[Bug 235287] New: YaST fails to configure USB scanner
https://bugzilla.novell.com/show_bug.cgi?id=235287 Summary: YaST fails to configure USB scanner Product: openSUSE 10.2 Version: Final Platform: i686 OS/Version: Linux Status: NEW Severity: Major Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: psychonaut@nothingisreal.com QAContact: jsrain@novell.com Reproducibility: Always Hardware: HP ScanJet 5300C connected via USB Steps to reproduce: 1. Start YaST 2. Hardware->Scanner 3. "Scanner Configuration" dialog appears up with the following data: Driver Scanner -------------- ------- Not Configured USB scanner (vendor=0x03f0, product=0x0701) at libusb:002:022 net No scanner recognized by this driver 4. Select the USB scanner and click Edit 5. "Scanner Model and Driver Selection" dialog appears; "Hewlett-Packard ScanJet 5300C : Driver avision (package sane)..." is preselected. 6. Click Next 7. "Setting Up Driver avision" dialog appears. All six steps complete successfully. 8. Click Next 9. "Scanner Configuration" dialog appears up with the following data: Driver Scanner -------------- ------- Not Configured USB scanner (vendor=0x03f0, product=0x0701) at libusb:002:022 avision No scanner recognized by this driver net No scanner recognized by this driver Note that a new "avision" entry has been added, but it is not mapped to the detected scanner. The detected scanner still says "Not Configured". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 ------- Comment #1 from psychonaut@nothingisreal.com 2007-01-15 19:27 MST ------- Created an attachment (id=113040) --> (https://bugzilla.novell.com/attachment.cgi?id=113040&action=view) /var/log/YaST/y2log YaST log of the reported steps. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 ------- Comment #2 from psychonaut@nothingisreal.com 2007-01-15 19:42 MST ------- Note that this scanner was previously configured and used successfully on another machine using SuSE 10.0. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 psychonaut@nothingisreal.com changed: What |Removed |Added ---------------------------------------------------------------------------- Component|YaST2 |Kernel ------- Comment #3 from psychonaut@nothingisreal.com 2007-01-15 20:08 MST ------- After doing some more research, I've discovered that apparently this is a bug in the Linux kernel regarding USB 1 devices on USB 2 controllers: http://lists.alioth.debian.org/pipermail/sane-devel/2006-October/017940.html -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 ------- Comment #4 from psychonaut@nothingisreal.com 2007-01-15 20:15 MST ------- Kernel bug report: http://bugzilla.kernel.org/show_bug.cgi?id=7436 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 ------- Comment #5 from jimbob@mytrashmail.com 2007-01-15 21:50 MST ------- Created an attachment (id=113046) --> (https://bugzilla.novell.com/attachment.cgi?id=113046&action=view) Kernel patch, see Mandriva 2007 errata or bug report 26728 This patch reverses another kernel patch to get a barcode scanner working. It is unlikely to be included in later kernels. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |kernel-maintainers@forge.provo.novell.com |screening@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 lmb@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel- |gregkh@novell.com |maintainers@forge.provo.nove| |ll.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 ------- Comment #6 from baladia@telefonica.net 2007-01-27 05:07 MST ------- Created an attachment (id=115638) --> (https://bugzilla.novell.com/attachment.cgi?id=115638&action=view) outputs of dmesg, lsusb, sane-find-scanner, scanimage -L I have the same scanner and the same problem; I also think the problem is at the Kernel level; worked perfectly with SuSE 10.0. I submit the outputs of dmesg, lsusb, sane-find-scanner, scanimage -L -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 ------- Comment #7 from jimbob@mytrashmail.com 2007-01-28 10:14 MST ------- Created an attachment (id=115776) --> (https://bugzilla.novell.com/attachment.cgi?id=115776&action=view) test kernel -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 ------- Comment #8 from jimbob@mytrashmail.com 2007-01-28 10:23 MST ------- As additional info for comment/attachment #7. Mandriva has a test kernel, kernel-2.6.17.10.uc1mdv dated 25-Jan-07 in .../main/testing, based on the above patch to fix the HP5300C HP5370C issue. See the bug report http://qa.mandriva.com/show_bug.cgi?id=26728 and the 2007 errata http://qa.mandriva.com/twiki/bin/view/Main/MandrivaLinux2007Errata for additional info (hardware section). If you have a spare partition to give Mandriva 2007.0 a try with the test kernel any feedback would be appreciated. I have tried the kernel successfully with my 5300C. Don't forget the option statement "options uhci-hcd rapid_enum=y" that goes in /etc/modprobe.conf, I put it on the first line then rebooted to test. As mentioned in the bug report a USB blacklist is a better approach but it will not be available for some time. So the test kernel is the best available for now. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 ------- Comment #9 from jimbob@mytrashmail.com 2007-02-14 17:00 MST ------- New kernel patch, see http://qa.mandriva.com/show_bug.cgi?id=26728#c41 should be in kernels starting with 2.6.21 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287 gregkh@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED ------- Comment #10 from gregkh@novell.com 2007-05-21 10:52 MST ------- For this kind of fix, please use the 10.3 kernel releases, it is fixed already there. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=235287#c11 --- Comment #11 from Tristan Miller <psychonaut@nothingisreal.com> 2007-11-07 09:44:57 MST --- I tried a 2.2.23 ccj kernel (2.6.23.1-900.ccj57) and now the scanner isn't detected by YaST at all (though it does show up as detected in dmesg). I suppose ccj kernels aren't supported so I thought I'd ask if anyone here with an official SUSE kernel >= 2.6.21 could let me know if their scanner now works. Steps to reproduce: 1. Start YaST 2. Hardware->Scanner 3. "Scanner Configuration" dialog appears up with the following data: Driver Scanner -------------- ------- No scanner was detected and no active scanner or driver exists. 4. Click Add 5. "Scanner Model and Driver Selection" dialog appears; choose "Hewlett-Packard ScanJet 5300C : Driver avision (package sane)..." 6. Click Next 7. "Setting Up Driver avision" dialog appears. All six steps complete successfully. 8. Click Next 9. "Scanner Configuration" dialog appears up with the following data: Driver Scanner -------------- ------- avision No scanner recognized by this driver -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=235287#c12 --- Comment #12 from Tristan Miller <psychonaut@nothingisreal.com> 2007-11-07 09:46:17 MST --- Created an attachment (id=182440) --> (https://bugzilla.novell.com/attachment.cgi?id=182440) /var/log/YaST/y2log (with 2.6.23.1-900.ccj57 kernel) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=235287#c13 --- Comment #13 from Tristan Miller <psychonaut@nothingisreal.com> 2007-11-07 09:47:12 MST --- Created an attachment (id=182442) --> (https://bugzilla.novell.com/attachment.cgi?id=182442) outputs of dmesg, lsusb, sane-find-scanner, scanimage -L (with 2.6.23.1-900.ccj57 kernel) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=235287 User rf@fietze-home.de added comment https://bugzilla.novell.com/show_bug.cgi?id=235287#c14 Roman Fietze <rf@fietze-home.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rf@fietze-home.de Status|RESOLVED |REOPENED Priority|P5 - None |P3 - Medium Resolution|FIXED | --- Comment #14 from Roman Fietze <rf@fietze-home.de> 2008-03-13 00:28:36 MST --- (In reply to comment #10 from Greg Kroah-Hartman)
For this kind of fix, please use the 10.3 kernel releases, it is fixed already there.
Somehow this can't be true, at least not for all configurations. OpenSUSE 10.3 DVD. ScanJet 5300C via USB still doesn't work. All OpenSUSE Updates installed as of 2008-03-12, updated kernel was booted. The output of the YaST scanner config is as described above in the original description: Not Configured USB scanner (vendor=0x03f0, product=0x0701) at libusb:002:022 avision No scanner recognized by this driver Trying to edit or remove one or the other entry results in errors. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=235287 User rfos@fietze-home.de added comment https://bugzilla.novell.com/show_bug.cgi?id=235287#c15 Roman Fietze <rfos@fietze-home.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rfos@fietze-home.de --- Comment #15 from Roman Fietze <rfos@fietze-home.de> 2008-03-22 13:33:20 MST --- Additional information: - The scanner does work under OS 10.3, but only with a recent sane-backends version (1.0.19-128.1) e.g. from home:/jsmeix and scan resolutions >= 300 dpi. Sane crashes using e.g. 150 dpi. - The scanner is extremely slow using higher scan resolutions. - It takes forever to detect the scanner e.g. by "scanimage -L" or the appropriate scanner frontends. - The YaST scanner setup is broken. Allthogh it detects the ScanMaker 5300C with the correct snae backaned avision, it lists those two entries. Trying to edit *or* delete the avision entry ends up in a message saying "It is only possible to delete a driver without a matching scanner.". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=235287 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=235287#c16 Greg Kroah-Hartman <gregkh@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |NORESPONSE --- Comment #16 from Greg Kroah-Hartman <gregkh@novell.com> 2008-11-05 18:13:30 MST --- closing due to lack of response. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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