https://bugzilla.novell.com/show_bug.cgi?id=464795 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=464795#c2 Petr Mladek changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P2 - High --- Comment #2 from Petr Mladek 2009-01-09 14:12:38 MST --- I haven't found anything useful in the strace :-/ Could you please verify your installed OpenOffice.org packages by the following command? rpm -V `rpm -qa | grep OpenOffice_org` Could you please provide the list of installed OOo packages? You might get it by the command: rpm -qa | grep OpenOffice_org Could you please install the debuginfo packages and provide backstrace? You might find some hints at http://en.opensuse.org/Bugs:OOo#How_to_get_backtrace -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=464795 User jbrockmeier@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=464795#c3 --- Comment #3 from Joe Brockmeier 2009-01-09 22:10:09 MST --- Here are the first two you asked for: linux-a8g9:/home/jzb # rpm -V `rpm -qa | grep OpenOffice_org` .5..... /usr/lib/ooo3/basis3.0/program/libsvxli.so linux-a8g9:/home/jzb # rpm -qa | grep OpenOffice_org OpenOffice_org-libs-extern-3.0.0.9-1.14 OpenOffice_org-impress-3.0.0.9-1.12 OpenOffice_org-thesaurus-en-20060111-5.1 OpenOffice_org-icon-themes-3.0.0.9-1.11 OpenOffice_org-components-3.0.0.9-2.1 OpenOffice_org-converter-3.0-1.24 OpenOffice_org-writer-extensions-3.0.0.9-1.12 OpenOffice_org-templates-labels-a4-1.0-5.1 OpenOffice_org-help-en-US-3.0.0.9-1.7 OpenOffice_org-libs-core-3.0.0.9-1.9 OpenOffice_org-l10n-extras-3.0.0.9-1.11 OpenOffice_org-calc-3.0.0.9-1.11 OpenOffice_org-templates-labels-letter-1.0-5.1 OpenOffice_org-ure-3.0.0.9-2.6 OpenOffice_org-3.0.0.9-1.10 OpenOffice_org-templates-presentation-layouts-3.0-2.1 OpenOffice_org-libs-gui-3.0.0.9-1.10 OpenOffice_org-gnome-3.0.0.9-1.9 OpenOffice_org-calc-extensions-3.0.0.9-1.12 OpenOffice_org-filters-3.0.0.9-1.11 OpenOffice_org-impress-extensions-3.0.0.9-1.12 OpenOffice_org-templates-en-3.0-2.1 OpenOffice_org-branding-openSUSE-3.0-24.16 OpenOffice_org-pyuno-3.0.0.9-2.6 OpenOffice_org-writer-3.0.0.9-2.7 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=464795 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=464795#c5 --- Comment #5 from Petr Mladek 2009-01-10 13:30:48 MST --- "rpm -V" shows a strange difference in /usr/lib/ooo3/basis3.0/program/libsvxli.so. This library might be broken from some strange reasons. This file is part of the package OpenOffice_org-libs-core. Could you please try to reinstall it? If it does not help, could you please verify the system once again with: rpm -V `rpm -qa | grep OpenOffice_org` If "rpm -V" does not longer show any problem, could you please try to uninstall the package OpenOffice_org-gnome? There are some strange GNOME-related messages in the gdb log. I am not sure if they might cause such a problem but... Finally, could you please try to remove the packages with OOo extensions?. These are: OpenOffice_org-writer-extensions OpenOffice_org-calc-extensions OpenOffice_org-impress-extensions. There was something extensions-related in the strace log close before the crash. It didn't look dangerous but... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=464795 User jbrockmeier@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=464795#c6 Joe Brockmeier changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|jbrockmeier@novell.com | Resolution| |FIXED --- Comment #6 from Joe Brockmeier 2009-01-11 18:57:45 MST --- Odd. I tried reinstalling the OO.org packages once, so I must have missed that one somehow (not sure how...). Reinstalling OpenOffice_org-libs-core seems to have done the trick. I'd be curious to know what caused the problem in the first place, but I'm not really sure how to diagnose that (if it's even possible...) Thanks for the assistance! I'll mark this closed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=464795 User kyu@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=464795#c8 Ken Yu changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |VERIFIED --- Comment #8 from Ken Yu 2009-03-18 06:42:23 MST --- Successfully regression test on following builds: SLED11 GMC: OOo-3.0.99.1.i586.rpm -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.