[Bug 548909] New: Changing from default timezone to required timezone doesn't update the time
http://bugzilla.novell.com/show_bug.cgi?id=548909 Summary: Changing from default timezone to required timezone doesn't update the time Classification: openSUSE Product: openSUSE 11.2 Version: RC 1 Platform: i686 OS/Version: openSUSE 11.2 Status: NEW Severity: Minor Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: thecoolpcguy@gmail.com QAContact: jsrain@novell.com Found By: --- User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.2 (KHTML, like Gecko) Chrome/4.0.222.12 Safari/532.2 Since my timezone was different from the default choice, I proceeded to select the timezone correct for my region. The new timezone was selected, but the time & date was not updated. "Hardware clock set to UTC" was not checked to reflect my system setup. Reproducible: Always Steps to Reproduce: 1.Start installation 2.Change from default timezone to other 3.Observe the date & time Actual Results: The date & time did not reflect that of my timezone. It remained at the same date and time as set by the default timezone Expected Results: The date and time should've changed to my timezone with necessary changes -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 User jwdonze@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=548909#c1 Jeff Donze <jwdonze@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jwdonze@gmail.com --- Comment #1 from Jeff Donze <jwdonze@gmail.com> 2009-10-24 14:52:38 MDT --- I've noticed this in my testing as well. Language/Keyboard English (US) Region USA Changing from default zone of Eastern to Pacific Additional Observations: A) On actual hardware (PXE Install, with network): 1. "Synchronizing with NTP Server" dialog appears briefly and time is set to default zone. 2. Changing time zone does not change time as indicated in original report. 3. "Hardward clock set to UTC" is not checked by default. B) On VirtualBox (ISO Install, no network): 1. "Synchronizing with NTP Server" dialog does not appear 2. Changing time zone changes time as expected. 3. "Hardward clock set to UTC" is checked by default. C) In both cases (no workaround): 1. Setup indicates "NTP is configured" 2. Zone setting is saved with correct setting 3. NTP is set to manual in YaST2 "Clock and Time Zone" module. - When "Synchronize with NTP Server" is selected, no servers are listed in the drop down (which is fine) - Simply clicking "Configure" will yield the following error: "Invalid NTP server hostname" - You have to enter text in the drop down box before the configure button will work (any text will do) - Once you get into the "Advanced "New Synchronization" dialog, you can configure NTP (I didn't try saving at this point, but it looked like it was working) D) Workaround During Setup, if you click the "Change" button after selecting a new time zone, then click "Accept", the time is updated as expected and NTP is configured properly. After setup completes, changing from "Synchronize with NTP Server" to "Manually" in YaST2 "Clock and Time Zone" module is not saved. No error is given, it just reverts the "Manually" setting. For what it's worth, I can recall having problems with this part of the installation since as far back as 10.2 when I moved out of the default zone. I've always done the workaround described above, sometimes also clicking the "Synchronize Now" button during installation. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 User jwdonze@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=548909#c2 --- Comment #2 from Jeff Donze <jwdonze@gmail.com> 2009-10-24 14:56:41 MDT --- Correction: D) Workaround: it reverts the "Synchronize with NTP Server" setting. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 Andreas Jaeger <aj@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |yast2-maintainers@suse.de |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 User aj@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=548909#c3 Andreas Jaeger <aj@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |artem.koltsov@gmail.com --- Comment #3 from Andreas Jaeger <aj@novell.com> 2009-10-26 23:24:43 MDT --- *** Bug 549895 has been marked as a duplicate of this bug. *** http://bugzilla.novell.com/show_bug.cgi?id=549895 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 User mzugec@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=548909#c4 Michal Zugec <mzugec@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |mzugec@novell.com Info Provider| |thecoolpcguy@gmail.com AssignedTo|yast2-maintainers@suse.de |jsuchome@novell.com --- Comment #4 from Michal Zugec <mzugec@novell.com> 2009-10-29 07:09:05 MDT --- please attach YaST logs http://en.opensuse.org/Bugs/YaST#I_reported_a_YaST2_bug.2C_and_now_I_am_aske... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 User artem.koltsov@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=548909#c5 Artem Koltsov <artem.koltsov@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|thecoolpcguy@gmail.com | --- Comment #5 from Artem Koltsov <artem.koltsov@gmail.com> 2009-10-29 21:06:30 MDT --- Created an attachment (id=324793) --> (http://bugzilla.novell.com/attachment.cgi?id=324793) logs from the system described in the bug 549895 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 User jsuchome@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=548909#c6 Jiří Suchomel <jsuchome@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jsuchome@novell.com Info Provider| |hvogel@novell.com --- Comment #6 from Jiří Suchomel <jsuchome@novell.com> 2009-11-03 01:34:08 MST --- According to the log, there's this message from /sbin/hwclock when YaST is trying to call it for the time change: Cannot access the Hardware Clock via any known method. Use the --debug option to see the details of our search for an access method. Hendrik? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 User artem.koltsov@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=548909#c7 --- Comment #7 from Artem Koltsov <artem.koltsov@gmail.com> 2009-11-03 21:12:00 MST --- Maybe this will be helpful? # /sbin/hwclock Cannot access the Hardware Clock via any known method. Use the --debug option to see the details of our search for an access method. # /sbin/hwclock --debug hwclock from util-linux-ng 2.16 hwclock: Open of /dev/rtc failed, errno=2: No such file or directory. No usable clock interface found. Cannot access the Hardware Clock via any known method. # -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 http://bugzilla.novell.com/show_bug.cgi?id=548909#c8 Jiří Suchomel <jsuchome@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|jsuchome@novell.com |hvogel@novell.com --- Comment #8 from Jiří Suchomel <jsuchome@novell.com> 2009-12-16 12:58:55 UTC --- There seems to be hardware or hwclock problem... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 http://bugzilla.novell.com/show_bug.cgi?id=548909#c Petr Uzel <puzel@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 http://bugzilla.novell.com/show_bug.cgi?id=548909#c10 Petr Uzel <puzel@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |artem.koltsov@gmail.com --- Comment #10 from Petr Uzel <puzel@novell.com> 2010-06-23 10:56:23 UTC --- (In reply to comment #7)
Maybe this will be helpful?
# /sbin/hwclock Cannot access the Hardware Clock via any known method. Use the --debug option to see the details of our search for an access method. # /sbin/hwclock --debug hwclock from util-linux-ng 2.16 hwclock: Open of /dev/rtc failed, errno=2: No such file or directory. No usable clock interface found. Cannot access the Hardware Clock via any known method.
Artem, was this observed during installation, or from already installed system? Either way, could you please provide output of - modprobe -nv rtc_cmos - ls -la /dev/rtc* - find /sys -name "rtc*" - dmesg from the system where hwclock does not work? Thanks -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 http://bugzilla.novell.com/show_bug.cgi?id=548909#c11 Artem Koltsov <artem.koltsov@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED InfoProvider|artem.koltsov@gmail.com | --- Comment #11 from Artem Koltsov <artem.koltsov@gmail.com> 2010-06-25 04:38:28 UTC --- Created an attachment (id=371678) --> (http://bugzilla.novell.com/attachment.cgi?id=371678) dmesg output from the system when hwclock does not work -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 http://bugzilla.novell.com/show_bug.cgi?id=548909#c12 --- Comment #12 from Artem Koltsov <artem.koltsov@gmail.com> 2010-06-25 04:40:58 UTC --- Output of the commands and dmesg is in the attachment. It looks like this is ongoing issue with this system, not just during the installation. # modprobe -nv rtc_cmos builtin rtc_cmos # ls -la /dev/rtc* ls: cannot access /dev/rtc*: No such file or directory # find /sys -name "rtc*" /sys/class/rtc -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=548909 http://bugzilla.novell.com/show_bug.cgi?id=548909#c13 Petr Uzel <puzel@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|puzel@novell.com |kernel-maintainers@forge.pr | |ovo.novell.com --- Comment #13 from Petr Uzel <puzel@novell.com> 2010-06-25 08:17:13 UTC --- Thanks for the info. This looks like a kernel (or hardware??) issue - maybe related to bnc#326490. Reassigning to kernel gurus. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=548909 https://bugzilla.novell.com/show_bug.cgi?id=548909#c14 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |WONTFIX --- Comment #14 from Jeff Mahoney <jeffm@novell.com> 2010-09-22 20:42:37 UTC --- openSUSE 11.2 is in security-maintenance mode. Please reopen if this issue still occurs with 11.3 or Factory. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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