[Bug 537254] no printout from evolution and acroread

http://bugzilla.novell.com/show_bug.cgi?id=537254 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=537254#c1 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WONTFIX --- Comment #1 from Johannes Meixner 2009-09-08 05:12:16 MDT --- There was bug #526847 "No longer a pdftops filter in CUPS" which makes it impossible to print any PDF file directly but this one if fixed meanwhile. To verify that you have the fixed CUPS, see rpm -q --changelog cups | less and check that you have the following entry: --------------------------------------------------------- - full_path_to_configure_with-pdftops.patch adds support to specify a full path in 'configure --with-pdftops=/usr/bin/pdftops' to avoid 'BuildRequires: xpdf-tools' which would bloat the build system but would be only needed to satisfy 'AC_PATH_PROG(CUPS_PDFTOPS, pdftops)' in cups-pdf.m4 if only 'configure --with-pdftops=pdftops' was possible (Novell/Suse Bugzilla bnc#526847). --------------------------------------------------------- When you run # acroread ~/Documents/Ausgabe.pdf and selected "print", the Adobe Reader produces PostScript so that this indicates that in your case it is not bug #526847 but another issue.

From what you describe is seems your particular printer gets in some cases PostScript which it doesn't like. This indicates that you use a wrong printer driver via a non-matching printer description file (PPD file), see http://en.opensuse.org/SDB:CUPS_in_a_Nutshell

For your model we provide the following PPD files: ----------------------------------------------------------- # lpinfo -m | grep -i 'LaserJet 4M ' gutenprint/stp-hp-lj_4m.5.0.ppd.gz HP LaserJet 4M - CUPS+Gutenprint v5.0.2 gutenprint/stp-hp-lj_4m.5.0.sim.ppd.gz HP LaserJet 4M - CUPS+Gutenprint v5.0.2 Simplified HP/LaserJet_4M-lj4dith.ppd.gz HP LaserJet 4M Foomatic/lj4dith HP/LaserJet_4M-ljet4.ppd.gz HP LaserJet 4M Foomatic/ljet4 HP/LaserJet_4M-ljet4d.ppd.gz HP LaserJet 4M Foomatic/ljet4d HP/LaserJet_4M-Postscript.ppd.gz HP LaserJet 4M Foomatic/Postscript (recommended) ----------------------------------------------------------- Perhaps you may use your printer in PCl mode via HP LaserJet 4M Foomatic/ljet4 for more reliable printing, compare http://en.opensuse.org/SDB:Purchasing_a_Printer_and_Compatibility

From my current point of view this is no bug in our software packages so that I close it for now as "wontfix" which means "cantfix" in this case.

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