https://bugzilla.novell.com/show_bug.cgi?id=468046 User jsmeix@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=468046#c24 --- Comment #24 from Johannes Meixner <jsmeix@novell.com> 2009-02-25 01:58:22 MST --- Regarding 1. "search the PPD files for the names" is what you can already do in the "Add printer" dialog by entering whatever you like as driver search string (the one which is preset by the autodetected model string) and click "Show matching drivers". This is too often not understood by the users that they can enter there whatever they like, compare https://bugzilla.novell.com/show_bug.cgi?id=446186#c9 https://bugzilla.novell.com/show_bug.cgi?id=446432#c11 (see comment #4) 2. "Add driver" just means to add a driver and not to find an already available driver. For the latter, see item 1. 3. This is already described in the help text. There is no space on the dialog for descriptive texts. The available space on a dialog is very limited. See what I wrote in the "Squashed Content" section at http://en.opensuse.org/YaST/Development/Printer_Enhancement Furthermore the usability experts do not like longer texts directly on the dialog - i.e. the dialog should be self-explanatory only by its graphical design (using the right widgets at the right place and so on) without the need of verbose textual descriptions, compare https://bugzilla.novell.com/show_bug.cgi?id=446432#c12 4. Our usability experts decided that the word "queue" is a too technical term which confuses our users so that I must avoid this word whenever possible on the dialogs. Usually "printer" is now used instead of "queue" which replaces the right technical term by a meaningless word because "printer" does not transport valuable information to the user, he knows already that the stuff is about a "printer". I think that "not transport valuable information to the user" is the root cause why many users seem to like it because they think they understand what is going on but actually they do not understand anything, they just have the easygoing feeling of an innocent. At least for me this is a miserable failure to tell the user the right valuable information what the stuff actually is about. Therefore I am still using "queue" in the help texts (see item 3.) so that I do not leave the user totally uninformed about how the underlying system works. Compare the screenshots of my experimental module at http://en.opensuse.org/YaST/Development/Printer_Enhancement 5. See bug #462735. Please do not use this bug report which is only about "Misleading Add/Modify dialog in yast2-printer when it initially finds no driver" as a general discussion forum about usability. For usability discussions we have the mailing list opensuse-ux@opensuse.org see http://en.opensuse.org/Communicate/Mailinglists -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.