[Bug 694535] New: System hangs during installation on HP Proliant DL380G6
https://bugzilla.novell.com/show_bug.cgi?id=694535 https://bugzilla.novell.com/show_bug.cgi?id=694535#c0 Summary: System hangs during installation on HP Proliant DL380G6 Classification: openSUSE Product: openSUSE 11.4 Version: Final Platform: HP OS/Version: openSUSE 11.4 Status: NEW Severity: Major Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: avn@avnsite.com QAContact: jsrain@novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.17) Gecko/20110420 SUSE/3.6.17-0.2.1 Firefox/3.6.17 Installer does not recognize /dev/cciss - P410i HP Proliant Smart Array Controller Shortly after the beginning of installation system hangs Reproducible: Always Steps to Reproduce: 1. Update firmware 2. Insert OpenSuse 11.4 DVD 3. Reboot 4. Choose simple installation options and run installation Actual Results: Installation hangs always. Expected Results: System should be installed successfully and run after reboot in at least failsafe mode until kernel options will be added. Controller firmware was updated to the latest available version of 02.2011 to exclude unexpected rebooting (it is a "feature" of these HP servers) OpenSuse 11.3 has been successfully installed and run on this system and it's clone over 4 months Production kernel options: splash=silent showopts noresume apm=off powersaved=off edd=off nozh=off nomodeset vga=0x317 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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zj jia
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Per Jessen
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--- Comment #2 from Vladimir Anufriev
I have a couple of DL380s running 11.4 downstairs, I don't recall having any problems with 11.4 and cciss.
How did you determine that your Smart Array was not recognised? At which point did the installer hang? Please provide the yast2 logs, the save_y2logs script will assist you.
During installation procedure partitioner claims that /dev/sda exists and there are no /dev/cciss/... devices. If I create partitions on /dev/sda installation continues and after 1 - 5 min system hangs during arbitrary packages processing. I made several tries with the same result. Now this system is running under 11.3. When I will do this work for the next time I'll send you a log if it can be possible to extract it from failed system. We can make this work together by Skype. Tell me if you have a time and when. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #3 from Per Jessen
During installation procedure partitioner claims that /dev/sda exists and there are no /dev/cciss/... devices.
That is weird. I'd like to know what that /dev/sda is.
Now this system is running under 11.3. When I will do this work for the next time I'll send you a log if it can be possible to extract it from failed system.
That should not be a problem - once you try again, swap out to console (Ctrl-Alt-Fx), then run save_y2logs. Also please dump output from 'dmesg' to a file and send that too. You can copy the files via network or on a USB-stick. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #4 from Vladimir Anufriev
(In reply to comment #2)
During installation procedure partitioner claims that /dev/sda exists and there are no /dev/cciss/... devices.
That is weird. I'd like to know what that /dev/sda is.
The next similar device (RAM=36Gb is the only diff) works well with some workaround: 1. loading from HP SmartStart DVD 2. create RAID and logical disks 3. start to install Windows 4. when installer requires to insert Windows DVD reboot from OpenSuse installation After that partitioner can work with partition table. Without step 3 partitioner claim that it can not read and write partitions. This is from 11.4 partitioner ├┬─Hard Disks ││Device │ Size│F│Enc│Type │FS Type│Label│Mount Point │ │ │└┬─sda ││/dev/sda │820.21 GB│ │ │HP-LOGICAL VOLUME│ │ │ │ │ │ ├──sda1 ││/dev/sda1│100.00 GB│ │ │Linux native │Ext4 │ │/ │ │ │ ├──sda2 ││/dev/sda2│ 10.00 GB│ │ │Linux swap │Swap │ │swap │ │ │ └──sda3 ││/dev/sda3│710.21 GB│ │ │Linux native │Ext4 │ │/opt │ This is from 11.3 partitioner ├┬─Hard Disks ││Device │ Size│F│Enc│Type │FS Type│Label│Mount Point │ │ │├┬─cciss/c0d0 ││/dev/cciss/c0d0 │820.21 GB│ │ │ │ │ │ │ │ ││├──cciss/c0d0p1 ││/dev/cciss/c0d0p1│100.00 GB│ │ │Linux native │Ext4 │ │/ │ │ ││├──cciss/c0d0p2 ││/dev/cciss/c0d0p2│ 2.00 GB│ │ │Linux swap │Swap │ │swap │ │ ││└──cciss/c0d0p3 ││/dev/cciss/c0d0p3│718.21 GB│ │ │Linux native │Ext4 │ │/opt │ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Greg Kroah-Hartman
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--- Comment #6 from Vladimir Anufriev
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--- Comment #7 from Per Jessen
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--- Comment #8 from Vladimir Anufriev
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--- Comment #9 from Per Jessen
Without steps 4 and 5 OpenSuse can not manipulate with partition table. YAST always gets an error while tries to write it.
This is what we should be looking at. I still think you ought to upload the yast logs.
I can not find any usefull information in system logs. I'll try again when will install yet one server if you strongly interested.
I'm curious, but I don't have any newer Proliants to play with, only a handful of the older generations. Also, what you described about the partitioner in comment #8 very clearly suggests that something was changed.
Another problem concerns Video Controller. Xen works under the only fbdev driver. /etc/X11/xorg.conf needs to be configured manually:
I suggest you open a separate report for that. (we don't run any X on any of or servers). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #10 from Vladimir Anufriev
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Jeff Mahoney
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