking for dependency libnetsnmp-devel - SNMP networking library development files... OK, found. Checking for dependency Python 2.2 or greater - Python programming language... OK, found. Checking for dependency LSB - Linux Standard Base support... OK, found. Checking for dependency xsane - Graphical scanner frontend for SANE... OK, found. Checking for dependency cups - Common Unix Printing System... OK, found. Checking for dependency Python 2.3 or greater - Required for fax functionality... OK, found. ---------------------- | INSTALLED PRINTERS | ---------------------- officejetseries600 ------------------ Device URI: parallel:/dev/lp0 Installed in HPLIP? No PPD: /etc/cups/ppd/officejetseries600.ppd PPD Description: HP OfficeJet 635 Foomatic/cdj670 (recommended) Printer status: printer officejetseries600 is idle. enabled since do 17 mei 2007 21:06:18 CEST error: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP. (You can still print to this printer using another backend and HPIJS.) ---------------------- | SANE CONFIGURATION | ---------------------- 'hpaio' in '/etc/sane.d/dll.conf'... error: Not found. SANE backend 'hpaio' not properly setup (needs to be added to /etc/sane.d/dll.conf). Checking output of 'scanimage -L'... No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). --------------------- | PYTHON EXTENSIONS | --------------------- Checking 'cupsext' CUPS extension... OK, found. Checking 'pcardext' Photocard extension... OK, found. 5 errors were detected. Please refer to the installation instructions at: http://hplip.sourceforge.net/install/index.html 09:40 server:~ > rpm -q --changelog hplip | head gives me this: 10:28 server:~ > rpm -q --changelog hplip | head * vr apr 27 2007 - jsmeix@suse.de - Updated to version 1.7.4a: Resolved a build issue that caused a couple missing files in the 1.7.4 release and a fix for hp-check (no Suse bugs). * ma apr 23 2007 - jsmeix@suse.de - Updated to version 1.7.4: Many bug fixes (no Suse bugs). Some more supported DeskJet printers. For details see release_notes.html 10:28 server:~ > -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=280840 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WORKSFORME Summary|Feedback regarding hplip- |Feedback regarding hplip-1.7.4a-2.1.i586.rpm and |1.7.4a-2.1.i586.rpm and |hplip-hpijs-1.7.4a-2.1.i586.rpm from |hplip-hpijs-1.7.4a- |http://software.opensuse.org/download/home:/jsme |2.1.i586.rpm from |ix/ for openSUSE 10.2 |http://software.opensuse.org| |/download/home:/jsmeix/ | |for openSUSE 10.2 used on | |64-bit AMD hardware. | ------- Comment #1 from jsmeix@novell.com 2007-06-05 02:59 MST ------- You have 32-bit hardware. It would have been nice if you would have provided a easy-to-read textual description what goes wrong for you. Note this part of the hp-check output: ------------------------------------------------------------------------- HPLIP running? No, HPLIP is not running (OK). HPOJ running? error: Yes, HPOJ is running. HPLIP is not compatible with HPOJ. To run HPLIP, please remove HPOJ. ------------------------------------------------------------------------ See my mail on the HPLIP mailing list e.g.: ------------------------------------------------------------------------ The old HPOJ software is in our RPM package hp-officeJet. The new HPLIP software is in our RPM packages hplip and hplip-hpijs since Suse Linux 9.3. Both packages can be installed at the same time on the same system but their services ptal and hplip cannot run at the same time, see http://en.opensuse.org/SDB:Printer_Configuration_from_SUSE_LINUX_9.3_on and http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.3 Therefore it may not help to remove the package hp-officeJet because the ptal services would still run if it was running. The crucial point is to stop all the ptal services (usually ptal-mlcd and ptal-printd). At least for me there was never a problem to use HPLIP even if hp-officeJet was installed as long as the ptal services were not running - but I didn't test it again with current HPLIP. Furthermore the hplip services must be up and running before the cupsd is started. I.e. do something like: rcptal stop rpm -e hp-officeJet # this is optionally rchplip stop rccups stop rchplip start rccups start ------------------------------------------------------------------------ It seems you like to set up a parallel port device? See my mails on the HPLIP mailing list e.g.: ------------------------------------------------------------------------ Regarding the parallel port: There are some bug reports about problems with the parallel port in our Novell/Suse Bugzilla. A good report to start is https://bugzilla.novell.com/show_bug.cgi?id=185135 See also the other bug reports which are mentioned there. The current workaround is to experiment with various BIOS settings and explicite additional settings in /etc/modprobe.conf to find a setup, which actually works in a particular problematic case. Note that e.g. for scanning you may have to use a higher-level parport mode (some kind of fast bidirectional mode) and additionally the kernel module ppdev may have to be loaded for all-in-one devices, see http://hplip.sourceforge.net/tech_docs/overview.html regarding "MLC/1284.4". Note that those modes (EPP or even ECP) normally require an interrupt and ECP additionally requires DMA. To activate the interrupt mode, set in /etc/modprobe.conf something like "options parport_pc io=0x378 irq=7" where io and irq must match to your BIOS settings. Make sure that the IRQ which you use for the parallel port is not used by any other stuff (check /proc/interrupts) and see our online documentation (package suselinux-manual_en or opensuse-manual_en) chapter "Printer Operation", section "Troubleshooting", sub-section "Parallel Ports". ------------------------------------------------------------------------ Preferaby use hp-setup to set up the device. Usually this works best. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=280840 ------- Comment #2 from nabob_cd@yahoo.com 2007-06-07 13:34 MST ------- i have posted what goes wrong in the HPLIP mailing list. Next time i will do it here, sorry for the inconvenience ihave done this: rcptal stop rpm -e hp-officeJet # this is optionally rchplip stop rccups stop rchplip start rccups start but no change, still the printer is not recognized i also tried the settings mentioned in the Bios, but no change. also added the line "options parport_pc io=0x378 irq=7" in /etc/modprobe.conf, but no change i remember when i installed Suse10.2 3 weeks ago and upgraded it right away, i could use the printer (version 1.7.1) more or less. I could print normally one page on one sheet but when i tried the option 'landscape' and '2 pages on 1 sheet' i noticed that the landscape option didn't work. There were however 2 pages printed on 1 sheet.Not quite satisfied and i wanted to use the scanner i tries to install 1.7.4 with the rpm found on the pages of HPLIP. That didn't work out. The latest rpm 1.7.4 installs just fine but when printing a small text the printer prints rubbish and doesn't stop anymore. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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