https://bugzilla.novell.com/show_bug.cgi?id=679488 https://bugzilla.novell.com/show_bug.cgi?id=679488#c26 --- Comment #26 from Bruce Korb <bkorb@gnu.org> 2011-06-28 13:34:28 UTC --- (In reply to comment #24)
When a bug report is in state "needinfo" it means that the info provider should check the "This comment provides the needed information" check box see "Bug Status NEEDINFO" at http://en.opensuse.org/openSUSE:Bug_reporting_FAQ
I do the best I can to report issues. I am not paid for this and I was trying to be helpful.
Of course we do not need more information to understand that you have issues with those particular printers.
But as long as we cannot reproduce it (we have no Brother MFC device, see comment #3)
It would set Novell (or whoever owns SuSE now) back a couple hundred bucks, but I'd bet that Brother would be happy to send you one, if you were to ask.
and as long as also CUPS upstream seems to be clueless what goes wrong in your particular case, there is currently nothing what we could fix here.
You/they are going to remain clueless unless and until you get your hands on a printer that fails. Actually, my expectation is not that you (SuSE) would necessarily pull apart the protocols and find the cause of the problem and feed it back to Apple. Rather, my expectation is that you would pursue the issue with Apple: ``We have customers unable to use CUPS because CUPS is not recognizing Brother printers.''
---------------------------------------------------------------- WORKSFORME All attempts at reproducing this bug were futile,
Ask Brother for a printer.
Regarding the separated papersize issue, see "Different default paper size settings" at http://en.opensuse.org/SDB:Print_Settings_with_CUPS
The problem there is that every application under creation seems to have private places where they squirrel away their default paper size. If I set LC_ALL to EN_us, then my sorting is completely screwed over. If I set it to C or POSIX, then all these applications decide that A4 is the right way to go and they ignore LC_PAPER=EN_us. Too new, I suppose. There are too many applications with too many private copies of "default paper size". My hope would be that distributions in general (not just SuSE) would have a hook for each application that has a paper size setting and one could just: set-default-paper-size letter or: set-default-paper-size A4 and have that script invoke all the hooks to just do the right thing so I don't have to have the bottoms of my pages cut off any more, and folks in Europe would not be missing the right edge of their printouts. Consider this an RFE. One that you could start with by fixing /etc/cups, /etc/enscript*, and /usr/share/enscript/* files and add more as folks stub their toes. Thank you! :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.