https://bugzilla.novell.com/show_bug.cgi?id=688034 https://bugzilla.novell.com/show_bug.cgi?id=688034#c0 Summary: black screen when do anything, i.e surfing on-line, watching movies etc Classification: openSUSE Product: openSUSE 11.3 Version: Final Platform: i586 OS/Version: openSUSE 11.3 Status: NEW Severity: Normal Priority: P5 - None Component: KDE4 Workspace AssignedTo: kde-maintainers@suse.de ReportedBy: j.shamsulbahari@gmail.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 can't determine whatever the causes. Sometimes without doing nothing, screen get still. Mouse cursor still moved, but clicking on any icons didn't produced any output. After 1-2 minutes, screen goes black. The only way to reboot is through hard-reset (other methods didn't seem to work). When it reboot, BIOS lost connection with the HDD but not the CD/DVD drive, and sometime vice versa (detect CD/DVD drive but not HDD). Tried the nomodeset solution, screen goes completely black and no mouse cursor. Reproducible: Always Steps to Reproduce: 1.Reboot/log-in after 3-4 hours (when PC seemed to cool down). 2.BIOS only detect CD/DVD drive. Also tried switching SATA cables of both drive among four SATA connectors on motherboard. Inserted OpenSuse 11.3 installation DVD, and tried to reboot from HDD, still failed. 3.After countless time tried to reboot, fortunately BIOS detected HDD but not the CD/DVD drive. Took the opportunity to log-in. Actual Results: After 5-10 minutes, the problem re-occurred, while trying to search for log file viewer. Open terminal and enter dmesg, and suddenly all stop. Clicked on shutdown icon, didn't produced any reaction. Out of nothing, the screen went black and the mouse cursor disappeared. Expected Results: Showed the log file of any error occurred when problems started. Can't produce any log or info related to the problem, due to unable to log into OpenSUSE 11.3. At the moment, this report is filed via my HP Pavilion (run Win7). However this are the specification of my PC, that I managed to write down before. Motherboard - Gigabyte S-series G31M-ES2L CPU - Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz HDD - Samsung HD502HJ (/dev/sda) 500GB CD/DVD drive - TSSTcorp CDDVDW SH-S223C (/dev/sr0) Display - nVidia VGA-compatible controller GeForce 8400GS 2D driver - nVidia 3D driver - nVidia 260.19.44 OS information : OS - Linux 2.6.34.7-0.7-desktop i686 System - OpenSUSE 11.3 (i586) KDE - 4.4.4 (KDE 4.4.4) "release 3" Honestly, this is my first time filing a bug and I'm still new in OpenSUSE. I apologize for any error that I've made in this filing bug procedure. Any missing or forgotten information that I provide, please ,do ask. Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.