[Bug 253115] New: Evolution takes up to 10 minutes to retrieve messsage before displaying
https://bugzilla.novell.com/show_bug.cgi?id=253115 Summary: Evolution takes up to 10 minutes to retrieve messsage before displaying Product: openSUSE 10.2 Version: Final Platform: i686 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Evolution AssignedTo: bnc-team-evolution@forge.provo.novell.com ReportedBy: jimmyk@novell.com QAContact: lakhil@novell.com When trying to view a message in evolution it can take up to 10 minutes before the message is available. The message "Retrieving message <num> (...)" appears in the status bar.
rpm -q evolution evolution-2.8.2-4
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https://bugzilla.novell.com/show_bug.cgi?id=253115 ------- Comment #1 from jimmyk@novell.com 2007-03-09 11:19 MST ------- Created an attachment (id=123585) --> (https://bugzilla.novell.com/attachment.cgi?id=123585&action=view) gdb backtrace This is the backtrace generated while it's retrieving the message. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=253115 psankar@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |jimmyk@novell.com ------- Comment #2 from psankar@novell.com 2007-03-15 05:25 MST ------- Probably the server was experiencing heavy load at that time. How does it work now ? Does it happen always ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=253115 jimmyk@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|jimmyk@novell.com | ------- Comment #3 from jimmyk@novell.com 2007-03-15 14:08 MST ------- I would estimate the it happens for 90% of my messages and has been happening daily for over a month. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=253115 sragavan@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |psankar@novell.com |evolution@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=253115 psankar@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |jimmyk@novell.com ------- Comment #4 from psankar@novell.com 2007-03-26 03:19 MST ------- 1) Launch gnome-terminal 2) Type: export GROUPWISE_DEBUG=1 3) Start Evolution When you are seeing a long delay in mail-fetching, alt+tab and go to this termnial and see what is displayed in the terminal. Whether a getItemRequest of getItemResponse. You need to see the terminal before the mail is displayed. You shouldn't have any problem seeing it if it happens 90% of the times for you. This will help us to identify if the response from the server is slow. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=253115 jimmyk@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|jimmyk@novell.com | ------- Comment #5 from jimmyk@novell.com 2007-03-26 14:58 MST ------- Here's the output, it popped this up immediately and did not output any else before, after, or during a message retrieval.
GROUPWISE_DEBUG=1 evolution CalDAV Eplugin starting up ... ** (evolution-2.8:11879): DEBUG: mailto URL command: evolution %s ** (evolution-2.8:11879): DEBUG: mailto URL program: evolution get jimmyk imap://jimmyk@wal-1.novell.com/ Find Items 0
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https://bugzilla.novell.com/show_bug.cgi?id=253115 psankar@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |jimmyk@novell.com ------- Comment #6 from psankar@novell.com 2007-03-27 00:07 MST ------- Are you using IMAP ? If so then you need to export CAMEL_VERBOSE_DEBUG What is the server that your account is in ? If it is wal-3 then, this is likely to be a duplicate of https://bugzilla.novell.com/show_bug.cgi?id=250630 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=253115 psankar@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|jimmyk@novell.com | Resolution| |WORKSFORME ------- Comment #7 from psankar@novell.com 2007-06-12 03:07 MST ------- Please reopen the bug when you are providing the information. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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