http://bugzilla.opensuse.org/show_bug.cgi?id=1188969 Bug ID: 1188969 Summary: Update Problem: nothing provides 'kopano-dagent-pytils >= 11.0.2' needed by the to be installed kopano-spooler-11.0.2-lp153.56.1.x86_64 Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.3 Hardware: x86-64 OS: Other Status: NEW Severity: Major Priority: P5 - None Component: Other Assignee: screening-team-bugs@suse.de Reporter: hotline@cocox.de QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Hello @all, im new to this System and try my very best... ;-) We've a running Kopano Server on SUSE Leap 15.3 Daily Update Checks are made with cockpit and the fast check of system heath bcse its so handy. Yesterday an Update of several Kopano-Componnets were offered and installed via cockpit. The Result was that several Kopano-Components didn't start any more. After a search for the reason we found that some Dependencies were "not found". Restoring the Backup we made before the Update resulted in an Database Version Mismatch. Some Kopano Components made their Target and did that Database-Update. So we restored the DB also. The System came up and we investigated further. the zypper refresh and zypper update resulted in the same behavior as cockpit did. So once again, complete restore. Digging deeper, we saw that some Components are not updated and zypper dup is reporting the reason: A missing 'kopano-dagent-pytils >= 11.0.2'. installed is 11.0.1. the zypper refres, zypper update and then zypper dup shows the problem: cmx:~ # cmx:~ # zypper refresh Repository 'various server software (openSUSE_Leap_15.3)' is up to date. Repository 'Branch project for package kopano (openSUSE_Leap_15.3)' is up to date. Repository 'Update repository of openSUSE Backports' is up to date. Repository 'Non-OSS Repository' is up to date. Repository 'Main Repository' is up to date. Repository 'Update repository with updates from SUSE Linux Enterprise 15' is up to date. Repository 'Main Update Repository' is up to date. Repository 'Update Repository (Non-Oss)' is up to date. Repository 'Email services (openSUSE_Leap_15.3)' is up to date. Repository 'Zabbix Official Repository' is up to date. All repositories have been refreshed. cmx:~ # cmx:~ # cmx:~ # zypper update Loading repository data... Reading installed packages... The following 18 package updates will NOT be installed: kopano-archiver kopano-client kopano-dagent kopano-lang kopano-spooler libbsd0 metamail perl-File-Copy-Recursive perl-HTML-Parser perl-IO-Tee perl-Mail-IMAPClient php-mapi python3-mapi python3-packaging python3-python-dateutil python3-pytz python3-setuptools python3-six The following 18 packages are going to be upgraded: kopano-bash-completion kopano-common kopano-devel kopano-gateway kopano-ical kopano-migration-imap kopano-monitor kopano-server kopano-statsd libkcarchiver0 libkcfreebusy0 libkcicalmapi0 libkcinetmapi0 libkcpyplug0 libkcserver0 libkcsoap0 libkcutil0 libmapi1 18 packages to upgrade. Overall download size: 3.2 MiB. Already cached: 0 B. After the operation, additional 112.3 KiB will be used. Continue? [y/n/v/...? shows all options] (y): n cmx:~ # cmx:~ # cmx:~ # zypper dup Loading repository data... Reading installed packages... Warning: You are about to do a distribution upgrade with all enabled repositories. Make sure these repositories are compatible before you continue. See 'man zypper' for more information about this command. Computing distribution upgrade... 2 Problems: Problem: nothing provides 'kopano-dagent-pytils >= 11.0.2' needed by the to be installed kopano-spooler-11.0.2-lp153.56.1.x86_64 Problem: nothing provides 'kopano-dagent-pytils >= 11.0.2' needed by the to be installed kopano-dagent-11.0.2-lp153.56.1.x86_64 Problem: nothing provides 'kopano-dagent-pytils >= 11.0.2' needed by the to be installed kopano-spooler-11.0.2-lp153.56.1.x86_64 Solution 1: Following actions will be done: keep obsolete kopano-spooler-11.0.1-lp153.53.1.x86_64 keep obsolete kopano-lang-11.0.1-lp153.53.1.x86_64 Solution 2: deinstallation of kopano-spooler-11.0.1-lp153.53.1.x86_64 Solution 3: break kopano-spooler-11.0.2-lp153.56.1.x86_64 by ignoring some of its dependencies Choose from above solutions by number or skip, retry or cancel [1/2/3/s/r/c/d/?] (c): cmx:~ # cmx:~ # It seems to be easy fixable with putting the 11.0.2 Version of kopano-dagent-pyutils to the repository. Thanks & Have a nice day. -- You are receiving this mail because: You are on the CC list for the bug.