[Bug 948914] New: During installation with KDE as default the installer switches back to start after installing "image KDE" - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 948914] New: During installation with KDE as default the installer switches back to start after installing "image KDE"

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bugzilla_noreply＠novell.com

5 Oct 2015 5 Oct '15

21:34

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 Bug ID: 948914 Summary: During installation with KDE as default the installer switches back to start after installing "image KDE" Classification: openSUSE Product: openSUSE Distribution Version: 42.1 Beta 1 Hardware: x86-64 OS: SUSE Other Status: NEW Severity: Normal Priority: P5 - None Component: Installation Assignee: yast2-maintainers@suse.de Reporter: M.Peters40@kpnplanet.nl QA Contact: jsrain@suse.com Found By: --- Blocker: --- Created attachment 650247 --> http://bugzilla.opensuse.org/attachment.cgi?id=650247&action=edit Screen Terminal 3 (alt-F3) Installing openSuse 42.1 Beta 1 with all the defaults selected. (only change language to "Dutch") Try to install KDE All went well until the images gets installed. After installing the image "KDE" the installation switches back to the start and to "text mode" After selection the defaults (in text mode!) the installation starts over and again, after installing image "KDE" switches back to the begin and in text mode and keeps repeating this! The terminals on 2, 5, 6 and 9 are useless (do not accept any key!) After selecting "Expert" -> "Start shell" I do get a shell and I can enter some commands. There is a y2log and a y2start.log but I have no knowledge how to retrieve them from the system in this state. Made some pictures from the resulting screens on terminal 3 en terminal 4 and the last page from the y2log file (very big file!) and 2 screens from the complete y2start.log. See attachments with title "Screen Terminal 3 (alt-F3)", "Screen Terminal 4 (alt-F4)", "Screen y2log last page", "Screen y2start.log page 1" and "Screen y2start.log page 2" -- You are receiving this mail because: You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

5 Oct 5 Oct

21:36

New subject: [Bug 948914] During installation with KDE as default the installer switches back to start after installing "image KDE"

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 http://bugzilla.opensuse.org/show_bug.cgi?id=948914#c1 --- Comment #1 from M.B. Peters --- Created attachment 650248 --> http://bugzilla.opensuse.org/attachment.cgi?id=650248&action=edit Screen Terminal 4 (alt-F4) -- You are receiving this mail because: You are on the CC list for the bug.

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21:37

New subject: [Bug 948914] During installation with KDE as default the installer switches back to start after installing "image KDE"

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 http://bugzilla.opensuse.org/show_bug.cgi?id=948914#c2 --- Comment #2 from M.B. Peters --- Created attachment 650249 --> http://bugzilla.opensuse.org/attachment.cgi?id=650249&action=edit Screen y2start.log page 1 -- You are receiving this mail because: You are on the CC list for the bug.

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21:39

New subject: [Bug 948914] During installation with KDE as default the installer switches back to start after installing "image KDE"

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 http://bugzilla.opensuse.org/show_bug.cgi?id=948914#c3 --- Comment #3 from M.B. Peters --- Created attachment 650251 --> http://bugzilla.opensuse.org/attachment.cgi?id=650251&action=edit Screen y2start.log page 2 -- You are receiving this mail because: You are on the CC list for the bug.

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21:40

New subject: [Bug 948914] During installation with KDE as default the installer switches back to start after installing "image KDE"

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 http://bugzilla.opensuse.org/show_bug.cgi?id=948914#c4 --- Comment #4 from M.B. Peters --- Created attachment 650252 --> http://bugzilla.opensuse.org/attachment.cgi?id=650252&action=edit Screen y2log last page -- You are receiving this mail because: You are on the CC list for the bug.

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6 Oct 6 Oct

02:05

New subject: [Bug 948914] During installation with KDE as default the installer switches back to start after installing "image KDE"

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 PatrickD Garvey changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |PatrickDGarveyt@gMail.com -- You are receiving this mail because: You are on the CC list for the bug.

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15 Oct 15 Oct

15:22

New subject: [Bug 948914] During installation with KDE as default the installer switches back to start after installing "image KDE"

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 http://bugzilla.opensuse.org/show_bug.cgi?id=948914#c10 M.B. Peters changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(dimstar@opensuse. | |org) | --- Comment #10 from M.B. Peters --- Created attachment 651734 --> http://bugzilla.opensuse.org/attachment.cgi?id=651734&action=edit Var log files Started with boot option "ssh=1" installed from another computer. As the bug occurred the connection was closed. Started text install with ssh enabled and did a scp from the other computer and finally retrieved the file I crafted on the buggy computer (var.tar.gz) Hope that this is of some help. -- You are receiving this mail because: You are on the CC list for the bug.

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15:26

New subject: [Bug 948914] During installation with KDE as default the installer switches back to start after installing "image KDE"

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 http://bugzilla.opensuse.org/show_bug.cgi?id=948914#c11 --- Comment #11 from M.B. Peters --- Tried to install tumbleweed with KDE as default desktop. Went without any problems. For the time being revert to 13.2 -- You are receiving this mail because: You are on the CC list for the bug.

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17 Oct 17 Oct

12:48

New subject: [Bug 948914] During installation with KDE as default the installer switches back to start after installing "image KDE"

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 http://bugzilla.opensuse.org/show_bug.cgi?id=948914#c15 M.B. Peters changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(M.Peters40@kpnpla | |net.nl) | --- Comment #15 from M.B. Peters --- (In reply to Ladislav Slezak from comment #13)

From the log:

2015-10-15 17:07:18 <1> 192.168.2.10(4138) [Ruby] modules/ImageInstallation.rb:294 Untarring image kde-meta-x86_64.tar.xz (kde-meta-x86_64.tar.xz) to /mnt ... 2015-10-15 17:07:18 <1> 192.168.2.10(4138) [zypp++] ExternalProgram.cc(start_program):249 Executing '/bin/mount' '-t' 'iso9660' '-o' 'ro' '/dev/disk/by-id/ata-SONY_DVD_RW_AW-G170A' '/mnt/var/tmp/AP_0xHLArK6' 2015-10-15 17:07:18 <1> 192.168.2.10(4138) [zypp++] ExternalProgram.cc(start_program):412 pid 5955 launched 2015-10-15 17:07:24 <1> 192.168.2.10(4138) [zypp++] Mount.cc(mount):109 stdout: mount: wrong fs type, bad option, bad superblock on /dev/sr0, 2015-10-15 17:07:24 <1> 192.168.2.10(4138) [zypp++] Mount.cc(mount):109 stdout: missing codepage or helper program, or other error 2015-10-15 17:07:24 <1> 192.168.2.10(4138) [zypp++] Mount.cc(mount):109 stdout: 2015-10-15 17:07:24 <1> 192.168.2.10(4138) [zypp++] Mount.cc(mount):109 stdout: In some cases useful info is found in syslog - try 2015-10-15 17:07:24 <1> 192.168.2.10(4138) [zypp++] Mount.cc(mount):109 stdout: dmesg | tail or so. 2015-10-15 17:07:24 <1> 192.168.2.10(4138) [zypp++] ExternalProgram.cc(checkStatus):506 Pid 5955 exited with status 32 2015-10-15 17:07:24 <1> 192.168.2.10(4138) [zypp++] Mount.cc(Status):262 exit code: 32

So the medium could not be mounted. Interestengly, the kde-x86_64.tar.xz image was deployed correctly just before this problematic image:

2015-10-15 17:06:47 <1> 192.168.2.10(4138) [Ruby] modules/ImageInstallation.rb:294 Untarring image kde-x86_64.tar.xz (kde-x86_64.tar.xz) to /mnt ... 2015-10-15 17:06:47 <1> 192.168.2.10(4138) [zypp++] ExternalProgram.cc(start_program):249 Executing '/bin/mount' '-t' 'iso9660' '-o' 'ro' '/dev/disk/by-id/ata-SONY_DVD_RW_AW-G170A' '/mnt/var/tmp/AP_0xt0SVTF' 2015-10-15 17:06:47 <1> 192.168.2.10(4138) [zypp++] ExternalProgram.cc(start_program):412 pid 5924 launched 2015-10-15 17:06:48 <1> 192.168.2.10(4138) [zypp++] ExternalProgram.cc(checkStatus):513 Pid 5924 successfully completed 2015-10-15 17:06:48 <1> 192.168.2.10(4138) [zypp++] Mount.cc(Status):262 exit code: 0

That's really strange, maybe there is a HW problem or the medium is broken. Boot from the medium and select the "Check Installation Media" menu item to verify it.

Please attach the "dmesg" output to see the error details as suggested in the "mount" error message.

BUILD 0186 (old DVD) (Beta 1) Did a "Check Installation Media" returned with: "No Errors Found" Wrote the same ISO to a USB stick and tried to install... Went without any problems, installation worked just fine. Wrote the same ISO to a new DVD did a "Check Installation Media" returned with: "No Errors Found" tried to install from the DVD and the same problem occurred. BUILD 0235 (RC 1) Wrote ISO to DVD did a "Check Installation Media" returned with: "No Errors Found". Install went without any problems The DVD from Build 0185 looks faulty (2 times). The media check program is not smart enough to detect the problem. (Does everyone install from USB? Or am I the only one with this problem?) Now the problem "went away" in build 0235 are you still interested in the dmesg log? -- You are receiving this mail because: You are on the CC list for the bug.

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6 Nov 6 Nov

08:43

New subject: [Bug 948914] During installation with KDE as default the installer switches back to start after installing "image KDE"

http://bugzilla.opensuse.org/show_bug.cgi?id=948914 Ludwig Nussel changed: What |Removed |Added ---------------------------------------------------------------------------- Version|Leap 42.1 Beta 1 |Leap 42.1 -- You are receiving this mail because: You are on the CC list for the bug.

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