[Bug 775681] New: After net install and 1st online update, system hangs in sub sequent online install
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c0 Summary: After net install and 1st online update, system hangs in sub sequent online install Classification: openSUSE Product: openSUSE 12.2 Version: RC 2 Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Normal Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: thomi.schmid@swissonline.ch QAContact: jsrain@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:14.0) Gecko/20100101 Firefox/14.0.1 I did a netinstall of 12.2 RC2 in VMware behind network proxy. After the installation (LXDE + additional sw) the first online update was successful. Then the system required a restart (due to 1 of the online updates). I had to restart the system manually, as it would not shutdown and reboot. After that forced restart the system always wants to go into "finishing the installation" and then hangs at the online update (tried 3 times). Network is OK, DNS resolver works and can ping www.suse.de. Proxy settings in /etc/sysconfig/proxy are correct (worked during net install and 1st online update). Reproducible: Didn't try Steps to Reproduce: 1. 2. 3. I have added a TAR GZ of the /var/log/YaST directory and a short AVI showing the system hanging at "online update". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c1 --- Comment #1 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-13 12:42:33 UTC --- I did such an install using 12.2Beta1 and Beta2 and did not have this problem; but then the software selection and components to be updated via online update were different. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c2 --- Comment #2 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-13 12:44:22 UTC --- Created an attachment (id=502125) --> (http://bugzilla.novell.com/attachment.cgi?id=502125) Short AVI Video showing the system hang in online update -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c3 --- Comment #3 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-13 12:55:29 UTC --- Created an attachment (id=502127) --> (http://bugzilla.novell.com/attachment.cgi?id=502127) Video showing system going into finish installation and hanging at online update The video is an AVI converted into WebM with VP8 codec. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c4 --- Comment #4 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-13 14:21:00 UTC --- OK, I retried this with a slightly different HW setup, but about the same software selected for installation (LXDE, basic dev, some CLI tools, 32-bit environment, WebYaST, kernel NFS, ...) and it happened again: 1. Net install 12.2 RC2, setup system and finally load online updates 2. After online update, the system tries to restart, which fails 3. System is reset manually, and goes straight into "finishing installation", trying again to do an online update. 4. System waits forever at page "Initializing..." at stage "Online Update" of YaST2 5. Network setup OK, can ping www.suse.de. 6. System is manually turned off/on, and goes back into "installation", saying that "installation had been interrupted previously". 7. Re-entering some setup information (all still correct from initial setup), system goes to "Online Update" stage and hangs forever. 8. Again network connectivity is OK. Attached YaST2 logs (after initial setup, first reset and second power off/on): YaST2_log_20120813_1616.tar.gz -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c5 --- Comment #5 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-13 14:22:35 UTC --- Created an attachment (id=502137) --> (http://bugzilla.novell.com/attachment.cgi?id=502137) YaST2 installation logs as TAR GZ Additionally (if needed) I have a video showing the system after turning it off/on and ending up in the never ending online update. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c kk zhang <kkzhang@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kkzhang@suse.com AssignedTo|bnc-team-screening@forge.pr |snwint@suse.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c6 Steffen Winterfeldt <snwint@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|snwint@suse.com |jsuchome@suse.com --- Comment #6 from Steffen Winterfeldt <snwint@suse.com> 2012-08-15 10:44:06 CEST --- assigning to maintainer of online-update -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c7 Jiří Suchomel <jsuchome@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |fcrozat@suse.com InfoProvider| |thomi.schmid@swissonline.ch --- Comment #7 from Jiří Suchomel <jsuchome@suse.com> 2012-08-15 09:10:44 UTC --- Last line of logs show some problems with systemd Executing '/bin/sh' '-c' 'TERM=dumb /etc/init.d/network start' Note: This output shows SysV services only and does not include native systemd services. SysV configuration data might be overridden by native systemd configuration. Note: This output shows SysV services only and does not include native systemd services. SysV configuration data might be overridden by native systemd configuration. And last is Running service initscript SuSEfirewall2_setup start Can you check that it is the SuSEfirewall2_setup start init script hanging? Could you test it from console manually? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c8 --- Comment #8 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-15 09:23:48 UTC --- (In reply to comment #7)
Last line of logs show some problems with systemd
Executing '/bin/sh' '-c' 'TERM=dumb /etc/init.d/network start'
Note: This output shows SysV services only and does not include native systemd services. SysV configuration data might be overridden by native systemd configuration. Note: This output shows SysV services only and does not include native systemd services. SysV configuration data might be overridden by native systemd configuration.
And last is
Running service initscript SuSEfirewall2_setup start
Can you check that it is the SuSEfirewall2_setup start init script hanging? Could you test it from console manually? Unfortunately I bypassed the "installation interrupted" question (point 6 in comment 4) and let the system startup. So right now I can logon to LXDE. But I can repeat the install, and maybe this time disable the Firewall at installation point ?
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https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c9 Jiří Suchomel <jsuchome@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- InfoProvider|thomi.schmid@swissonline.ch |fcrozat@suse.com --- Comment #9 from Jiří Suchomel <jsuchome@suse.com> 2012-08-15 09:33:25 UTC --- It could help. Frederic, any idea? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c10 --- Comment #10 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-15 09:39:30 UTC --- (In reply to comment #9)
It could help. Frederic, any idea? No sweat, the netinstall is currently running using the same SW selection and hardware setup, but with Firewll disabled (SSH enabled).
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https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c11 --- Comment #11 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-15 11:03:01 UTC --- OK, this time it worked: Disabling the Firewall at installation point allows the online update and the subsequent reboot work OK. YaST2 log files attached, and movies available on request. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c12 --- Comment #12 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-15 11:04:45 UTC --- Created an attachment (id=502366) --> (http://bugzilla.novell.com/attachment.cgi?id=502366) YaST2 installation logs as TAR GZ YaST2 installation logs until the first login on X11 display manager, including reboot (which did not work automatically) after online update. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c13 --- Comment #13 from Jiří Suchomel <jsuchome@suse.com> 2012-08-15 11:08:29 UTC --- So, it really seems relevant to that firewall service started by systemd -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c14 --- Comment #14 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-15 14:44:40 UTC --- Interesting: I did a next installation, using a similiar HW setup, but installing XFCE instead of LXDE, but with no additional software selections to the standard openSuSE-selection: This time the installation including online update ran through without any problems, despite the Firewall being enabled at installation time. Not sure what to make out of that.... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c15 Frederic Crozat <fcrozat@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|fcrozat@suse.com | --- Comment #15 from Frederic Crozat <fcrozat@suse.com> 2012-08-16 08:30:18 UTC --- YaST2-Second-Stage.service has : Before=getty@tty1.service xdm.service network.service NetworkManager.service SuSEfirewall2_init.service so it should be started before firewall is being started. But if something is (re)starting the network inside yast2 (maybe a package), maybe, it does start firewall. I'd suggest to do the initial boot with systemd.log_level=debug systemd.log_target=kmsg and get dmesg output to really understand what is going on. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c16 Jiří Suchomel <jsuchome@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |thomi.schmid@swissonline.ch --- Comment #16 from Jiří Suchomel <jsuchome@suse.com> 2012-08-16 08:49:17 UTC --- (In reply to comment #15)
I'd suggest to do the initial boot with systemd.log_level=debug systemd.log_target=kmsg and get dmesg output to really understand what is going on.
Thomas? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c17 --- Comment #17 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-16 09:09:50 UTC --- It's in the works :-). I added the 2 boot parameters when booting off the netinstall ISO, that's enough ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c18 --- Comment #18 from Frederic Crozat <fcrozat@suse.com> 2012-08-16 09:21:58 UTC --- no, I think you'll need to add them for the second stage boot (unless yast is adding them from first stage to second stage..) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c19 --- Comment #19 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-08-16 09:52:45 UTC --- OK, I missed that 2nd stage reboot. But also now (I am using again the LXDE selectio, +32bit support, +WebYast, + basic dev, +some commandline tools (mc, minicom), +network tools (wondershaper, wireshark,nmap)) I did not have a problem, but I think it skipped over online update: It downloaded the release notes etc, but then did not online update anything, and instead went to "Systemkonfiguration schreiben". Is it possible that the update repo went away since yesterday ? I have it on video if you like to see it. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c20 --- Comment #20 from Jiří Suchomel <jsuchome@suse.com> 2012-09-20 09:31:54 UTC --- So, anything new? Did some patching help, so we can update the package? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c21 --- Comment #21 from Thomas Schmid <thomi.schmid@swissonline.ch> 2012-10-03 10:48:31 UTC --- Hi Jiri, Sorry it took so long for me to answer (vacation, then too busy, then hardware breakdown). But now I did a net install of 12.2 as released, installing KDE + base development + some tools. It did work fine, and with Firewall enabled it did download and install the online updates. So I think this is fixed. Regs, Thomas -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=775681 https://bugzilla.novell.com/show_bug.cgi?id=775681#c22 Jiří Suchomel <jsuchome@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|thomi.schmid@swissonline.ch | Resolution| |FIXED --- Comment #22 from Jiří Suchomel <jsuchome@suse.com> 2012-10-03 13:23:12 UTC --- Good. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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