https://bugzilla.novell.com/show_bug.cgi?id=819511 https://bugzilla.novell.com/show_bug.cgi?id=819511#c FeiXiang Zhang changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |jsmeix@suse.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=819511 https://bugzilla.novell.com/show_bug.cgi?id=819511#c2 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Found By|--- |Community User InfoProvider| |thorsten@tws-home.de Summary|Scanner not working after |Scanner not working on |laptop change and update |Lenovo N581 laptop (neither |from openSUSE 12.1 to 12.3 |with openSUSE 12.1 nor with | |12.3) --- Comment #2 from Johannes Meixner 2013-05-14 09:42:24 CEST --- I don't think we can really help here. Nevertheless please provide debug-messages of the various layers in SANE as described at "Trouble-Shooting (Debugging)" in http://en.opensuse.org/SDB:Configuring_Scanners Perhaps something of interest shows up in those debug-messages. Only a guess: Perhaps this is related to the switch in SANE from the old (and outdated) libusb-0.1 to the current libusb-1.0, see bnc#778643 and https://bugzilla.novell.com/show_bug.cgi?id=788749#c5 You wrote: "I tried to use the scanner on openSUSE 12.1 with the same results as openSUSE 12.3". If you used on openSUSE 12.1 the sane-backends RPM from the original openSUSE 12.1 project and not a newer version (e.g. from the "graphics" project in the openSUSE build service), you used the old libusb-0.1 in openSUSE 12.1. If you like to verify if libusb-0.1 versus libusb-1.0 makes a difference, try out if it works with the sane-backends RPM from the openSUSE 12.1 project which you can download for your x86-64 hardware architecture from http://download.opensuse.org/update/12.1/x86_64/ Verify that "rpm -q --changelog sane-backends" does not show the entry ----------------------------------------------------------------------- - Configure --enable-libusb_1_0 plus BuildRequires libusb-1_0-devel to use libusb1 (instead of using libusb0 via libusb-compat), see https://bugzilla.novell.com/show_bug.cgi?id=559697#c7 for the libusb versioning numbering. ----------------------------------------------------------------------- because this entry means the switch to the current libusb-1.0. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=819511 https://bugzilla.novell.com/show_bug.cgi?id=819511#c4 Thorsten W. Schmidt changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|thorsten@tws-home.de | --- Comment #4 from Thorsten W. Schmidt 2013-05-14 19:28:20 UTC --- I built the latest git version (1.0.24, from 20130514) with libusb 0.1 and disabled libusb 1.0. ldd showed that the lib libusb-0.1.so.4 => /usr/lib64/libusb-0.1.so.4 is being used. It did not change anything. I get this thorsten@tuvok:/sys/bus/usb/devices/3-2> dir insgesamt 0 drwxr-xr-x 6 root root 0 14. Mai 20:48 3-2:1.0 -rw-r--r-- 1 root root 4096 14. Mai 20:48 authorized -rw-r--r-- 1 root root 4096 14. Mai 20:48 avoid_reset_quirk -r--r--r-- 1 root root 4096 14. Mai 20:48 bcdDevice -rw-r--r-- 1 root root 4096 14. Mai 20:48 bConfigurationValue -r--r--r-- 1 root root 4096 14. Mai 20:48 bDeviceClass -r--r--r-- 1 root root 4096 14. Mai 20:48 bDeviceProtocol -r--r--r-- 1 root root 4096 14. Mai 20:48 bDeviceSubClass -r--r--r-- 1 root root 4096 14. Mai 20:48 bmAttributes -r--r--r-- 1 root root 4096 14. Mai 20:48 bMaxPacketSize0 -r--r--r-- 1 root root 4096 14. Mai 20:48 bMaxPower -r--r--r-- 1 root root 4096 14. Mai 20:48 bNumConfigurations -r--r--r-- 1 root root 4096 14. Mai 20:48 bNumInterfaces -r--r--r-- 1 root root 4096 14. Mai 20:48 busnum -r--r--r-- 1 root root 4096 14. Mai 20:48 configuration -r--r--r-- 1 root root 65553 14. Mai 20:48 descriptors -r--r--r-- 1 root root 4096 14. Mai 20:48 dev -r--r--r-- 1 root root 4096 14. Mai 20:48 devnum -r--r--r-- 1 root root 4096 14. Mai 20:48 devpath lrwxrwxrwx 1 root root 0 14. Mai 20:48 driver -> ../../../../../bus/usb/drivers/usb drwxr-xr-x 3 root root 0 14. Mai 20:48 ep_00 -r--r--r-- 1 root root 4096 14. Mai 20:48 idProduct -r--r--r-- 1 root root 4096 14. Mai 20:48 idVendor -r--r--r-- 1 root root 4096 14. Mai 20:48 ltm_capable -r--r--r-- 1 root root 4096 14. Mai 20:48 manufacturer -r--r--r-- 1 root root 4096 14. Mai 20:48 maxchild drwxr-xr-x 2 root root 0 14. Mai 20:48 power -r--r--r-- 1 root root 4096 14. Mai 20:48 product -r--r--r-- 1 root root 4096 14. Mai 20:48 quirks -r--r--r-- 1 root root 4096 14. Mai 20:48 removable --w------- 1 root root 4096 14. Mai 20:48 remove -r--r--r-- 1 root root 4096 14. Mai 20:48 speed lrwxrwxrwx 1 root root 0 14. Mai 20:48 subsystem -> ../../../../../bus/usb -rw-r--r-- 1 root root 4096 14. Mai 20:48 uevent -r--r--r-- 1 root root 4096 14. Mai 20:48 urbnum -r--r--r-- 1 root root 4096 14. Mai 20:48 version and this thorsten@tuvok:/dev/bus/usb/003> dir 008 crw-rw-r--+ 1 root lp 189, 263 14. Mai 20:48 008 So the device is being detected and udev sets the correct permission (group lp) for the scanner. The debug output for "export SANE_DEBUG_DLL=4 export SANE_DEBUG_backend=128 export SANE_DEBUG_SANEI_USB=128 scanimage -d plustek -v >/dev/null" is attached as attachment "Debug Output". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=819511 https://bugzilla.novell.com/show_bug.cgi?id=819511#c6 --- Comment #6 from Thorsten W. Schmidt 2013-05-14 19:30:31 UTC --- Created an attachment (id=539206) --> (http://bugzilla.novell.com/attachment.cgi?id=539206) Debug Output -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=819511 https://bugzilla.novell.com/show_bug.cgi?id=819511#c8 --- Comment #8 from Johannes Meixner 2013-06-04 09:21:57 CEST --- Many thanks for your issue report on sane-devel@lists.alioth.debian.org with subject "Scanner not working on Lenovo N581 laptop" http://lists.alioth.debian.org/pipermail/sane-devel/2013-June/031321.html -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.