[Bug 559040] New: Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

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bugzilla_noreply＠novell.com

29 Nov 2009 29 Nov '09

12:44

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c0 Summary: Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86 OS/Version: openSUSE 11.2 Status: NEW Severity: Normal Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: hexial@hotmail.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.5) Gecko/20091103 SUSE/3.5.5-1.1.2 Firefox/3.5.5 Don't know how to reproduce the problem but sometimes the Gnome Menu has stopped responding. The panel is still fine so I can toggle between open programs etc. But not open the gnome menu. I had a gnome terminal window opened and got following error message in syslog: Message from syslogd@magnus-desktop at Nov 29 13:33:42 ... kernel:[ 102.002192] ------------[ cut here ]------------ Message from syslogd@magnus-desktop at Nov 29 13:33:42 ... kernel:[ 102.002207] invalid opcode: 0000 [#1] PREEMPT SMP Message from syslogd@magnus-desktop at Nov 29 13:33:42 ... kernel:[ 102.002213] last sysfs file: /sys/devices/virtual/dmi/id/modalias Message from syslogd@magnus-desktop at Nov 29 13:33:42 ... kernel:[ 102.002331] Process packagekitd (pid: 4921, ti=f2448000 task=f3da44f0 task.ti=f2448000) Message from syslogd@magnus-desktop at Nov 29 13:33:42 ... kernel:[ 102.002336] Stack: Message from syslogd@magnus-desktop at Nov 29 13:33:42 ... kernel:[ 102.002371] Call Trace: Message from syslogd@magnus-desktop at Nov 29 13:33:42 ... kernel:[ 102.002470] Code: 85 c0 74 18 8d 76 00 31 c9 80 78 1c 01 8b 40 0c 0f 94 c1 01 ca 85 c0 75 ee 8d 4a 02 89 4b 28 eb 2a 83 f8 04 74 0b 83 f8 08 74 38 <0f> 0b 66 90 eb fc 8b 46 14 8b 50 0c c7 43 44 00 00 00 00 c7 83 Message from syslogd@magnus-desktop at Nov 29 13:33:42 ... kernel:[ 102.002527] EIP: [<c037766c>] sysfs_init_inode+0xfc/0x1a0 SS:ESP 0068 Reproducible: Didn't try -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

29 Nov 29 Nov

20:58

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c1 Magnus Boman changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |captain.magnus@opensuse.org Component|GNOME |Kernel AssignedTo|bnc-team-gnome@forge.provo. |kernel-maintainers@forge.pr |novell.com |ovo.novell.com --- Comment #1 from Magnus Boman 2009-11-29 20:58:08 UTC --- Assigning to kernel maintainers after looking at the log provided. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

1 Dec 1 Dec

21:31

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c2 Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jeffm@novell.com Info Provider| |hexial@hotmail.com --- Comment #2 from Jeff Mahoney 2009-12-01 21:31:07 UTC --- Can you please attach the actual log? The snippets here don't provide enough information other than that a kernel Oops occured. It will be in /va/rlog/messages. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

2 Dec 2 Dec

20:32

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c3 --- Comment #3 from Magnus Strömbrink 2009-12-02 20:32:19 UTC --- Created an attachment (id=330594) --> (http://bugzilla.novell.com/attachment.cgi?id=330594) /var/log/messages - For the whole day until the "crash" Hi, added the /var/log/messages (or actually I did cut out everything for that day up until the shutdown after the "crash" If you want I can add the whole /var/log/messages if you want to see something more!? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

20:44

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c4 Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|hexial@hotmail.com | --- Comment #4 from Jeff Mahoney 2009-12-02 20:44:33 UTC --- [ 102.002199] kernel BUG at /usr/src/packages/BUILD/kernel-desktop-2.6.31.5/linux-2.6.31/fs/sysfs/inode.c:187! [ 102.002207] invalid opcode: 0000 [#1] PREEMPT SMP [ 102.002213] last sysfs file: /sys/devices/virtual/dmi/id/modalias [ 102.002218] Modules linked in: snd_pcm_oss snd_mixer_oss snd_seq snd_seq_device edd i915 drm i2c_algo_bit video af_packet cpufreq_conservative cpufreq_userspace cpufreq_powersave acpi_cpufreq speedstep_lib fuse loop dm_mod snd_hda_codec_realtek ppdev parport_pc joydev ohci1394 snd_hda_intel snd_hda_codec pcspkr sr_mod cdrom ieee1394 parport snd_hwdep sky2 serio_raw i2c_i801 sg iTCO_wdt iTCO_vendor_support floppy snd_pcm snd_timer snd snd_page_alloc asus_atk0110 button intel_agp ext4 jbd2 crc16 fan processor ide_pci_generic ide_core ata_generic pata_jmicron thermal thermal_sys [last unloaded: preloadtrace] [ 102.002294] [ 102.002297] Pid: 4921, comm: packagekitd Not tainted (2.6.31.5-0.1-desktop #1) P5K-VM [ 102.002303] EIP: 0060:[<c037766c>] EFLAGS: 00210216 CPU: 0 [ 102.002312] EIP is at sysfs_init_inode+0xfc/0x1a0 [ 102.002316] EAX: 000000c0 EBX: f1c57048 ECX: 00000000 EDX: 01000000 [ 102.002321] ESI: f4ca0ff0 EDI: f449e0c0 EBP: f2449da8 ESP: f2449d9c [ 102.002326] DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068 [ 102.002331] Process packagekitd (pid: 4921, ti=f2448000 task=f3da44f0 task.ti=f2448000) [ 102.002336] Stack: [ 102.002339] 943a27d9 f1c57048 f4ca0ff0 f2449dbc c037774e 943a27d9 f1c552a0 f4ca0ff0 [ 102.002349] <0> f2449dd8 c0379ca6 f46fc744 943a27d9 c06b5c40 fffffff4 f449e0c0 f2449dfc [ 102.002360] <0> c031f871 f2449eb0 f449e048 f1c552a0 943a27d9 f2449eb0 00000000 f2449e48 [ 102.002371] Call Trace: [ 102.002384] [<c037774e>] sysfs_get_inode+0x3e/0x60 [ 102.002391] [<c0379ca6>] sysfs_lookup+0x46/0xc0 [ 102.002399] [<c031f871>] real_lookup+0xd1/0x130 [ 102.002406] [<c032141d>] do_lookup+0xad/0xd0 [ 102.002412] [<c03217ef>] __link_path_walk+0x3af/0x6e0 [ 102.002418] [<c0321fbc>] path_walk+0x4c/0xb0 [ 102.002424] [<c0322091>] do_path_lookup+0x71/0xb0 [ 102.002430] [<c032223a>] user_path_at+0x4a/0x90 [ 102.002436] [<c031a4e1>] vfs_fstatat+0x41/0x90 [ 102.002442] [<c031a5b7>] vfs_lstat+0x27/0x40 [ 102.002448] [<c031a5f7>] sys_lstat64+0x27/0x50 [ 102.002455] [<c0204073>] sysenter_do_call+0x12/0x28 [ 102.002467] [<ffffe424>] 0xffffe424 [ 102.002470] Code: 85 c0 74 18 8d 76 00 31 c9 80 78 1c 01 8b 40 0c 0f 94 c1 01 ca 85 c0 75 ee 8d 4a 02 89 4b 28 eb 2a 83 f8 04 74 0b 83 f8 08 74 38 <0f> 0b 66 90 eb fc 8b 46 14 8b 50 0c c7 43 44 00 00 00 00 c7 83 [ 102.002527] EIP: [<c037766c>] sysfs_init_inode+0xfc/0x1a0 SS:ESP 0068:f2449d9c [ 102.002538] ---[ end trace e2273aa9aec907b8 ]--- -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

21:08

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium AssignedTo|kernel-maintainers@forge.pr |gregkh@novell.com |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

3 Dec 3 Dec

00:04

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c5 Greg Kroah-Hartman changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |hexial@hotmail.com --- Comment #5 from Greg Kroah-Hartman 2009-12-03 00:04:05 UTC --- What were you doing when that log message happened? Can you provide the whole kernel boot log when you boot? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

00:11

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c6 --- Comment #6 from Jeff Mahoney 2009-12-03 00:11:29 UTC --- Greg, I was thinking that maybe the oops being from sysfs and "/sys/devices/virtual/dmi/id/modalias" as the last file touched in sysfs would provide a hint. I didn't see anything glaring, but then I don't know that code well. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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00:37

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c7 --- Comment #7 from Greg Kroah-Hartman 2009-12-03 00:37:24 UTC --- That was the last successful read of a sysfs file, I don't know what the actual one that was being tried to read was. It's odd, we are reading an inode of a type that we do not know, which could be memory corruption or something else strange. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:32

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c8 --- Comment #8 from Magnus Strömbrink 2009-12-03 08:32:28 UTC --- Created an attachment (id=330699) --> (http://bugzilla.novell.com/attachment.cgi?id=330699) dmesg output Adding the dmesg output. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

08:40

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c9 Magnus Strömbrink changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|hexial@hotmail.com | --- Comment #9 from Magnus Strömbrink 2009-12-03 08:40:24 UTC --- (In reply to comment #5)

...

What were you doing when that log message happened?

Can you provide the whole kernel boot log when you boot?

When this happened I think I was having firefox and pidgin running, but I was browsing around with nautilus on the file system. If I don't miss remember I was looking around on my NAS drive at home (Lacie Network storage). Sorry to be a bit vague about what I was doing because it was a few days ago and I haven't been able to reproduce the error. It has happened a few times and what I can remember nautilus has been involved every time. I added the output from dmesg, is that what you wanted about kernel boot log? Thanks for looking into this! -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11:21

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c10 --- Comment #10 from Magnus Strömbrink 2009-12-03 11:21:44 UTC --- (In reply to comment #7)

...

That was the last successful read of a sysfs file, I don't know what the actual one that was being tried to read was. It's odd, we are reading an inode of a type that we do not know, which could be memory corruption or something else strange.

Since you were talking about memory corruption I did a memtest86 test. And actually I have some faulty memory :-( ... Address 000339baf90 and 000561822e0 fails. So if this error looks strange, it might actually not be a bug in the kernel but more that I need to get some new RAM ... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

18:41

New subject: [Bug 559040] Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

http://bugzilla.novell.com/show_bug.cgi?id=559040 http://bugzilla.novell.com/show_bug.cgi?id=559040#c11 Greg Kroah-Hartman changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #11 from Greg Kroah-Hartman 2009-12-03 18:41:24 UTC --- The kernel log looks fine, so it's not an easily reproducible problem. I would blame your memory chips, so I'll close this out. If you can reproduce this with new (and good) memory, please reopen the bug with the new kernel oops message. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 559040] New: Sometimes the Gnome Menu stops working. Then panel is still ok but not the menu. Get an error in syslog

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