[Bug 523335] New: Kernel Update breaks USB/Networking on Lenovo ThinkPad T60p
http://bugzilla.novell.com/show_bug.cgi?id=523335 User abockover@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c1 Summary: Kernel Update breaks USB/Networking on Lenovo ThinkPad T60p Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: i586 OS/Version: Other Status: NEW Severity: Critical Priority: P5 - None Component: Kernel AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: abockover@novell.com QAContact: qa@suse.de Found By: --- I installed the latest kernel update (PAE) pushed into the 11.1 updates channel, and found that after rebooting, my USB mouse no longer worked, and most critically, networking was completely broken, at least through NetworkManager (no wired or wireless). Luckily I had an 11.1 DVD in my office, so I restored the kernel from CD manually, which fixed the regressions. Of course, for those not lucky enough to have a restore DVD, or know exactly what to do, this is a giant regression. The uname -a from the updated/broken kernel: Linux linux-2awc 2.6.27.23-0.1-pae #1 SMP 2009-05-26 17:02:05 -0400 i686 i686 i386 GNU/Linux -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User abockover@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c1 --- Comment #1 from Aaron Bockover <abockover@novell.com> 2009-07-18 17:39:42 MDT --- Created an attachment (id=305981) --> (http://bugzilla.novell.com/attachment.cgi?id=305981) Hopefully useful debugging/message information around broken kernel update dmesg, uname -a, and /var/log/messages from boot of broken -pae kernel update -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User meissner@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c2 Marcus Meissner <meissner@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |meissner@novell.com Info Provider| |abockover@novell.com --- Comment #2 from Marcus Meissner <meissner@novell.com> 2009-07-19 02:56:21 MDT --- It seems as if it could not load some modules, like utf8 , likely also not hid or the wlan. Jul 18 19:15:34 linux-2awc kernel: Unable to load NLS charset utf8 is an indicator of this. This could mean: - kernel-pae-base was updated, but not kernel-pae-base - depmod did not run correctly This might mean that depmod -a might not have run correctly during update. Can you attach the packagemanager logs? /var/log/YaST2/ for yast2, /var/log/pk_backend_zypp for PackageKit (when using the desktop applet). -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User abockover@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c3 --- Comment #3 from Aaron Bockover <abockover@novell.com> 2009-07-20 09:05:24 MDT --- Created an attachment (id=306187) --> (http://bugzilla.novell.com/attachment.cgi?id=306187) Package Management Logs Hopefully this is useful :) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User abockover@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c4 Aaron Bockover <abockover@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW CC| |abockover@novell.com Info Provider|abockover@novell.com | --- Comment #4 from Aaron Bockover <abockover@novell.com> 2009-07-20 09:06:00 MDT --- Provided NEEDINFO. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User meissner@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c5 --- Comment #5 from Marcus Meissner <meissner@novell.com> 2009-07-20 09:37:33 MDT --- package-mgmt-logs/var_log_YaST2/y2logs shows that only kernel-pae-base-2.6.27.23-... was installed, but not kernel-pae-2.6.27.23- reading the log it seems as if something (you?) aborted the update after some errors from download.opensuse.org, so it was only half-applied. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User abockover@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c6 --- Comment #6 from Aaron Bockover <abockover@novell.com> 2009-07-20 19:28:08 MDT --- I didn't terminate anything. PackageKit was installing the updates, and it then appeared to have finished. I will re-run the update process. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User meissner@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c7 --- Comment #7 from Marcus Meissner <meissner@novell.com> 2009-07-21 02:28:28 MDT --- at least y2log shows an abort in the middle. this seems very dangerous if packagekit does abort updates half=-way without notifying the user. run "rpm -qa|grep kernel-pae" to see if it updated all kernel packages (-base and -extra too) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 shuang qiu <sqiu@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sqiu@novell.com AssignedTo|bnc-team-screening@forge.pr |kernel-maintainers@forge.pr |ovo.novell.com |ovo.novell.com -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User meissner@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c8 Marcus Meissner <meissner@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ast@novell.com, | |dmueller@novell.com AssignedTo|kernel-maintainers@forge.pr |sreeves@novell.com |ovo.novell.com | --- Comment #8 from Marcus Meissner <meissner@novell.com> 2009-08-06 05:20:30 MDT --- i have the impression it is a packagekit bug though, since the kernel was only half installed. Scott, how does packagekit react on things that break in the middle of the update, like unavailable downloads? does it try continuing or does it abort? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User sreeves@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c9 Scott Reeves <sreeves@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sreeves@novell.com --- Comment #9 from Scott Reeves <sreeves@novell.com> 2009-08-17 10:48:03 MDT --- Sounds like 2 questions - what does PK generally do on errors and what specifically happened here First question is PK simply calls down into libzypp to do all the work. If libzypp encounters an error it can not handle it reports this error and PK will bubble that error back up to the users. Second question of what happened here - I may be wrong but my best Sherlock Holmes attempt at reading these log files indicates YaST did the partial install. 2009-07-18 17:59:40 - PK reports kernel update + other updates. 2009-07-18 18:08:11 - PK determines to install 4 kernel packages 2009-07-18 18:08:22 - PK finds conflicts during dependency resolution prior to install on package osc. Reports error 2009-07-18 18:08:40 - PK exits 2009-07-18 18:08:44 - YaST is launched presumably to resolve dependency conflicts 2009-07-18 18:09:08 - YaST determines to install 4 kernel packages 2009-07-18 18:11:51 - YaST successfully installs kernel-pae-base 2009-07-18 18:49:59 - YaST install aborted During the time YaST is running PK is not. PK tries a couple times presumably to do some background checking but is locked out because YaST owns the libzypp lock (2009-07-18 18:14:06) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 Scott Reeves <sreeves@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|sreeves@novell.com |bnc-team-screening@forge.pr | |ovo.novell.com -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User meissner@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c10 Marcus Meissner <meissner@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |abockover@novell.com --- Comment #10 from Marcus Meissner <meissner@novell.com> 2009-08-26 09:02:29 MDT --- hmm. so Aaron, did you somehow abort yast2 during update? :/ then we should probably count this as user error. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 shuang qiu <sqiu@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |meissner@novell.com |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=523335 User meissner@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=523335#c11 Marcus Meissner <meissner@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|abockover@novell.com | Resolution| |NORESPONSE --- Comment #11 from Marcus Meissner <meissner@novell.com> 2009-10-02 03:42:19 MDT --- no real good idea what happened here. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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