[Bug 394948] New: touchpad crashes when shutting down suse 10.2
https://bugzilla.novell.com/show_bug.cgi?id=394948 Summary: touchpad crashes when shutting down suse 10.2 Product: openSUSE 10.2 Version: Final Platform: x86-64 OS/Version: openSUSE 10.2 Status: NEW Severity: Major Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: abicore@cox.net QAContact: jsrain@novell.com Found By: Customer when shutting down,the touchpad crashes -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User rvojcik@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c1 Robert Vojcik <rvojcik@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |abicore@cox.net --- Comment #1 from Robert Vojcik <rvojcik@novell.com> 2008-05-28 03:24:43 MDT --- hello, can you describe your problem please ? Is there some messages on screen or in dmesg or /var/log/warn ? Also attach output from "hwinfo --mouse" Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c2 --- Comment #2 from Barry E. Smith <abicore@cox.net> 2008-05-28 03:45:22 MDT --- Created an attachment (id=218544) --> (https://bugzilla.novell.com/attachment.cgi?id=218544) here it is the hwinfo --mouse -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c3 --- Comment #3 from Barry E. Smith <abicore@cox.net> 2008-06-05 16:49:56 MDT --- Created an attachment (id=220568) --> (https://bugzilla.novell.com/attachment.cgi?id=220568) touchpad crashes when I shutdown or I exit touchpad on the taskbar When I shutdown crash report: touchpad crashes sig 11 and tells me to send this to suse. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c4 --- Comment #4 from Barry E. Smith <abicore@cox.net> 2008-06-18 22:30:29 MDT --- the touchpad crashes when shutting down when exit from the taskbar or reboot or shut down the system -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c5 --- Comment #5 from Barry E. Smith <abicore@cox.net> 2008-06-19 16:22:00 MDT --- Created an attachment (id=223209) --> (https://bugzilla.novell.com/attachment.cgi?id=223209) this is the first file in dmesg: s] -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c6 --- Comment #6 from Barry E. Smith <abicore@cox.net> 2008-06-19 16:24:18 MDT --- Created an attachment (id=223210) --> (https://bugzilla.novell.com/attachment.cgi?id=223210) this is the first file in dmesg: this is the first file in dmesg if you, need a other file tell me so, you can figure out, this problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c7 Barry E. Smith <abicore@cox.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|abicore@cox.net | --- Comment #7 from Barry E. Smith <abicore@cox.net> 2008-06-23 09:09:16 MDT --- Created an attachment (id=223777) --> (https://bugzilla.novell.com/attachment.cgi?id=223777) this another dmesg sub file -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User rvojcik@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c8 Robert Vojcik <rvojcik@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |abicore@cox.net --- Comment #8 from Robert Vojcik <rvojcik@novell.com> 2008-06-27 05:30:31 MDT --- hello, sorry I didn't exactly specify what I mean. I need dmesg output of command "dmesg. You can simply type "dmesg > dmesg.log" but it can be diffucult if touchpad crash only during shutdown. Send me please your /var/log/messages ofter touchpad crash . Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c9 Barry E. Smith <abicore@cox.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|abicore@cox.net | --- Comment #9 from Barry E. Smith <abicore@cox.net> 2008-06-27 09:53:30 MDT --- Created an attachment (id=224867) --> (https://bugzilla.novell.com/attachment.cgi?id=224867) this was only file came up after the file search -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #218544|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 Andreas Jaeger <aj@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|aj@novell.com |sndirsch@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #220568|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c13 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |abicore@cox.net --- Comment #13 from Stefan Dirsch <sndirsch@novell.com> 2008-07-04 01:37:04 MDT --- hwinfo --mouse tells me that there is only a mouse attached, no touchpad at all. Apart from this there is no useful information in this bugreport. Barry, in case you'r still trying to use openSUSE 10.2, please attach /etc/X11/xorg.conf and /var/log/Xorg.0.log.old right after reboot. Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c14 Barry E. Smith <abicore@cox.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|abicore@cox.net | --- Comment #14 from Barry E. Smith <abicore@cox.net> 2008-07-04 07:57:28 MDT --- Created an attachment (id=226048) --> (https://bugzilla.novell.com/attachment.cgi?id=226048) this is what you requested -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c15 --- Comment #15 from Barry E. Smith <abicore@cox.net> 2008-07-04 08:05:05 MDT --- Created an attachment (id=226051) --> (https://bugzilla.novell.com/attachment.cgi?id=226051) this is what you additional wanted -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #226048|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #226051|application/x-trash |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c16 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |abicore@cox.net --- Comment #16 from Stefan Dirsch <sndirsch@novell.com> 2008-07-04 08:40:44 MDT --- 1. There is no touchpad configured. 2. There is no X Server crash. Logfile looks fine. Are you sure Xserver crashed right before reboot? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c17 Barry E. Smith <abicore@cox.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|abicore@cox.net | --- Comment #17 from Barry E. Smith <abicore@cox.net> 2008-07-04 15:03:11 MDT --- Created an attachment (id=226095) --> (https://bugzilla.novell.com/attachment.cgi?id=226095) Now it is crashes periodicly. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #226095|application/x-trash |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c18 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |abicore@cox.net --- Comment #18 from Stefan Dirsch <sndirsch@novell.com> 2008-07-04 15:26:15 MDT --- I can't see any crash in the logfile. What do you mean with "touchpad crashes? You know, what a touchpad is? --> http://en.wikipedia.org/wiki/Touchpad -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c19 --- Comment #19 from Stefan Dirsch <sndirsch@novell.com> 2008-07-04 15:27:57 MDT --- Maybe you mean the synaptics configuration tool ksynaptics/gsynaptics? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c20 Barry E. Smith <abicore@cox.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|abicore@cox.net | --- Comment #20 from Barry E. Smith <abicore@cox.net> 2008-07-04 21:30:08 MDT --- Created an attachment (id=226099) --> (https://bugzilla.novell.com/attachment.cgi?id=226099) Its Synaptics touchpad The correct name of this touchpad is: Synaptics touchpad -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #226099|application/x-trash |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c21 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WONTFIX --- Comment #21 from Stefan Dirsch <sndirsch@novell.com> 2008-07-04 22:48:28 MDT --- Your synaptics touchpad is not detected as I can see in "hwinfo --mouse" output. The driver "synaptics" is not in use as I can see in the X.Org logfile. So why do you think it crashes with sig11? I'm afraid I need to give up at that point. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User abicore@cox.net added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c22 --- Comment #22 from Barry E. Smith <abicore@cox.net> 2008-07-05 15:05:17 MDT --- Created an attachment (id=226122) --> (https://bugzilla.novell.com/attachment.cgi?id=226122) this is the second, where you can find the error -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #226122|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=394948 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=394948#c23 --- Comment #23 from Stefan Dirsch <sndirsch@novell.com> 2008-07-05 19:26:17 MDT --- This is the config file. 1) You can't see an Xserver crash in the config file. Never. 2) In the config file I can see that even the driver for the touchpad is not configured/used at all. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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