[Bug 226692] New: OOo startup script causes seg fault
https://bugzilla.novell.com/show_bug.cgi?id=226692 Summary: OOo startup script causes seg fault Product: openSUSE 10.2 Version: RC 5 Platform: i686 OS/Version: SuSE Other Status: NEW Severity: Critical Priority: P5 - None Component: OpenOffice.org AssignedTo: eward@novell.com ReportedBy: james@usr-local-bin.org QAContact: qa@suse.de When trying to start OOo using the startup script /usr/lib/ooo-2.0/program/soffice it seg faults with the error that is below. It's not a problem with the binary itself - running /usr/lib/ooo-2.0/program/soffice.bin directly works fine - it must be a problem with the script. This is the error: ogley@riggwelter:~> oowriter /usr/lib/ooo-2.0/program/soffice: line 254: 13495 Segmentation fault "$sd_prog/$sd_binary" "$@" ** (process:13470): WARNING **: Unknown error forking main binary / abnormal early exit ... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 eward@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |james@usr-local-bin.org ------- Comment #1 from eward@novell.com 2006-12-07 10:18 MST ------- I was unable to duplicate this issue on the following test machines using the "/usr/lib/ooo-2.0/program/soffice" command from a terminal: - openSUSE 10.2 RC5 i586 GNOME default install with the following OpenOffice rpm packages installed: OpenOffice_org-templates-en-2.0.4-10 OpenOffice_org-templates-presentation-layouts-2.0.4-10 OpenOffice_org-2.0.4-38 OpenOffice_org-templates-labels-a4-1.0-3 OpenOffice_org-templates-labels-letter-1.0-3 OpenOffice_org-gnome-2.0.4-38 OpenOffice_org-debuginfo-2.0.4-38 - openSUSE 10.2 RC2 i586 KDE default install with the following OpenOffice rpm packages installed: OpenOffice_org-2.0.4-36 OpenOffice_org-gnome-2.0.4-36 James, could you please provide us with additional information like the installed OpenOffice packages, what type of OS install you did (ie upgrade or clean install), etc? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 eward@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|eward@novell.com |pmladek@novell.com Status|NEEDINFO |NEW Info Provider|james@usr-local-bin.org | ------- Comment #2 from eward@novell.com 2006-12-07 10:25 MST ------- Petr, maybe you could provide some insight as well why line 254 from the soffice script: wait $! would cause this issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 eward@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |james@usr-local-bin.org -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 ------- Comment #3 from eward@novell.com 2006-12-07 10:53 MST ------- I should also note that I tried each of the following commands as well from the command line without issue: /usr/bin/oobase /usr/bin/oocalc /usr/bin/ooconfig /usr/bin/oodraw /usr/bin/ooffice /usr/bin/oofromtemplate /usr/bin/ooimpress /usr/bin/oomath /usr/bin/ootool /usr/bin/ooweb /usr/bin/oowriter /usr/bin/soffice Also, the list of installed OOo rpm packages for the KDE environment in comment #1 was incorrect and should have been: OpenOffice_org-Quickstarter-1.0-512 OpenOffice_org-2.0.4-36 OpenOffice_org-kde-2.0.4-36 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 ------- Comment #4 from pmladek@novell.com 2006-12-08 03:50 MST ------- Hmm, I think that I have seen this crash in the past but was not able to reproduce it. James, are you able to reproduce it? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 james@usr-local-bin.org changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|james@usr-local-bin.org | ------- Comment #5 from james@usr-local-bin.org 2006-12-08 04:52 MST -------
James, could you please provide us with additional information like the installed OpenOffice packages, what type of OS install you did (ie upgrade or clean install), etc?
ogley@riggwelter:~> rpm -qa | grep OpenO OpenOffice_org-2.0.4-38 OpenOffice_org-gnome-2.0.4-38 I upgraded to the latest Factory (which is basically 10.2) using Smart.
James, are you able to reproduce it?
Yes - happens every time -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 pmladek@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kendy@novell.com, mmeeks@novell.com Status|ASSIGNED |NEEDINFO Info Provider| |james@usr-local-bin.org ------- Comment #6 from pmladek@novell.com 2006-12-08 08:01 MST ------- I think the most important is the warning: WARNING **: Unknown error forking main binary / abnormal early exit ... It is printed by /usr/lib/ooo-2.0/program/ooqstart Could you please attach the strace.log from the following command? strace -f -tt -s 512 -o ~/.strace.log /usr/bin/oowriter Compress the log using bzip2 before you attach it, please. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 ------- Comment #7 from james@usr-local-bin.org 2006-12-08 10:16 MST ------- Created an attachment (id=108923) --> (https://bugzilla.novell.com/attachment.cgi?id=108923&action=view) strace log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 ------- Comment #8 from kendy@novell.com 2006-12-11 07:39 MST ------- James, what exactly does /usr/lib/ooo-2.0/program/soffice.bin do, please? (Probably change directory to /usr/lib/ooo-2.0/program before trying.) Starts, or not? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 ------- Comment #9 from james@usr-local-bin.org 2006-12-12 01:42 MST ------- (In reply to comment #8)
James, what exactly does /usr/lib/ooo-2.0/program/soffice.bin do, starts, or not?
As I said in the initial report, it starts and runs fine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 ------- Comment #10 from kendy@novell.com 2006-12-12 06:05 MST ------- OK. So - the last interesting thing before the segv is open("/usr/lib/tls/libnvidia-tls.so.1", O_RDONLY) = 11 Please, could you try to do 'unset LD_LIBRARY_PATH' just before running soffice/ooffice/oocalc/whatever that crashed ;-) ? Could you try _without_ the binary nvidia driver? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 ------- Comment #11 from james@usr-local-bin.org 2006-12-19 02:18 MST ------- Sorry, before I got round to doing this, I updated to the latest Factory and it now works fine. Interestingly, the OOo packages were not updated. When I update my wife's machine to 10.2, I'll see if I can replicate it there. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=226692 kendy@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|james@usr-local-bin.org | Resolution| |WONTFIX ------- Comment #12 from kendy@novell.com 2007-01-08 09:16 MST ------- Good :-), closing. Please feel free to reopen if you see the symptoms again. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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