[Bug 1144361] New: LibreOffice slow start due to FTP access failure

http://bugzilla.suse.com/show_bug.cgi?id=1144361 Bug ID: 1144361 Summary: LibreOffice slow start due to FTP access failure Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: x86-64 OS: openSUSE Factory Status: NEW Severity: Major Priority: P5 - None Component: LibreOffice Assignee: bnc-team-screening@forge.provo.novell.com Reporter: luiz.linux@gmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- I have noticed that LibreOffice takes a long time to start on my machine and decided to strace it to see what was causing the slowness. It turns out that LibreOffice is making six attempts at resolving the address ftp://ftp.libreoffice.org prior to actually starting up. I actually confirmed this by tcpdumping at port 53. Because I was unable to resolve ftp.libreoffice.org into an IP address all six attempts timed-out, leading to a slowdown of about 16s to fully start. After I added ftp.libreoffice.org as an alias to 127.0.0.1 to /etc/hosts, the startup time dropped to about 5s. At first I thought it was a problem with my DNS, but further searching I found out that the URL ftp.libreoffice.org is not valid. I tried finding where in LibreOffice configurations this was sat, to no avail. I believe this is a bug and since the URL ftp.libreoffice.org is not resolving world-wide I think this issue is affecting a lot of people. Additional informations: ======================== T430:~ # cat /etc/*ease LSB_VERSION="core-2.0-noarch:core-3.2-noarch:core-4.0-noarch:core-2.0-x86_64:core-3.2-x86_64:core-4.0-x86_64" NAME="openSUSE Tumbleweed" # VERSION="20190730" ID="opensuse-tumbleweed" ID_LIKE="opensuse suse" VERSION_ID="20190730" PRETTY_NAME="openSUSE Tumbleweed" ANSI_COLOR="0;32" CPE_NAME="cpe:/o:opensuse:tumbleweed:20190730" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://www.opensuse.org/" LOGO="distributor-logo" T430:~ # T430:~ # rpm -qa | grep libreoffice libreoffice-mailmerge-6.2.5.2-1.1.x86_64 libreoffice-base-6.2.5.2-1.1.x86_64 libreoffice-l10n-en-6.2.5.2-1.1.noarch libreoffice-pyuno-6.2.5.2-1.1.x86_64 libreoffice-gnome-6.2.5.2-1.1.x86_64 libreoffice-l10n-pt_BR-6.2.5.2-1.1.noarch libreoffice-base-drivers-firebird-6.2.5.2-1.1.x86_64 libreoffice-draw-6.2.5.2-1.1.x86_64 libreoffice-filters-optional-6.2.5.2-1.1.x86_64 libreoffice-icon-themes-6.2.5.2-1.1.noarch libreoffice-writer-6.2.5.2-1.1.x86_64 libreoffice-branding-upstream-6.2.5.2-1.1.noarch libreoffice-math-6.2.5.2-1.1.x86_64 libreoffice-share-linker-1-5.1.noarch libreoffice-qt5-6.2.5.2-1.1.x86_64 libreoffice-impress-6.2.5.2-1.1.x86_64 libreoffice-calc-6.2.5.2-1.1.x86_64 libreoffice-gtk3-6.2.5.2-1.1.x86_64 libreoffice-6.2.5.2-1.1.x86_64 T430:~ # T430:~ # time strace -f /usr/lib64/libreoffice/program/soffice.bin --calc 2>&1 | grep ftp [pid 1803] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\16\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL) = 166 [pid 1803] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\23\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL [pid 1803] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\27\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL) = 166 [pid 1803] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\33\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL [pid 1803] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\37\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL) = 166 [pid 1803] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0#\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL ^C real 0m16,752s user 0m0,883s sys 0m1,136s T430:~ # T430:~ # grep libre /etc/hosts 127.0.0.1 localhost ftp.libreoffice.org T430:~ # T430:~ # time strace -f /usr/lib64/libreoffice/program/soffice.bin --calc 2>&1 | grep ftp [pid 3538] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\16\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL) = 166 [pid 3538] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\23\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL) = 166 [pid 3538] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\27\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL [pid 3538] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\33\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL [pid 3538] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0\37\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL) = 166 [pid 3538] sendmsg(13, {msg_name=NULL, msg_namelen=0, msg_iov=[{iov_base="l\1\0\1\36\0\0\0#\0\0\0w\0\0\0\1\1o\0\23\0\0\0/modules"..., iov_len=136}, {iov_base="\31\0\0\0ftp://ftp.libreoffice.org\0", iov_len=30}], msg_iovlen=2, msg_controllen=0, msg_flags=0}, MSG_NOSIGNAL ^C real 0m5,290s user 0m0,830s sys 0m1,194s T430:~ # T430:~ # nslookup

server 8.8.8.8 Default server: 8.8.8.8 Address: 8.8.8.8#53 ftp.libreoffice.org ;; connection timed out; no servers could be reached exit

T430:~ # -- You are receiving this mail because: You are on the CC list for the bug.