http://bugzilla.suse.com/show_bug.cgi?id=1149308 http://bugzilla.suse.com/show_bug.cgi?id=1149308#c2 Lubos Kocman changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lubos.kocman@suse.com, | |tchvatal@suse.com Flags| |needinfo?(tchvatal@suse.com | |) --- Comment #2 from Lubos Kocman --- I also feel like my table is an actual helipad. Do you see that tracking issue with LogMeIn (gotomeeting owner) could provide any goods? At least list of recommended chipsets and perhaps respect that on during a new hardware purchase for employees? Lubos -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.suse.com/show_bug.cgi?id=1149308 http://bugzilla.suse.com/show_bug.cgi?id=1149308#c3 Lubos Kocman changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |WONTFIX Flags|needinfo?(tchvatal@suse.com | |) | --- Comment #3 from Lubos Kocman --- Hello, I did contact gotomeeting and briefly described them the issue. subject: Case: 12413959 - Gotomeeting Inquiry to: support-replies@logmein.com> For anybody else who'd like to be on cc. I also forwarded them following information: Only users with NVIDIA in their laptops (typically Optimus), which are unfortunately quite many in the company, are hitting this cpu usage issue as the GPU offloading is disabled. GPU offloading is also disabled in Chrome where the GPU/chipset is not relevant then. All works perfectly only for users with opensource Chromium (not Chrome) and any chipset other than NVIDIA. Lubos -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.suse.com/show_bug.cgi?id=1149308 http://bugzilla.suse.com/show_bug.cgi?id=1149308#c5 Vincent Untz changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |vuntz@suse.com --- Comment #5 from Vincent Untz --- (In reply to Marco Varlese from comment #4)

It isn't just hardware with NVidia being affected... I have a laptop with Intel integrated GPU and have the exact same issue.

Same here. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.suse.com/show_bug.cgi?id=1149308 http://bugzilla.suse.com/show_bug.cgi?id=1149308#c7 --- Comment #7 from Marco Varlese --- (In reply to Tomáš Chvátal from comment #6)

(In reply to Vincent Untz from comment #5)

...

(In reply to Marco Varlese from comment #4)

...

It isn't just hardware with NVidia being affected... I have a laptop with Intel integrated GPU and have the exact same issue.

Same here.

Then provide the traces, the gpu thread can crash, but otherwise the vaapi offloading should work.

See chrome://gpu page.

The only way when it should not really work well is when you are on wayland...

Anyhow this is how it looks on my lappy and it offloads the rendering:

Graphics Feature Status for Hardware GPU Canvas: Hardware accelerated Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Out-of-process Rasterization: Disabled Hardware Protected Video Decode: Hardware accelerated Rasterization: Software only. Hardware acceleration disabled Skia Renderer: Disabled Video Decode: Hardware accelerated Viz Display Compositor: Enabled Viz Hit-test Surface Layer: Enabled Vulkan: Disabled WebGL: Hardware accelerated WebGL2: Hardware accelerated

This is how it will look on unsupported system:

Graphics Feature Status Canvas: Software only, hardware acceleration unavailable Flash: Software only. Hardware acceleration disabled Flash Stage3D: Software only. Hardware acceleration disabled Flash Stage3D Baseline profile: Software only. Hardware acceleration disabled Compositing: Software only. Hardware acceleration disabled Multiple Raster Threads: Enabled Out-of-process Rasterization: Disabled Hardware Protected Video Decode: Disabled Rasterization: Software only. Hardware acceleration disabled Skia Renderer: Disabled Video Decode: Software only. Hardware acceleration disabled Viz Display Compositor: Enabled Viz Hit-test Surface Layer: Enabled Vulkan: Disabled WebGL: Software only, hardware acceleration unavailable WebGL2: Software only, hardware acceleration unavailable

Note that there is nothing much that can be done by us as chromium will not merge any fixes for the gpu acceleration on linux, they only focus on windows/android/chromebook in this regard...

It does show as "unsupported system". Tomas, what I tried to point out is that it does not only affect NVidia hardware but also non-NVidia hardware. I do appreciate that there is not much you can do to fix the issue either. I only wanted to make sure the broader issue was being covered as it is not specific to a GPU vendor only. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.suse.com/show_bug.cgi?id=1149308 http://bugzilla.suse.com/show_bug.cgi?id=1149308#c9 --- Comment #9 from Marco Varlese --- (In reply to Tomáš Chvátal from comment #8)

(In reply to Marco Varlese from comment #7)

...

It does show as "unsupported system".

Tomas, what I tried to point out is that it does not only affect NVidia hardware but also non-NVidia hardware.

That is weird, so even if you play some 4k video on youtube it is offloaded on CPU?

Could you try chrome://flags/ and enable feature "Override software rendering list"?

Basically with anything except the nvidia you should be "all green" and it should offload the stuff.

Done. I am going to have my next GTM call just tomorrow morning so will try to run it by Chromium and see what happens. Would you mind sharing any command I should run to capture anything important when the issue present itself? -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.suse.com/show_bug.cgi?id=1149308 http://bugzilla.suse.com/show_bug.cgi?id=1149308#c11 --- Comment #11 from Vincent Untz --- (In reply to Tomáš Chvátal from comment #6)

Anyhow this is how it looks on my lappy and it offloads the rendering:

Graphics Feature Status for Hardware GPU Canvas: Hardware accelerated Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Out-of-process Rasterization: Disabled Hardware Protected Video Decode: Hardware accelerated Rasterization: Software only. Hardware acceleration disabled Skia Renderer: Disabled Video Decode: Hardware accelerated Viz Display Compositor: Enabled Viz Hit-test Surface Layer: Enabled Vulkan: Disabled WebGL: Hardware accelerated WebGL2: Hardware accelerated

Looks the same here except for: Hardware Protected Video Decode: Unavailable I do have "Video Decode: Hardware accelerated", though. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.suse.com/show_bug.cgi?id=1149308 http://bugzilla.suse.com/show_bug.cgi?id=1149308#c13 --- Comment #13 from Marco Varlese --- Created attachment 827489 --> http://bugzilla.suse.com/attachment.cgi?id=827489&action=edit CPU_load_capture So, I had a GTM call earlier this morning and things looked better: I did not have a full browser freeze or audio/video broken. However, I did notice some considerable slow-down in laptop performance hence decided to investigate while on the call. I went to terminal and run "top". That showed quite some CPU load for just one tab opened and an audio call with just another person. I took the screenshot which you can find attached. I concluded - considered there was no video involved - that the CPU load is not even a matter of video encoding/decoding hence the GPU hardware acceleration won't matter much at that point. I am not running Wayland (just as an extra piece of information): mvarlese@localhost:~> echo $XDG_SESSION_TYPE x11 -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.suse.com/show_bug.cgi?id=1149308 http://bugzilla.suse.com/show_bug.cgi?id=1149308#c15 Michael Matz changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |matz@suse.com --- Comment #15 from Michael Matz --- FWIW, I have no hardware accell in chromium, but no stuckiness or overly high CPU load on my system. It's Intel hardware only, and chrome://gpu says everything software only. I have shared the camera and show it nearly full screen and my CPU load as at 100%, i.e. only one CPU out of the eight I have. So, when GTM becomes laggy it's _not_ the missing GPU hardware accelleration in itself that causes it. But it might of course lower the stuckiness factor for those that exhibit it. (FWIW, openSUSE 12.3, kernel 3.7.10-1.16, chrome 72.0.3626.96) -- You are receiving this mail because: You are on the CC list for the bug.