https://bugzilla.novell.com/show_bug.cgi?id=837513 https://bugzilla.novell.com/show_bug.cgi?id=837513#c9 --- Comment #9 from Nathan Cutler <ncutler@suse.com> 2013-11-06 08:24:24 UTC ---
What version of perl-LWP-Protocol-https are you running on the affected systems? The version in d:l:p, perl-LWP-Protocol-https-6.04-13.1 was causing this same problem for me on OpenSUSE 12.3, after downgrading to perl-LWP-Protocol-https-6.03-4.1.1 (vendor opensuse) the problem went away.
I currently have only one testing system, running RT 4.0.17 and SLE11-SP3. For testing I use this command: # echo "hello" | /usr/bin/rt-mailgate --debug --queue General --action correspond --ca-file /etc/ssl/certs/[our-Trust-Root].crt.pem --url https://[our.rt.instance] Here's what I'm getting as of today. Unfortunately, I can only test two of the four possible combinations, because SLE11-SP3 does not ship with the perl-LWP-Protocol-https package. 1st combination: perl-Net-SSLeay v. 1.55-24.1 (from d:l:p for SLE11-SP2) perl-LWP-Protocol-https v. 6.04-13.3 (from d:l:p) RESULT: broken (hangs) 2nd combination: perl-Net-SSLeay v. 1.35-2.14 (from SLES11-SP3 repository) perl-LWP-Protocol-https v. 6.04-13.3 (from d:l:p for SLE11-SP2) RESULT: works ("Could not load a valid user") 3rd combination: perl-Net-SSLeay v. 1.55-24.1 (from d:l:p for SLE11-SP2) perl-LWP-Protocol-https v. ??? (from SLES11-SP3 repository) RESULT: could not test because package is missing 4th combination: perl-Net-SSLeay v. 1.35-2.14 (from SLES11-SP3 repository) perl-LWP-Protocol-https v. ??? (from SLES11-SP3 repository) RESULT: could not test because package is missing Hope this helps. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.