https://bugzilla.novell.com/show_bug.cgi?id=722143 https://bugzilla.novell.com/show_bug.cgi?id=722143#c0 Summary: home:lrupp:request-tracker/request-tracker: Bug webserver user can't write to log directory Classification: openSUSE Product: openSUSE.org Version: unspecified Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: 3rd party software AssignedTo: lrupp@suse.com ReportedBy: darin@darins.net QAContact: opensuse-communityscreening@forge.provo.novell.com Found By: --- Blocker: --- The webserver user is unable to write to the RT log directory /var/log/request-tracker. This can be recreated by setting the following options in RT_SiteConfig.pm and restarted apache. Set($LogToFileNamed , "rt.log"); Set($LogToFile , 'debug'); Applying this diff to the request-tracker.spec will rectify the issue. --- request-tracker.spec 2011-10-04 17:08:35.955859586 -0400 +++ request-tracker.spec.new 2011-10-04 17:09:06.784703100 -0400 @@ -520,7 +520,7 @@ %attr(-,%{rt_user},www) %dir %{rt_cachedir} %attr(-,%{rt_user},www) %dir %{rt_cachedir}/session_data %attr(-,%{rt_user},www) %dir %{rt_cachedir}/mason_data -%attr(-,%{rt_user},www) %dir %{rt_logdir} +%attr(0775,%{rt_user},www) %dir %{rt_logdir} %ghost %attr(-,%{rt_user},%{rt_group}) %dir %{rt_localstatedir} %config(noreplace) %{rt_sysconfdir}/* %config(noreplace) %{_sysconfdir}/logrotate.d/%{name} -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.