[Bug 827196] New: KDE Printer Control Module needs root password Two Times

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bugzilla_noreply＠novell.com

28 Jun 2013 28 Jun '13

04:33

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c0 Summary: KDE Printer Control Module needs root password Two Times Classification: openSUSE Product: openSUSE 12.3 Version: Final Platform: x86-64 OS/Version: openSUSE 12.3 Status: NEW Severity: Minor Priority: P5 - None Component: Printing AssignedTo: jsmeix@suse.com ReportedBy: lloncosky@gmail.com QAContact: jsmeix@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1548.0 Safari/537.36 SUSE/29.0.1548.0 When you activate KDE Printer Control Module from Kickstart menu it asks for Root password. You then have to enter root password Again to change any settings in printer options. Reproducible: Always Steps to Reproduce: 1.open kde printer control module and enter root password 2.click on configure in the printer module window 3.change some settings and click apply and enter root password Expected Results: I do not expect to enter the root password two times to change printer settings. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

28 Jun 28 Jun

08:30

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c1 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Printing |KDE3 CC| |jsmeix@suse.com Found By|--- |Community User AssignedTo|jsmeix@suse.com |anixx@opensuse.org QAContact|jsmeix@suse.com |qa-bugs@suse.de --- Comment #1 from Johannes Meixner 2013-06-28 04:30:46 CEST --- I don't know if the "KDE Printer Control Module" belongs to KDE3 or KDE4. I just guess and set the Bugzilla component to KDE3. FYI: KDE modules belong to the Bugzilla component KDE. The Bugzilla component Printing is primarily meant for the base printing system (CUPS and printer driver packages) but not for user application programs that provide printing related functionality, compare its matching Printing development project in the openSUSE build service https://build.opensuse.org/project/show?project=Printing -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:43

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c2 Carlos Robinson changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |carlos.e.r@opensuse.org --- Comment #2 from Carlos Robinson 2013-06-28 06:43:45 UTC --- I hit this same problem (or very similar) using XFCE in 12.3, I get prompted for root's password to cancel a user print job (see attached screenshot). However, if I go to CUPs web page, I can cancel the jobs without any password. The error message mentions "org.opensuse.cupspkhelper.mechanism.job-edit". It is not a KDE problem, IMHO. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:44

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c3 Carlos Robinson changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Minor |Normal --- Comment #3 from Carlos Robinson 2013-06-28 06:44:53 UTC --- It is not a minor problem. Wait till Linus Torvalds sees it - do you remember the last time? >:-P -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:50

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c4 --- Comment #4 from Carlos Robinson 2013-06-28 06:50:54 UTC --- Created an attachment (id=546165) --> (http://bugzilla.novell.com/attachment.cgi?id=546165) screenshot of root prompt in xfce -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

13:15

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c5 --- Comment #5 from Johannes Meixner 2013-06-28 09:15:55 CEST --- I don't know if the "KDE Printer Control Module" also uses cups-pk-helper. Regarding cups-pk-helper, see http://www.freedesktop.org/wiki/Software/cups-pk-helper/ "cups-pk-helper is a PolicyKit helper to configure cups with fine-grained privileges." If the issue is related to cups-pk-helper, the root cause could be that those fine-grained PolicyKit privileges must be restrictive by default, compare bnc#752454 But the initial comment#0 here is not about whether or not the root password is requested at all but that this password is requested twice and that could be an issue only in the "KDE Printer Control Module" - i.e. an issue in that KDE module. Please do not mix up different issues (even if they look similar they are actually different) in one same bug because usually then it gets moved around for some time and finally it ends up nowhere. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

14:13

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c6 --- Comment #6 from Lee Loncosky 2013-06-28 08:13:06 UTC --- (In reply to comment #1)

...

I don't know if the "KDE Printer Control Module" belongs to KDE3 or KDE4. I just guess and set the Bugzilla component to KDE3.

FYI: KDE modules belong to the Bugzilla component KDE.

The Bugzilla component Printing is primarily meant for the base printing system (CUPS and printer driver packages) but not for user application programs that provide printing related functionality, compare its matching Printing development project in the openSUSE build service https://build.opensuse.org/project/show?project=Printing

It is KDE4, I missed that somehow. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

14:30

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c7 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Component|KDE3 |KDE4 Applications Platform|x86-64 |All AssignedTo|anixx@opensuse.org |kde-maintainers@suse.de --- Comment #7 from Johannes Meixner 2013-06-28 10:30:08 CEST --- ... and I guess it does not depend on the platform (currently x86_64) but happens on "all" platforms. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

14:51

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c8 Carlos Robinson changed: What |Removed |Added ---------------------------------------------------------------------------- Component|KDE4 Applications |KDE3 Platform|All |x86-64 --- Comment #8 from Carlos Robinson 2013-06-28 08:51:47 UTC --- (In reply to comment #5)

...

But the initial comment#0 here is not about whether or not the root password is requested at all but that this password is requested twice and that could be an issue only in the "KDE Printer Control Module" - i.e. an issue in that KDE module.

In the forum he complained about getting asked for the root password, and I explained to him how to use the cups web interface instead. I asked him to report on Bugzilla. Ok, creating a new bug: Bug 827331 - Desktop ask for root password to cancel user print jobs. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

15:11

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c9 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |carlos.e.r@opensuse.org --- Comment #9 from Johannes Meixner 2013-06-28 11:11:44 CEST --- Carlos Robinson, why did you change back the platform from "all" to "x86_64"? What did you reproduce that indicates that the issue here depend on the platform and happens only on "x86_64"? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

17:03

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c10 Carlos Robinson changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Platform|x86-64 |All InfoProvider|carlos.e.r@opensuse.org | --- Comment #10 from Carlos Robinson 2013-06-28 11:03:08 UTC --- (In reply to comment #9)

...

Carlos Robinson, why did you change back the platform from "all" to "x86_64"?

I assure you I did not. It must be a glitch of the bugzilla system or firefox, but I must be emphatic that I did not myself change it. Going back to the email I see that it appears as if I did change it. But as I did not, it must have been some automatism that I can not understand. Now I change it back to All. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

17:07

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c11 --- Comment #11 from Carlos Robinson 2013-06-28 11:07:41 UTC --- It is possible, that scrolling the page using the scroll wheel, and the mouse pointer to be in the center of the page, that items in the drop lists change? I'm trying to reproduce the failure, but I can't. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

30 Jun 30 Jun

04:18

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c12 --- Comment #12 from Lee Loncosky 2013-06-30 04:18:21 UTC --- (In reply to comment #1)

...

I don't know if the "KDE Printer Control Module" belongs to KDE3 or KDE4. I just guess and set the Bugzilla component to KDE3.

FYI: KDE modules belong to the Bugzilla component KDE.

The Bugzilla component Printing is primarily meant for the base printing system (CUPS and printer driver packages) but not for user application programs that provide printing related functionality, compare its matching Printing development project in the openSUSE build service https://build.opensuse.org/project/show?project=Printing

Why is this still listed as KDE3, I have already indicated it is KDE4. As far as comment #7, I have no idea since all my machines are x64 hence the original hardware tag I entered. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

04:27

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c13 Lee Loncosky changed: What |Removed |Added ---------------------------------------------------------------------------- Component|KDE3 |KDE4 Workspace --- Comment #13 from Lee Loncosky 2013-06-30 04:27:12 UTC --- (In reply to comment #1)

...

I don't know if the "KDE Printer Control Module" belongs to KDE3 or KDE4. I just guess and set the Bugzilla component to KDE3.

FYI: KDE modules belong to the Bugzilla component KDE.

The Bugzilla component Printing is primarily meant for the base printing system (CUPS and printer driver packages) but not for user application programs that provide printing related functionality, compare its matching Printing development project in the openSUSE build service https://build.opensuse.org/project/show?project=Printing

bugzilla_noreply＠novell.com

04:49

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c14 --- Comment #14 from Lee Loncosky 2013-06-30 04:49:00 UTC --- (In reply to comment #13)

...

(In reply to comment #1)

...
I don't know if the "KDE Printer Control Module" belongs to KDE3 or KDE4. I just guess and set the Bugzilla component to KDE3.

FYI: KDE modules belong to the Bugzilla component KDE.

The Bugzilla component Printing is primarily meant for the base printing system (CUPS and printer driver packages) but not for user application programs that provide printing related functionality, compare its matching Printing development project in the openSUSE build service https://build.opensuse.org/project/show?project=Printing

Why is this still listed as KDE3, I have already indicated it is KDE4. As far as comment #7, I have no idea since all my machines are x64 hence the original hardware tag I entered.

Ok nevermind, I figure out how to change the setting. I was not looking for settings at the bottom of the web page and the way chromium displays this page the commit button looks like the last thing on the page. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

2 Jul 2 Jul

18:22

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c15 Hrvoje Senjan changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |hrvoje.senjan@gmail.com InfoProvider| |lloncosky@gmail.com --- Comment #15 from Hrvoje Senjan 2013-07-02 18:22:36 UTC --- @Lee, if i understand correctly, the issue is that you have to enter password twice? On entering the kcm, and changing a setting? I cannot reproduce, but i am using KDE workspace 4.11 (4.10.90) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

20:59

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c16 --- Comment #16 from Lee Loncosky 2013-07-02 20:59:40 UTC --- (In reply to comment #15)

...

@Lee, if i understand correctly, the issue is that you have to enter password twice? On entering the kcm, and changing a setting? I cannot reproduce, but i am using KDE workspace 4.11 (4.10.90)

You are correct, I have to enter the root password 2 times to get the paper size changed on my printer. I see for some reason I have not recorded the version of KDE I am using. I am on another machine at the moment so here is the bug from kde https://bugs.kde.org/show_bug.cgi?id=321650 I have not checked any of these other pcs here but I can and report here if you think it would help. So 4.10.90 is ahead of 4.10.1 correct? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

21:05

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c17 Hrvoje Senjan changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.kde.org/show_b | |ug.cgi?id=321650 --- Comment #17 from Hrvoje Senjan 2013-07-02 21:05:26 UTC --- (In reply to comment #16)

...

So 4.10.90 is ahead of 4.10.1 correct? Yes. That is second beta of KDE 4.11.

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bugzilla_noreply＠novell.com

9 Jul 9 Jul

23:28

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c18 Lee Loncosky changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|lloncosky@gmail.com | --- Comment #18 from Lee Loncosky 2013-07-09 23:28:08 UTC --- Do we still need the version, it is listed as 4.10.4 "release 569". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

23:30

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c19 --- Comment #19 from Carlos Robinson 2013-07-09 23:30:23 UTC --- (In reply to comment #10)

...

(In reply to comment #9)

...
Carlos Robinson, why did you change back the platform from "all" to "x86_64"?

I assure you I did not. It must be a glitch of the bugzilla system or firefox, but I must be emphatic that I did not myself change it.

That is Bug 828779 - Firefox refresh badly on Bugzilla -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

13 Apr 13 Apr

06:55

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

https://bugzilla.novell.com/show_bug.cgi?id=827196 https://bugzilla.novell.com/show_bug.cgi?id=827196#c20 Christian Trippe changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |illumilore@gmail.com --- Comment #20 from Christian Trippe 2014-04-13 06:55:26 UTC --- *** Bug 864122 has been marked as a duplicate of this bug. *** http://bugzilla.novell.com/show_bug.cgi?id=864122 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10 Nov 10 Nov

08:24

New subject: [Bug 827196] KDE Printer Control Module needs root password Two Times

http://bugzilla.novell.com/show_bug.cgi?id=827196 http://bugzilla.novell.com/show_bug.cgi?id=827196#c21 Jiri Slaby changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |jslaby@suse.com Resolution|--- |WONTFIX --- Comment #21 from Jiri Slaby --- This version is out of maintenance, if you still see the problem, please reopen and move the bug to a more recent product. -- You are receiving this mail because: You are on the CC list for the bug.

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[Bug 827196] New: KDE Printer Control Module needs root password Two Times

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