[Bug 388966] New: Evolution Groupwise Calendar Missing Appointments
https://bugzilla.novell.com/show_bug.cgi?id=388966 Summary: Evolution Groupwise Calendar Missing Appointments Product: openSUSE 11.0 Version: Factory Platform: x86-64 OS/Version: openSUSE 11.0 Status: NEW Severity: Normal Priority: P5 - None Component: Evolution AssignedTo: bnc-team-evolution@forge.provo.novell.com ReportedBy: delder@novacoast.com QAContact: lakhil@novell.com Found By: Beta-Customer In SLED based evolution builds my Groupwise calendar comes across just fine but in 11 (factory) only a few appointments show up. I can't find any pattern to what shows up and what doesn't but I'll report anything needed, -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User delder@novacoast.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c1 --- Comment #1 from Dan Elder <delder@novacoast.com> 2008-05-09 14:33:41 MST --- Created an attachment (id=214072) --> (https://bugzilla.novell.com/attachment.cgi?id=214072) Screenshot of calendar in xplat client and evolution -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 Chenthill palanisamy <pchenthill@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |pchenthill@novell.com AssignedTo|bnc-team-evolution@forge.provo.novell.com |pchenthill@novell.com Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c2 --- Comment #2 from Chenthill palanisamy <pchenthill@novell.com> 2008-05-14 04:25:50 MST --- Dan, please send us the SOAP (Groupwise debug) traces from evolution-data-server. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User delder@novacoast.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c3 --- Comment #3 from Dan Elder <delder@novacoast.com> 2008-05-14 16:47:18 MST --- Created an attachment (id=215349) --> (https://bugzilla.novell.com/attachment.cgi?id=215349) Console debug logs Hopefully this contains the information you need. I had new appointments that I was able to accept from within evolution. It seems that anything new that I post/accept from within the latest version of evolution will show up in my calendar. Anything accepted/posted from the Groupwise client or SLED 10 SP2 evolution may or may not show up. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c4 --- Comment #4 from Chenthill palanisamy <pchenthill@novell.com> 2008-05-15 03:04:26 MST --- The soap traces taken are from evolution. But we need the soap traces from the evolution-data-server process. For this you need to do the following on a separate terminal, $evolution --force-shutdown $export GROUPWISE_DEBUG=1 $/opt/gnome/lib/evolution-data-server/evolution-data-server-1.6 Run evolution. Evolution should show all the events properly irrespective of the client in which the appointment has been accepted. Please also remove the cache before doing the above operations, $ rm -rf ~/.evolution/cache/calendar/ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User delder@novacoast.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c5 --- Comment #5 from Dan Elder <delder@novacoast.com> 2008-05-15 10:51:15 MST --- Created an attachment (id=215669) --> (https://bugzilla.novell.com/attachment.cgi?id=215669) EDS debug logs and console output Hopefully this is a bit more enlightening. After clearing the cache I don't see even the appointments accepted from within the latest evolution builds. Thanks, Dan -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User lakhil@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c6 Akhil Laddha <lakhil@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jharmon@novell.com --- Comment #6 from Akhil Laddha <lakhil@novell.com> 2008-05-20 21:39:53 MST --- *** Bug 392785 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=392785 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c7 --- Comment #7 from Chenthill palanisamy <pchenthill@novell.com> 2008-05-28 04:57:00 MDT --- Dan, There was a glib bug which caused memory corruption. The missing appointments could be due to that. I have built the glib package which has the fix. Please install the same. Run, evolution --force-shutdown Remove ur existing cache, $ rm -rf ~/.evolution/cache/calendar/ Start evolution. The glib rpms are at http://beta.suse.com/private/pchenthill/glib2-opensuse11/ . -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User delder@novacoast.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c8 --- Comment #8 from Dan Elder <delder@novacoast.com> 2008-05-28 07:26:22 MDT --- I'm afraid that didn't help. Clearing the cache removed some of the appointments I'd created in evolution so now my calendar is even more empty (although they still show up fine in Groupwise webaccess at least). Just let me know what traces or other information I can provide to help track this down. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User jharmon@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c9 --- Comment #9 from Joe Harmon <jharmon@novell.com> 2008-05-28 08:05:58 MDT --- Didn't work for me either. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 Joe Harmon <jharmon@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Normal |Critical -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 Stephan Kulow <coolo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Flag| |SHIP_STOPPER- -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c10 --- Comment #10 from Chenthill palanisamy <pchenthill@novell.com> 2008-06-09 08:41:09 MDT --- Dan, Joe, can you please forward any of the missing appointment? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User jharmon@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c11 --- Comment #11 from Joe Harmon <jharmon@novell.com> 2008-06-09 09:08:58 MDT --- (In reply to comment #10 from P Chenthill)
Dan, Joe, can you please forward any of the missing appointment?
For me it is simple. They are all missing. If I accept an appointment while in openSUSE 11.0 then it will show up, but all previous appointments are missing. And If I accept appointments through evolution on SLED 10 they are still missing on evolution running on openSUSE 11.0. So it seems like they are not getting imported at all. Also, the tasks do show up but the notes do not show up either. Correct me if I am wrong, but the order of items being imported is tasks, notes, and then calendar right? If this is the case, could it be the notes that are blocking the calendar? Just a thought. Also, I did use an existing /home directory. Don't know if this is going to make a difference either. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User delder@novacoast.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c12 --- Comment #12 from Dan Elder <delder@novacoast.com> 2008-06-09 10:32:38 MDT --- The behavior is the same for me. If I delete my Groupwise calendar cache then everything accepted/created in evolution disappears as well so there is no SOAP sync taking place. I don't have any tasks or notes that I know. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c13 --- Comment #13 from Chenthill palanisamy <pchenthill@novell.com> 2008-06-09 11:54:40 MDT --- The loading between calendar,notes and tasks are not ordered. They can happen in parallel. Joe, are you using a 64 bit machine or 32 bit one ? All the appointments are getting into my groupwise calendar just fine. Am using 32 bit system though. Akhil, could you please test this on a 64 bit machine? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c14 --- Comment #14 from Chenthill palanisamy <pchenthill@novell.com> 2008-06-09 11:56:47 MDT --- Dan, does the events load once you do --force-shutdown, remove cache and start evolution and later disappear? Or is it that they do not appear in the calendar at all? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User delder@novacoast.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c15 --- Comment #15 from Dan Elder <delder@novacoast.com> 2008-06-09 12:26:52 MDT --- If I force shutdown and remove the cache, I lose the appointments I already accepted in evolution (and they never come back). At no point will I ever see a Groupwise appointment that wasn't created/accepted from within evolution (on 11). I can post whatever logs/traces would be helpful. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c16 --- Comment #16 from Chenthill palanisamy <pchenthill@novell.com> 2008-06-09 12:32:04 MDT --- Ah really bad :( I will add some debug messages in certain places and provide you an rpm tomorrow. You can provide the traces using that. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User jharmon@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c17 --- Comment #17 from Joe Harmon <jharmon@novell.com> 2008-06-09 12:39:35 MDT --- (In reply to comment #13 from Chenthill palanisamy)
The loading between calendar,notes and tasks are not ordered. They can happen in parallel. Joe, are you using a 64 bit machine or 32 bit one ?
All the appointments are getting into my groupwise calendar just fine. Am using 32 bit system though. Akhil, could you please test this on a 64 bit machine?
I am on 64 bit -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c18 Chenthill palanisamy <pchenthill@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |knirav@novell.com --- Comment #18 from Chenthill palanisamy <pchenthill@novell.com> 2008-06-10 04:34:22 MDT --- Our testing team has confirmed that this is being observed in 64 bit architecture. It does not happen in 32 bit systems. I will be debugging the issue in our test lab tomorrow and get the patch ready. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c19 --- Comment #19 from Chenthill palanisamy <pchenthill@novell.com> 2008-06-11 06:46:42 MDT --- Created an attachment (id=221503) --> (https://bugzilla.novell.com/attachment.cgi?id=221503) Fixes the bug. I will generate an rpm and publish the link here. The warning, soup_soap_parameter_get_next_child_by_name: assertion `param != NULL' appears since the param got corruped and was set to NULL. So the further iterations to fetch the items in read_cursor_request failed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c20 --- Comment #20 from Chenthill palanisamy <pchenthill@novell.com> 2008-06-11 07:24:54 MDT --- The rpms would be available in the following link, http://beta.suse.com/private/pchenthill/gw-388966/ within sometime once the server sync's up the files. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User delder@novacoast.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c21 --- Comment #21 from Dan Elder <delder@novacoast.com> 2008-06-11 09:19:34 MDT --- I can confirm that this works (at least for me). After clearing out my calendar cache and restarting (after a force shutdown) everything started populating in my calendar correctly, many thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User jharmon@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c22 --- Comment #22 from Joe Harmon <jharmon@novell.com> 2008-06-11 10:09:00 MDT --- Worked for me as well. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User pchenthill@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c23 Chenthill palanisamy <pchenthill@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |coolo@novell.com --- Comment #23 from Chenthill palanisamy <pchenthill@novell.com> 2008-06-12 23:56:45 MDT --- Coolo, can we get this patch committed to opensuse-11.0 now ? I guess the GMC is out not :( -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=388966 User delder@novacoast.com added comment https://bugzilla.novell.com/show_bug.cgi?id=388966#c28 --- Comment #28 from Dan Elder <delder@novacoast.com> 2008-09-03 09:53:53 MDT --- Everything had been working fine in the OpenSUSE 11 builds for me but I switched to the latest builds from http://download.opensuse.org/repositories/home:/psankar:/Evolution:/Stable/o... to test some memory leak issues. Due to some major calendar crashers in the 2.22.3 release I switched back to 2.22.1 (stock) but now I'm having this issue again (missing >90% of Groupwise calendar entries). I've blown away my cache and tried everything I can think of but it doesn't seem to make any difference. Normally when I would run evolution for the first time and switch to my Groupwise calendar there would be a delay as it loads all my initial appointments but now there is no delay, just a few appointments. I'm still running this on 11 x86_64. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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