https://bugzilla.novell.com/show_bug.cgi?id=688614 https://bugzilla.novell.com/show_bug.cgi?id=688614#c1 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |jordirelats@terra.es --- Comment #1 from Johannes Meixner <jsmeix@novell.com> 2011-04-20 07:57:05 UTC --- "**** Unable to open the initial device, quitting." is a Ghostscript error message - in this case usually when the Ghostscript ijs device is used without an ijs server: ------------------------------------------------------------- # gs -sDEVICE=ijs .. **** Unable to open the initial device, quitting. ------------------------------------------------------------- Instead of the normal printing output this Ghostscript error message is sent to your printer so that it appears on the printed paper. Currently I have no idea what the root cause is which lets Ghostscript fail in your particular case. I need more information: What is the output of rpm -qa | grep hplip and rpm -qa | grep -i ghostscript Provide the output of both commands in a comment to this bug. As root run hp-check -r -t &>/tmp/hpcheck.log Attach /tmp/hpcheck.log as MIME type "text/plain" to this bug. What is the output when you run as root /usr/lib/cups/backend/hp Provide the output of this command in a comment to this bug. Provide CUPS debug messages for one single failed print job as follows, see "If problems are encountered:" at http://en.opensuse.org/SDB:CUPS_in_a_Nutshell 1. Set the "LogLevel debug" in /etc/cups/cupsd.conf. 2. Stop cupsd. 3. Move /var/log/cups/error_log* to another location (or delete it) in order to avoid having to search through gigantic log files. 4. Start cupsd. 5. Retry the action leading to the problem. I.e. submit one single print job which fails with "Unable to open the initial device". 6. Attach /var/log/cups/error_log as MIME type "text/plain" to this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.