[Bug 704348] New: RE: KDE Default Upgrade Installation Fails totally due Further Horrors to the Current Network Device Configuration
https://bugzilla.novell.com/show_bug.cgi?id=704348 https://bugzilla.novell.com/show_bug.cgi?id=704348#c0 Summary: RE: KDE Default Upgrade Installation Fails totally due Further Horrors to the Current Network Device Configuration Classification: openSUSE Product: openSUSE 11.4 Version: Factory Platform: x86-64 OS/Version: openSUSE 11.3 Status: NEW Severity: Major Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: scott@aphofis.com QAContact: jsrain@novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-GB; rv:1.9.2.17) Gecko/20110420 SUSE/3.6.17-0.2.1 Firefox/3.6.17 Existing 11.3 installation has a static IP using IFUP Start 11.4 Upgrade installation from DVD Very early on there is a prompt to assign an IP. All fields were filled repeating the the static IP that was originally part and functioning 11.3 via IFUP. Although the IP configuration was perfectly o.k in 11.3, the upgrade install cannot connect to the internet...This becomes painfully apparent after modifying and enabling other repositories present and enabling and editing their URL reflects 11.4. Again this is totally 100% reproducible Reproducible: Always Steps to Reproduce: 1.Totally reproducible so please dont ask for logs 2. 3. Expected Results: We MUST test both static and with/without DHCP Services being offered on the LAN. The moment the user wants to use a static IP and/or DHCP Services are not offered on the LAN; this upgrade falls over. In an 11.3 non-automated installation of 11.3 using a static IP also makes the installation fail! Yes just another nail to add to the shortcoming of testing without DHCP and/or attempting to use a static IP -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Jiří Suchomel
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Martin Vidner
Totally reproducible so please dont ask for logs
Please attach the logs. http://en.opensuse.org/openSUSE:Bugreport_YaST Sorry, our resources are limited, and it takes less time for you to attach the logs that you already have than for me to reproduce the bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Scott Couston
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Christian Boltz
I understand you resources are limited which adds further importance to basic testing after code has been changed. [...] Find the Original code cutters that wrote the install programs QA Manager and ask why the installation failed since 11.1 to current - Yes nothing has bee done.
There is a lot of testing done (by developers and testers), but there will always be some not-so-usual ways you can use where bugs can hide - some of them even for years ;-) I already see this in a small project (~18000 lines of PHP) where I'm involved. Even with this small codebase, my dream of having it bug-free is just that: a dream. In reality there are several bugs hidden, some of them were unnoticed for years. And now imagine how things look if you have the codebase of YaST or even the whole distribution...
symptomatic of the poorest standards of quality software development being obviously not tested.
I will not supply logs
Insulting developers instead of helping them (for example by supplying logs ;-) tends to be counter-productive - if I were Martin, I would close the bug as wontfix with a comment "reopen if you can provide logs". (And I would not even call this a BOfH attitute.) I also fully understand that Martin prefers to spend his time on fixing other bugs instead of wasting it while trying to reproduce your bug. For comparison: - saving logs while or after installation takes you a minute to type "save_y2logs /tmp/y2logs.tar.bz2", and another minute to attach this file to the bugreport - trying to reproduce the issue might take hours, especially if the bug turns out to not be as reproducable as you think Now compare yourself... Sorry if this sounds rude, but it had to be said ;-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #5 from Scott Couston
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--- Comment #6 from Scott Couston
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--- Comment #7 from Scott Couston
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--- Comment #8 from Scott Couston
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Martin Vidner
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