https://bugzilla.novell.com/show_bug.cgi?id=792047 https://bugzilla.novell.com/show_bug.cgi?id=792047#c0 Summary: USB connected 3TB HD can't access disk correctly (says 802GB) Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Critical Priority: P5 - None Component: Hotplug AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: craig@arno.com QAContact: qa-bugs@suse.de Found By: --- Blocker: --- Created an attachment (id=515169) --> (http://bugzilla.novell.com/attachment.cgi?id=515169) YaST2 Hardware Info Report (whole system in case it matters) User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.13 (KHTML, like Gecko) Chrome/24.0.1290.0 Safari/537.13 SUSE/24.0.1290.0 Harddrive is unusable when USB connected(external), works when SATA connected(internal). All hardware/software is otherwise verified to be working. I suspect a USB driver issue. USB: USB 3.0 HD: Hitachi HDS5C3030ALA630 MB: ASUS Sabertooth 990FX USB Enclosure: Sabrent EC-S35K http://www.sabrent.com/category/hard-drive-enclosures/EC-S35K/ - USB2.0/3.0 connected 3TB drive is only seen as 802GB by parted, fdisk, etc. - Same 3TB drive when SATA3 connected works fine with parted, fdisk, etc. - Same USB hardware under Windows 7 sees drive as 2.7TB. - Same system/disk when removed from USB case and attached to SATA3 is 2.7TB and partitions/formats correctly with parted/gparted as ext4 and mounts correctly. - Sabrent controller "Supports any drive capacity" (>2TB) "USB 3.0 speed up to 5 Gbps" Parted 2.4/3.1 Output(USB): ========================== [parted 2.4 crashes with bad USB info {why I downloaded/compiled parted 3.1}] # parted /dev/sdg GNU Parted 2.4 Using /dev/sdg Welcome to GNU Parted! Type 'help' to view a list of commands. (parted) print Error: Invalid argument during seek for read on /dev/sdg Retry/Ignore/Cancel? i Error: The backup GPT table is corrupt, but the primary appears OK, so that will be used. OK/Cancel? o Backtrace has 8 calls on stack: 8: /usr/lib64/libparted.so.0(ped_assert+0x2e) [0x7feb8ae1abde] 7: /usr/lib64/libparted.so.0(+0x43a5f) [0x7feb8ae4aa5f] 6: /usr/lib64/libparted.so.0(ped_disk_new+0x58) [0x7feb8ae20fd8] 5: parted() [0x407dd9] 4: parted(interactive_mode+0xf3) [0x40e883] 3: parted(main+0x1446) [0x406e66] 2: /lib64/libc.so.6(__libc_start_main+0xf5) [0x7feb8a617455] 1: parted() [0x406ef9] You found a bug in GNU Parted! Here's what you have to do: Don't panic! The bug has most likely not affected any of your data. Help us to fix this bug by doing the following: Check whether the bug has already been fixed by checking the last version of GNU Parted that you can find at: http://ftp.gnu.org/gnu/parted/ Please check this version prior to bug reporting. If this has not been fixed yet or if you don't know how to check, please visit the GNU Parted website: http://www.gnu.org/software/parted for further information. Your report should contain the version of this release (2.4) along with the error message below, the output of parted DEVICE unit co print unit s print and the following history of commands you entered. Also include any additional information about your setup you consider important. Assertion (last_usable <= disk->dev->length) at gpt.c:813 in function _parse_header() failed. Aborted neptune:/local/craig/parted-3.1/parted # ./parted /dev/sdg GNU Parted 3.1 Using /dev/sdg Welcome to GNU Parted! Type 'help' to view a list of commands. (parted) print Error: Invalid argument during seek for read on /dev/sdg Retry/Ignore/Cancel? i Error: The backup GPT table is corrupt, but the primary appears OK, so that will be used. OK/Cancel? o Model: Hitachi HDS5C3030ALA630 (scsi) Disk /dev/sdg: 802GB Sector size (logical/physical): 512B/512B Partition Table: unknown Disk Flags: (parted) q % lsusb -v -s 9:2 Bus 009 Device 002: ID 174c:55aa ASMedia Technology Inc. Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 9 idVendor 0x174c ASMedia Technology Inc. idProduct 0x55aa bcdDevice 1.00 iManufacturer 2 ASMedia iProduct 3 AS2105 iSerial 1 0123456789ABCDEF bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 44 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk (Zip) iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 15 Binary Object Store Descriptor: bLength 5 bDescriptorType 15 wTotalLength 22 bNumDeviceCaps 2 USB 2.0 Extension Device Capability: bLength 7 bDescriptorType 16 bDevCapabilityType 2 bmAttributes 0x00000002 Link Power Management (LPM) Supported SuperSpeed USB Device Capability: bLength 10 bDescriptorType 16 bDevCapabilityType 3 bmAttributes 0x00 Latency Tolerance Messages (LTM) Supported wSpeedsSupported 0x000e Device can operate at Full Speed (12Mbps) Device can operate at High Speed (480Mbps) Device can operate at SuperSpeed (5Gbps) bFunctionalitySupport 0 Lowest fully-functional device speed is Low Speed (1Mbps) bU1DevExitLat 1 micro seconds bU2DevExitLat 2815 micro seconds Device Status: 0x0001 Self Powered Parted 2.4/3.1 Output(SATA): =========================== [parted 2.4 works here when everything else is correctly functioning] # parted /dev/sdg GNU Parted 2.4 Using /dev/sdg Welcome to GNU Parted! Type 'help' to view a list of commands. (parted) print Model: ATA Hitachi HDS5C303 (scsi) Disk /dev/sdg: 3001GB Sector size (logical/physical): 512B/512B Partition Table: gpt Number Start End Size File system Name Flags 1 1049kB 3001GB 3001GB ext4 # ./parted /dev/sdg GNU Parted 3.1 Using /dev/sdg Welcome to GNU Parted! Type 'help' to view a list of commands. (parted) print Model: ATA Hitachi HDS5C303 (scsi) Disk /dev/sdg: 3001GB Sector size (logical/physical): 512B/512B Partition Table: gpt Disk Flags: Number Start End Size File system Name Flags 1 1049kB 3001GB 3001GB ext4 Reproducible: Always Steps to Reproduce: 1. Assemble components described above 2. SATA drive can be "Hot Swapped" between Sabrent USB case and MB SATA (Power down Sabrent USB setup before moving drive, use proper "static" handling procedures [stay grounded]. Attach SATA Power before SATA Data connector, reverse order for disconnecting. 3.SATA Connected drive-WORKS, USB Connected drive-BROKEN Actual Results: Use the "Reproduce" steps to move the drive back and forth USB/SATA without shutting down/rebooting as needed. SATA Hardware Specification says SATA devices are designed for "hot-swap", so operating this way is legitimate (and makes debug a lot easier). Expected Results: I'd like the External Harddrive USB 3.0 5Gbps setup to work correctly for my system backups. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.