[Bug 267082] New: Install failure involving KDE-Gnome interaction
https://bugzilla.novell.com/show_bug.cgi?id=267082 Summary: Install failure involving KDE-Gnome interaction Product: openSUSE 10.3 Version: Alpha 3 Platform: 64bit OS/Version: Other Status: NEW Severity: Minor Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: noble@patriot.net QAContact: jsrain@novell.com This report relates to the 64-bit version of Alpha 3 being installed on a Dell Inspiron 1501. The Inspiron 1501 uses the AMD Turion 64 x2 TL-56 processor with ATI Radeon Xpress 1150 for video. If, during package selection, I select both KDE and Gnome, installation appears to proceed normally, but I never get to the final GUI screen. The system reboots, tries to go to runlevel 5, fails, then offers a command prompt for login. After I login, if I run startx to load the window manager, it tries to do so, but fails and returns to the command prompt. The system seems fully functional, but nothing I tried brings up the GUI. Installation of KDE alone is uneventful and works as expected. If I then use the package manager in Yast to add Gnome to the successful KDE installation, there is no problem having the two desktops installed. Therefore, the problem seems to be narrowly related to the installation process. This bug may frustrate some users who want/need both KDE and Gnome applications. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |noble@patriot.net ------- Comment #1 from chrubis@novell.com 2007-04-24 11:52 MST ------- Please attach y2logs from failed installation. If you are in doubt follow: http://en.opensuse.org/Bugs/YaST Thanks! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|noble@patriot.net | Resolution| |WONTFIX ------- Comment #2 from mhorvath@novell.com 2007-05-03 06:55 MST ------- Please reopen the bug if you can provide the needed information, thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 ------- Comment #3 from noble@patriot.net 2007-05-03 17:09 MST ------- Created an attachment (id=137402) --> (https://bugzilla.novell.com/attachment.cgi?id=137402&action=view) Output of hwinfo command -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 ------- Comment #4 from noble@patriot.net 2007-05-03 17:11 MST ------- Created an attachment (id=137403) --> (https://bugzilla.novell.com/attachment.cgi?id=137403&action=view) Output of save_y2logs -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 noble@patriot.net changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|WONTFIX | ------- Comment #5 from noble@patriot.net 2007-05-03 17:14 MST ------- Re-open. The installation failure is repeatable. Set forth here are notes regarding aberations along the path to failure. Perhaps they should be separate reports. I include them here on the chance that they will offer clues. #1 On the Installation Mode screen, I select New Installation and click Next. A progress message "Initializing catalogs" appears and the process runs to completion. The screen goes black. Any mouse movement or keypress brings the GUI back to life. #2 Having selected KDE as the default desktop choice, at the package selection screen during configuration I took three actions: a. De-select installation of Novell AppArmor b. Select GNOME Desktop Environment for installation c. Select GNOME Base System for installation #3 About 10% to 15% of the way through the software installation, an error message appears: "Installation of package /suse/x86_64/vim-normal-7.0-62.x86_64.rpm failed" I selected Ignore to continue the installation. #4 On the Installation Completed screen, I clicked on Finish. At that point the system does something in the background, then drops to a text screen with a login prompt. Login works OK and produces the expected command prompt. If I enter startx, it tries to bring up the GUI, but fails and returns to the command prompt. At that point I created the hwinfo.txt and y2logs.tgz files, which should now be attached. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |yast2-maintainers@suse.de |screening@forge.provo.novell| |.com | Status|REOPENED |NEW -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 ------- Comment #6 from noble@patriot.net 2007-05-04 10:30 MST ------- Here's another clue. At the end of the installation, on the second appearance of the Hardware Configuration screen, in the Graphics Cards section, the default for "Dual Head Mode" is Activated. Setting this to Deactivated seems to enable the installation process to run to completion and re-start with the GUI. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|yast2-maintainers@suse.de |ms@novell.com ------- Comment #7 from fehr@novell.com 2007-05-07 03:37 MST ------- Seems to be a problem with either setting up X11 or caused by bot KDE/Gnome being installed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Minor |Normal Status|NEW |NEEDINFO Info Provider| |noble@patriot.net ------- Comment #8 from ms@novell.com 2007-05-07 03:53 MST ------- sorry I have no clue how I should reproduce... something ?? ;) If you think there is a X problem reproduce the situation and send the X11 log /var/log/Xorg.*.log /var/log/SaX.log Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=267082 ms@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|noble@patriot.net | Resolution| |WONTFIX ------- Comment #9 from ms@novell.com 2007-05-11 04:31 MST ------- no further information... closed -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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