[Bug 392614] New: Sound not working on Dell M4300 snd-hda-intel

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20 May 2008 20 May '08

14:09

https://bugzilla.novell.com/show_bug.cgi?id=392614 Summary: Sound not working on Dell M4300 snd-hda-intel Product: openSUSE 11.0 Version: Beta 3 Platform: x86 OS/Version: openSUSE 11.0 Status: NEW Severity: Major Priority: P5 - None Component: Sound AssignedTo: tiwai@novell.com ReportedBy: pablo@blueoakdb.com QAContact: qa@suse.de Found By: Customer This is a similar issue as reported in Bug 392321. However as requested (and really, I should have known better), I'm creating a separate bug. I'll move all my attachments from 392321 to this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20 May 20 May

14:14

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c1 --- Comment #1 from Pablo Sanchez 2008-05-20 08:14:00 MST --- Created an attachment (id=216891) --> (https://bugzilla.novell.com/attachment.cgi?id=216891) alsa-info -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:14

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c2 --- Comment #2 from Pablo Sanchez 2008-05-20 08:14:22 MST --- Created an attachment (id=216892) --> (https://bugzilla.novell.com/attachment.cgi?id=216892) aplay with verbosity set -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:17

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c3 --- Comment #3 from Pablo Sanchez 2008-05-20 08:17:56 MST --- Correct, running `aplay' as requested didn't produce any sound from the built-in speaker nor using head phones. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:33

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c4 --- Comment #4 from Pablo Sanchez 2008-05-20 08:33:19 MST --- On downloading the KOTD, `rpm' failed due to missing dependency on `kernel-syms' I couldn't find `kernel-syms' in the `ftp://ftp.suse.com/pub/projects/kernel/kotd/HEAD/' -> i386 FYI, I downloaded the following two `rpm's: o kernel-pae-2.6.25.4-HEAD_20080519154113.i586.rpm o kernel-source-2.6.25.4-HEAD_20080519154113.i586.rpm Please advise on where I can get `kernel-syms' -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:38

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User tiwai@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c5 --- Comment #5 from Takashi Iwai 2008-05-20 08:38:26 MST --- kernel-syms.rpm isn't needed usually. What exactly does rpm complain? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:42

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c6 --- Comment #6 from Pablo Sanchez 2008-05-20 08:42:18 MST --- I have the kernel-syms installed for my Virtual Machine - www.virtualbox.org # rpm -Uvh kernel-* error: Failed dependencies: kernel-source = 2.6.25.3-2 is needed by (installed) kernel-syms-2.6.25.3-2.i586 # ls -C1 kernel-pae-2.6.25.4-HEAD_20080519154113.i586.rpm kernel-source-2.6.25.4-HEAD_20080519154113.i586.rpm -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:21

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User tiwai@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c7 --- Comment #7 from Takashi Iwai 2008-05-20 09:21:48 MST --- You can just uninstall kernel-syms.rpm before upgrading other packages. kernel-syms is needed only when you build module packages or so. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:25

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c8 --- Comment #8 from Pablo Sanchez 2008-05-20 09:25:38 MST --- I'll uninstall kernel-syms to see if the KOTD fixes the issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:40

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c9 --- Comment #9 from Pablo Sanchez 2008-05-20 09:40:21 MST --- No sound even with the latest KOTD. I used `aplay' as previously requested. Please advise on further forensics. $ uname -a Linux zoom 2.6.25.4-HEAD_20080519154113-pae #1 SMP 2008-05-19 17:41:13 +0200 i686 i686 i386 GNU/Linux -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:51

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User tiwai@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c10 Takashi Iwai changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |pablo@blueoakdb.com --- Comment #10 from Takashi Iwai 2008-05-20 09:51:37 MST --- Thanks. To be sure, could you turn off 'Analog Loopback' mixer switch? If this still doesn't work, try the following step: - run alsa-info.sh to get the latest non-working status - run "rcalsasound stop"; this unloads the module and may kill some apps - remove or rename /etc/asound.state - run "rcalsasound start" - run "set_default_volume -f" - try "aplay -Dplughw:0 foo.wav" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:08

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c11 --- Comment #11 from Pablo Sanchez 2008-05-20 10:08:53 MST --- I have sound now. I'll post details after lunch ... I believe the issue may be a previous volume setting is too low with openSUSE 11.0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:10

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User tiwai@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c12 --- Comment #12 from Takashi Iwai 2008-05-20 10:10:50 MST --- That's good to hear. You can get the alsa-info.sh output again with the working status, and upload both non-working and working ones to compare. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:42

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c13 --- Comment #13 from Pablo Sanchez 2008-05-20 10:41:59 MST --- Created an attachment (id=216965) --> (https://bugzilla.novell.com/attachment.cgi?id=216965) working sound -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:42

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c14 --- Comment #14 from Pablo Sanchez 2008-05-20 10:42:53 MST --- I'm going to downgrade my kernel from the KOTD to the 11.0/Beta 3 version and test if the sound still works. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:01

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392614#c15 Pablo Sanchez changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|pablo@blueoakdb.com | Resolution| |INVALID --- Comment #15 from Pablo Sanchez 2008-05-20 11:01:39 MST --- I've confirmed sound works with the stock 11.0/Beta 3 kernel. The real issue is that the volume settings in openSUSE 10.3 for `PCM' and `Front' must now be set to the maximum setting. Afterwards, you can use `Master' to control the sound. I'm closing this bug.

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Takashi: thank you for your patience!

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17:02

New subject: [Bug 392614] Sound not working on Dell M4300 snd-hda-intel

https://bugzilla.novell.com/show_bug.cgi?id=392614 Pablo Sanchez changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 392614] New: Sound not working on Dell M4300 snd-hda-intel

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